Crm executive Work, Jobs in Iver, Bkm (with Salaries)

Customer Experience Executive
BYD Europe —Uxbridge
- Microsoft Powerpoint
- CRM software
- Data analysis skills
CRM Executive
Milk & More —Camberley
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Analytics
- Health & wellbeing programme
- Annual leave
Quick apply
Customer Engagement Executive
Unum Group —Dorking
- £30,000 - £35,000 a year
- Full-time
- Marketing
- Organisational skills
- In-person
- Annual leave
DTC Ecommerce Commercial Executive
JACOBS DOUWE EGBERTS —Maidenhead
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
Quick apply
Trainee Account Executive (HF1352575)
Flourish —London
- £30,000 - £45,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
Sales & Events Executive
Stoke Park Ltd —Slough
- Up to £38,000 a year
- Full-time
- CRM software
- Hotel
- Business development
- Free parking
- Sick pay
Quick apply
3d
International Business Development Executive
Tes Global —London
- Up to £35,000 a year
- Full-time
- CRM software
- Business development
- Communication skills
Quick apply
Sales Executive
Triple S Limited —Heathrow
- £36,300 - £38,500 a year
- Full-time
- CRM software
- Business development
- Presentation skills
- Free parking
- Employee discount
Quick apply
Inbound Sales & Customer Service Executive
YOKE CNC —Borehamwood
- £28,000 - £35,000 a year
- Full-time
- CRM software
- Travel
- In-person
Quick apply
9d
CRM Executive
Fresha —London
- Data analysis skills
- Communication skills
Quick apply
Partnerships Development & Account Executive
Professional Development Group —London
- £32,000 - £38,000 a year
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Communication skills
- Annual leave
- Flexitime
Quick apply
Community & Events Executive
Sullivan & Stanley —London
- £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- Leadership
- Gym membership
Quick apply
Marketing Executive Intern
Finvora Group Ltd —London
- £12 - £13 an hour
- Temporary
- Social media management
- In-person
- Communication skills
Quick apply
Membership Qualifications Executive
The Institution Of Structural Engineers —London
- £31,539 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Revenue Operations Executive
Product Marketing Alliance —London
- £32,000 - £35,000 a year
- Full-time
- Remote
- Salesforce
- Scripting
- APIs
- Annual leave
- Work from home
7d
CRM Executive
MVF —London
- Hybrid work
- CRM software
- AI
Rental Desk Executive - Direct Digital London
Panavision —London
- Full-time
- CRM software
CRM & Data Insights Executive
EMJ —London
- £35,000 - £40,000 a year
- Monday to Friday
- Hybrid work
Quick apply
9d
CRM Lifecycle Executive
Moneybox —London
- Full-time
- Hybrid work
- CRM software
- Organisational skills
Internal Sales Executive
Huddle Utilities Ltd —London
- £26,000 - £28,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Gym membership
Quick apply

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Customer Experience Executive

BYD Europe -
Uxbridge

Apply Now

Job details

Permanent

Qualifications

Microsoft Powerpoint
CRM software
Sales support
Driving Licence
Report generation
Stakeholder liaison
Data analysis skills
Microsoft Office Suite
Analysis skills
Presentation skills
Continuous improvement cycles oversight
Management reporting
Customer support
Customer interaction
Communication skills
Data analysis within retail industry
Progress tracking

Full job description

About BYD

BYD is one of the world’s most innovative and fast-growing automotive brands, leading the global transition to electric mobility. In the UK, we are scaling rapidly—expanding our retail footprint, accelerating brand awareness, and redefining what modern automotive marketing looks like. Our mission is simple: make sustainable mobility accessible, desirable, and unmistakably BYD.

About the Role

The Customer Experience Executive will play a key role in supporting the Customer Experience team across the BYD and DENZA retailer networks, helping both brands deliver an industry-leading customer experience.

This varied role combines customer experience reporting, data analysis, stakeholder management and retailer engagement. The successful candidate will analyse customer feedback and performance data, produce clear and insightful reports, and support retailers and internal teams in identifying and delivering meaningful improvements across both Sales and Aftersales.

Key Responsibilities :

Prepare, analyse and distribute regular Sales and Aftersales NPS reports.
Analyse customer feedback and performance data to identify trends, highlight key insights and identify opportunities for improvement.
Create clear and engaging presentations, reports and performance updates for internal teams and retailer stakeholders.
Support the implementation and ongoing management of Customer Experience KPIs, including NPS, Mystery Shopping and Sales Standards Audits.
Attend retailer meetings and conduct regular site visits to present performance findings, share insights and provide face-to-face feedback.
Constructively challenge retailer performance where customer experience, sales or operational standards are not being consistently met.
Support Sales and Aftersales Field teams in developing and implementing retailer improvement plans, monitoring agreed actions and tracking progress.
Complete administrative activities relating to CRM lead-flow and customer enquiry management.
Contribute to projects and initiatives designed to improve the end-to-end customer journey, from initial enquiry and showroom visit through to vehicle handover, ownership, referral and renewal.
Build effective working relationships with Customer Care, Sales, Aftersales, Technical, Training and Field teams.
Manage multiple priorities effectively, delivering accurate, high-quality work within tight deadlines and changing timescales.

What do you need to be successful :

Experience in Customer Experience, Customer Care, retail operations, sales support, data analysis or reporting would be advantageous.
Strong analytical and problem-solving skills, with the ability to interpret data, identify trends and communicate key findings clearly.
Confident interpersonal and communication skills, with the ability to build positive relationships both remotely and face to face.
Comfortable presenting performance feedback and constructively challenging stakeholders to drive improvement.
Highly organised, proactive and adaptable, with the ability to respond effectively to changing priorities.
Excellent attention to detail and a strong focus on delivering high-quality results.
Able to work independently and take ownership of tasks while contributing positively to the wider team.
Proficient in Microsoft Office, particularly Excel and PowerPoint.
Experience using CRM systems, reporting tools or customer feedback and survey platforms would be advantageous.
A full UK driving licence is essential.
Willing and able to travel frequently to BYD and DENZA retailer locations nationwide.

Apply Now

Refine Your Search

crm executive jobs in iver, bkm

Customer Experience Executive

CRM Executive

Customer Engagement Executive

DTC Ecommerce Commercial Executive

Trainee Account Executive (HF1352575)

Sales & Events Executive

International Business Development Executive

Sales Executive

Inbound Sales & Customer Service Executive

CRM Executive

Partnerships Development & Account Executive

Community & Events Executive

Marketing Executive Intern

Membership Qualifications Executive

Revenue Operations Executive

CRM Executive

Rental Desk Executive - Direct Digital London

CRM & Data Insights Executive

CRM Lifecycle Executive

Internal Sales Executive

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