Client success manager Work, Jobs in Jesmond, Twr (with Salaries)

Client Success Manager
The Opportunity Group —Newcastle upon Tyne
- Remote
Quick apply
Customer Operations Manager - 12 months fixed term
Newcastle Building Society —Newcastle upon Tyne
- £41,668 - £57,542 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
10d
Client Engagement Manager -Full time - Permanent - Gateshead or Remote
Recite Me —Gateshead
- Full-time
- Hybrid work
- Organisational skills
- Agile
- Communication skills
- Flexible schedule
Quick apply
12d
Account Development Manager
NRG —Newcastle upon Tyne
- £48,117 a year
- Monday to Friday
- CRM software
- Travel
- Organisational skills
6d
Account Development Manager - NHS Fleet Solutions
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Seaton Delaval
- £48,117 a year
- Full-time
VodafoneThree - Client Sales Lead
Vodafone —Newcastle upon Tyne
- Full-time
- Sales
- Negotiation
- Employee discount
Account Director
Teleperformance —Gateshead
- Full-time
- Project management
- Negotiation
Business Development Manager
Hubexo —Newcastle upon Tyne
- Monday to Friday
- Presentation skills
- Employee assistance programme
Technology Sales Executive
Softcat —Newcastle upon Tyne
- £26,250 - £28,900 a year
- Communication skills
- School
- Flexible schedule
Senior Account Manager (MPS & Solution Sales, North East)
Agilico Workplace Technologies —Gateshead
- £75,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Employee assistance programme
Quick apply
Business Account Manager, Stadium of Light
Delaware North —Sunderland
- Sales
- No degree
- IT
Client Partner - UK Local Gov
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- AWS
- Communication skills
- Life insurance
Quick apply
Client Partner - UK Justice
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- AWS
- Communication skills
- Life insurance
Quick apply
Account Manager - French Bilingual (UK Remote)
Turnitin, LLC —Newcastle upon Tyne
- Full-time
- Remote
- Bilingual
- Sales
- Salesforce
- Annual leave
Quick apply
10d

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Customer Operations Manager - 12 months fixed term
Newcastle Building Society —Newcastle upon Tyne
Your focus will be to ensure the consistent delivery of high-quality service to customers holding savings accounts with Newcastle Building Society Group and our…
£41,668 - £57,542 a year
10d
Service Assistant
National Trust —Whitley Bay
Typically, you will work 3 shifts per week between Wednesday and Sunday during term time, and across any days of the week during school holidays.
£12.75 an hour
4h

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client success manager jobs near jesmond, twr

Client Success Manager

The Opportunity Group -
Newcastle upon Tyne

Quick apply

Job details

Permanent

Full job description

Job Description

*please note this a remote role that can be based anywhere*

The role of a Customer Success Manager is critical for the success of our learning programmes and customer outcomes - that's why we're taking time and effort to explain how to do the job well and who will be right fit for this role.

What’s important is that you’ll drive engagement, onboarding and outcomes from our client learning programmes with the intention to expand advocacy and establish long term relationships.

You will provide insights on client-to-business interactions, improve customer experience through support, finding new ways of working, and constantly striving to delight our customers.

Successful candidates must be social, analytical, possess an aptitude for learning and using new methods and software, and be able to communicate clearly and effectively.

What You’ll Do

Partner with our clients to deliver predictable outcomes and experiences for their clients and predictable growth for their business by:

Delivering and communicating ROI for our clients, throughout the learner intervention
Being the trusted partner for the customer on use-case and programme functionality
Being the voice of the customer when managing processes and delivering ‘best in class’ programmes.
Develop and manage client portfolios. Sustain business growth and profitability by maximizing value.
Analyze customer data to improve customer experience. Improve onboarding processes.
Help to find the right solutions for both the organisation and the client.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.

Qualifications

What we’re looking for

Impressive executive presence and communication abilities
Ability to create structure in ambiguous situations and design effective processes
Previous experience managing a portfolio of clients
Understanding of working with cross-functional teams (e.g. Sales, Product, Marketing, Services)
An understanding of the apprenticeship world from work or personal experience would be advantageous

Quick apply

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client success manager jobs in jesmond, twr

Client Success Manager

Customer Operations Manager - 12 months fixed term

Client Engagement Manager -Full time - Permanent - Gateshead or Remote

Account Development Manager

Account Development Manager - NHS Fleet Solutions

VodafoneThree - Client Sales Lead

Account Director

Business Development Manager

Technology Sales Executive

Senior Account Manager (MPS & Solution Sales, North East)

Business Account Manager, Stadium of Light

Client Partner - UK Local Gov

Client Partner - UK Justice

Account Manager - French Bilingual (UK Remote)

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