Complaints manager Work, Jobs in Irvine (with Salaries)

Facilities Manager
OCS Group —Kilmarnock
- Team management
- Leadership
Quick apply
Food Safety and Compliance Officer
Food Safety and Compliance Officer —Ayr
- £2,800 - £3,200 a month
- Full-time
- Microsoft Word
- In-person
- Communication skills
Quick apply
1d
Investigations Manager
Maritime and Coastguard Agency —Glasgow
- £57,515 a year
- Part-time
- Hybrid work
- Presentation skills
- Team management
- Travel
- Annual leave
- Employee assistance programme
Retail Manager
BP GIRDLE TOLL —Irvine
- From £32,000 a year
- Weekend availability
- Customer service
- Merchandising
- Business development
Quick apply
7d
Locality Manager Children & Families
Right There —Glasgow
- £40,700 - £44,436 a year
- Team management
- Travel
- In-person
- Annual leave
Service Manager
HM Revenue and Customs —Glasgow
- £45,544 - £49,523 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Work from home
11d
Operational Leader
Infected Blood Compensation Authority —Glasgow
- £47,258 a year
- Full-time
- Management
- Presentation skills
- Continuous improvement
- Annual leave
7d
Team Manager - Onboarding Calculations
LegalAndGeneral —Glasgow
- Full-time
- Hybrid work
- Leadership
- Employee discount
Quick apply
Case Reviewer (Glasgow)
OFGEM —Glasgow
- £26,694 - £31,853 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Organisational skills
- Annual leave
- Flexible schedule
Head of Complex Lending Products - Business Banking
Nationwide Building Society —Glasgow
- From £100,000 a year
- Full-time
- Banking
Customer Service Advisor Glasgow
HM Revenue and Customs —Glasgow
- £28,016 a year
- Part-time
- Hybrid work
- Basic maths
- No experience needed
- English
- Annual leave
- Work from home
Construction Assistant
Scottish Power —Kilmarnock
- From £34,040 a year
- Computer literacy
- Computer skills
- Construction experience
- Annual leave
- Employee discount
3d
Team Manager - Onboarding Calculations
Legal & General Investment Management —Glasgow
- Hybrid work
- Leadership
- Employee discount
Operations Manager
BidvestNoonan —Glasgow
- Full-time
- English
- Quality control
- Travel
Quick apply
Head of Unsecured Lending Products - Business Banking
Nationwide Building Society —Glasgow
- £140,000 a year
- Full-time
- Leadership
- Communication skills
- Banking
Outbound Sales Manager
VKY Intelligent Automation —Glasgow
- Full-time
- CRM software
- Management
- Team management
- Annual leave
- Employee discount
Quick apply
7d
Complaint Handler
Nationwide Building Society —Glasgow
- From £27,500 a year
- Full-time
- Organisational skills
- Communication skills
Quick apply
Health, Safety, Training & Quality Officer
Glennon Brothers —Irvine
- Full-time
- Continuous improvement
- Training & development
Quick apply
11d
Head of Transactional Banking - Business Banking
Nationwide Building Society —Glasgow
- From £100,000 a year
- Full-time
- Leadership
- Communication skills
- Banking
Delivery Manager (UKSV)
Cabinet Office —Glasgow
- £43,760 - £47,413 a year
- Part-time
- Hybrid work
- PMP
- Presentation skills
- Communication skills
- Annual leave
12d

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Facilities Manager

OCS Group -
Kilmarnock

Quick apply

Job details

Permanent

Qualifications

Fiscal management
Report writing
Operations management
Stakeholder liaison
Facilities management
Complaint handling
Marketing management
Team management
Waste collection
Employee performance appraisals
Security
Ongoing financial performance monitoring
Negotiated procurement
Leadership
Promotional planning
Property management

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

You will be responsible for overseeing all aspects of a shopping centre’s operations, ensuring smooth daily functioning, tenant satisfaction, and financial performance, while also managing staff, security, and maintenance.

Key Responsibilities:

Operations Management:

1. Oversee daily activities, including security, maintenance, cleanliness, and efficiency.

2. Manage tenant relationships, ensuring satisfaction and adherence to lease agreements.

3. Handle customer and employee issues and complaints.

4. Manage the collection, processing, and disposal of waste, maintaining appropriate records.

Financial Management:

1. Credit control

2. Develop and implement budgets and financial plans.

2. Monitor revenue and expenses, ensuring profitability.

3. Negotiate contracts with vendors and service providers.

Staff Management:

1. Recruit, train, and supervise staff.

2. Conduct performance evaluations and provide feedback.

3. Address employee issues and concerns.

Marketing and Promotions:

1. Plan and execute marketing strategies and promotional events.

2. Collaborate with tenants to organize in-store events.

3. Monitor and analyse customer traffic and spending patterns.

Security and Safety:

1. Ensure the safety and security of the shopping centre and its occupants.

2. Liaise with law enforcement and other stakeholders on security matters.

3. Implement and maintain security protocols and systems.

Other Duties:

1. Prepare reports and presentations on centre performance.

2. Attend management meetings and represent the shopping centre at industry events.

3. Stay informed about industry trends and best practices.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Quick apply

Refine Your Search

complaints manager jobs in irvine

Facilities Manager

Food Safety and Compliance Officer

Investigations Manager

Retail Manager

Locality Manager Children & Families

Service Manager

Operational Leader

Team Manager - Onboarding Calculations

Case Reviewer (Glasgow)

Head of Complex Lending Products - Business Banking

Customer Service Advisor Glasgow

Construction Assistant

Team Manager - Onboarding Calculations

Operations Manager

Head of Unsecured Lending Products - Business Banking

Outbound Sales Manager

Complaint Handler

Health, Safety, Training & Quality Officer

Head of Transactional Banking - Business Banking

Delivery Manager (UKSV)

I want to receive the latest job alerts for complaints manager in irvine

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