Supervisor Work, Jobs in Ipswich Ip9 (with Salaries)

Service Supervisor
SAGA Truck & Van - Mercedes-Benz —Ipswich
- From £39,780 a year
- Full-time
- Microsoft Outlook
- In-person
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
8d
Group Accounts Supervisor
Ipswich Audi —Ipswich
- £32,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Driving
- In-person
- Store discount
- Employee discount
Quick apply
6d
Team Leader/Deputy Manager
Limetrees Care Group —Harwich
- £33,280 a year
- Driving
- In-person
- Care plans
Quick apply
3d
Team Leader - Residential Care Home
Total Care Advisory —Ipswich
- £14 an hour
- Weekend availability
- Supervising experience
- IT
- In-person
Quick apply
2d
Waste and Cleansing Supervisor
Ipswich Borough Council —Ipswich
- £36,363 - £38,220 a year
- Weekend availability
- Hybrid work
- Leadership
- Employee assistance programme
- Sick pay
8d
Team Leader - Financial Lines & Construction
AXA —Ipswich
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Security supervisor
MadiganGill Ltd —Colchester
- £35,000 - £40,000 a year
- 12 hour shift
- Management
- Hospital
- Customer service
Staff Supervisor / Team Leader
Summer Field Work —Ipswich
- £15 - £16 an hour
- Full-time
- Supervising experience
- First Aid Certification
- Annual leave
Quick apply
Bar Supervisor
Marquis Suffolk —Ipswich
- Up to £32,500 a year
- Full-time
- Hospitality
- Bar
- English
- Employee discount
Quick apply
Children’s Home Team Leader
NICHE Care homes Ltd —Hadleigh
- £14.70 an hour
- Part-time
- English
- Mentoring
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Intensive Team Leader
Autism Anglia —Peldon
- £15.03 an hour
- Overtime
- Driving
- Leadership
- Communication skills
- Free parking
Quick apply
Team Leader
Athena Care Homes —Ipswich
- £13.61 an hour
- 12 hour shift
- Nursing home
- Café
- Communication skills
- Referral programme
Food and Beverage - Food and Beverage Supervisor - Q03
Parkdean Resorts —Clacton-on-Sea
- Weekend availability
- Supervising experience
- Leadership
- Resort
- Store discount
- Employee assistance programme
Quick apply
Retail Supervisor
Toolstation —Ipswich
- £13.76 an hour
- Full-time
- Employee discount
8d
Early Years Baby Room Leader
Twizzle Tops Day Nurseries —Gainsborough
- £28,080 - £32,000 a year
- Full-time
- In-person
- Leadership
- Free parking
- Employee discount
Quick apply
2d
Senior Lead Injection Moulding Technician Supervisor
Linton Plastic Moulders —Sudbury
- Full-time
- Supervising experience
- Driving
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Value Added Services Supervisor
CEVALogistics —Stowmarket
- Full-time
- Computer skills
- Communication skills
- Annual leave
- Employee discount
Apprenticeship Data Team Leader (on-site)
Suffolk New College —Ipswich
- From £32,172 a year
- Full-time
- English
- In-person
6d
Production Supervisor 6am - 3pm
The Urban Fermentery —Stowmarket
- £37,000 - £38,500 a year
- Full-time
- Supervising experience
- In-person
- Free parking
Quick apply
3d
Warehouse Supervisor
Uniserve (U K) Ltd —Felixstowe
- Full-time
- Customer service
- Supervising experience
- Warehouse experience
- Free parking
- Referral programme
Quick apply

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Service Supervisor

SAGA Truck & Van - Mercedes-Benz -
Ipswich

Quick apply

Job details

Permanent | Full-time
From £39,780 a year
8 days ago

Benefits

Annual leave
Employee assistance programme
Enhanced maternity leave
Enhanced paternity leave
Referral programme

Qualifications

French
Microsoft Outlook
Leadership

Full job description

SAGA Truck & Van is the leading Mercedes-Benz distributor in the United Kingdom, with a network of ten dealerships across Kent, Essex, Hertfordshire, and East England, employing over five hundred staff.

The SAGA Mercedes-Benz Story: The journey began in 1971 in western France, initially focused solely on commercial vehicles. Over the years, car and utility vehicle operations were added, and dealerships multiplied—first regionally until 2013, then nationally, before expanding internationally in 2019. In 2024, SAGA Mercedes-Benz expanded to England with the acquisition of 10 dealerships, previously owned by Sparshatt Truck and Van and Motus Truck & Van. Today, SAGA has an international presence (in France, Belgium, England, Switzerland, Liechtenstein, and the Czech Republic) and represents 70% of the RCM group’s revenue.

Join us as a Service Supervisor to lead our Ipswich Service team in delivering exceptional customer focused service and solutions! Your knowledge and experience will be instrumental in maintaining operational excellence while fostering a safe, inclusive and innovative work environment.

The Service Supervisor is responsible for leading and overseeing the day-to-day operations of the service reception, ensuring a consistently high standard of customer service and operational efficiency. This is a pivotal role, as the incumbent will act as Deputy to the General Manager in their absence. This role involves supervising the service advisors, costers and drivers, managing vehicle check-in and check-out processes, and coordinating collection and delivery services to align with customer and workshop needs.

The Service Supervisor is also accountable for reducing Work in Progress (WIP), maintaining compliance with all company and regulatory procedures, and ensuring accurate repair order processing. A key focus of the role is to create a professional, customer-focused environment while supporting team development and upholding brand standards throughout the service journey.

Main duties and responsibilities:

Provide effective leadership and oversight of the service reception, ensuring daily operations run smoothly and consistently meet high customer service standards.
Supervise, support, and develop service advisors, costers and drivers by setting performance expectations, conducting regular reviews, and facilitating training to improve skills and service delivery.
Ensure the reception area operates efficiently, maintaining a professional and welcoming environment for all customers.
Oversee the customer check-in and check-out processes, ensuring accurate capture of service requirements and full accountability for each vehicle during its stay.
Monitor and reduce Work in Progress (WIP) through proactive scheduling, follow-ups, and coordination with relevant departments.
Supervise drivers responsible for yard movements as well as vehicle collection and delivery, ensuring punctuality, professionalism, and alignment with customer and service team expectations.
Ensure that collection and delivery services are effectively scheduled and aligned with customer appointments and expectations.
Allocate tasks across the service reception team effectively, balancing workloads to ensure prompt customer assistance and consistent service levels.
Maintain compliance with internal procedures, ensuring repair orders are raised, processed, and closed accurately and in line with company policies.
Ensure all service commitments are met on time and that all customer interactions reflect the highest quality standards.
Take ownership of all compliance requirements relating to the service reception function, ensuring adherence to safety, legal, and brand guidelines.
Keep customers fully informed throughout the service journey, including cost updates, timescales, and any changes to the original brief.
Supervise the final handover of vehicles to customers, ensuring invoice accuracy, clarity of explanation, and future maintenance recommendations are communicated.
Resolve customer concerns and invoice queries in a timely and professional manner, ensuring a positive service experience.

Working hours: 45 hours/ week

Skills or experience

Essential

Team leadership – ability to lead, motivate, and develop service advisors, costers and drivers.

Customer service – strong focus on delivering professional, high-quality customer experiences.

Operational management – skilled in managing day-to-day service reception activities.

Communication – clear and professional in all customer and internal communications.

Time management – effective at prioritising tasks and meeting deadlines under pressure.

Problem solving – confident in resolving customer issues and operational challenges.

Desirable

Compliance & accuracy – knowledge of service processes and regulatory requirements.

Training & development – capable of setting performance standards and coaching team members.

Joining SAGA Truck and Van means:

Representing “the star,” an international luxury car brand
Promoting vehicles with the latest technologies
Benefiting from career opportunities within a fast-growing group
Joining a family-owned group with strong values and collaborating with passionate people
Participating in regular internal events that promote team cohesion (seminars, incentives, parties…)
Enjoying many other benefits:

-Discretionary bonus scheme

-24 days Annual leave plus bank holidays

-Simply Health

-Staff referral scheme

-Enhanced Maternity and Paternity Leave

-Employee Assistance Programme (EAP)

RCM: SAGA Truck & Van is part of the French RCM group, created and led since 1999 by Ronan Chabot. Strongly attached to its region and values, RCM expanded intensively—first regionally, then across France, before expanding internationally in 2019 with the SAGA Mercedes-Benz network and adding a new activity: boating. Today, the group remains a French family business with a global outlook, distributing iconic brands such as Mercedes-Benz, Toyota, Lexus, Porsche, Beneteau, Azimut, Galeon, and Highfield internationally (in France, Belgium, Switzerland, Liechtenstein, England, and the Czech Republic). Our values have remained the same since day one: Passion, Performance, and Respect. In 2018, RCM was named France’s Distributor of the Year, and in 2021 won the Family Saga award at the French Automotive Distribution Grand Prix.

Pay: From £39,780.00 per year

Work Location: In person

Quick apply

Refine Your Search

supervisor jobs in ipswich ip9

Service Supervisor

Group Accounts Supervisor

Team Leader/Deputy Manager

Team Leader - Residential Care Home

Waste and Cleansing Supervisor

Team Leader - Financial Lines & Construction

Security supervisor

Staff Supervisor / Team Leader

Bar Supervisor

Children’s Home Team Leader

Intensive Team Leader

Team Leader

Food and Beverage - Food and Beverage Supervisor - Q03

Retail Supervisor

Early Years Baby Room Leader

Senior Lead Injection Moulding Technician Supervisor

Value Added Services Supervisor

Apprenticeship Data Team Leader (on-site)

Production Supervisor 6am - 3pm

Warehouse Supervisor

I want to receive the latest job alerts for supervisor in ipswich ip9

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