Service delivery manager Work, Jobs in Keighley, Wyk (with Salaries)

Service Delivery Manager - Parts
Kone —Keighley
- Full-time
- Hybrid work
- Management
- Salesforce
- English
Catchment Delivery Manager
Lanes Group —Bradford
- £48,000 - £55,000 a year
- Full-time
- Customer service
- Driving
- Organisational skills
Quick apply
Senior Delivery Manager
Skipton Building Society —Skipton
- Full-time
- Hybrid work
- Agile
- Financial services
- Leadership
- Annual leave
Operational Customer Communications Manager
Skipton Building Society —Skipton
- £75,000 a year
- Full-time
- Financial services
- Leadership
- Communication skills
- Annual leave
6d
Customer Resolution Team Leader
Nexus Vehicle Rental —Pudsey
- £32,000 - £34,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Analysis skills
- Life insurance
Quick apply
Nursing Home Manager
Spellman Care —Keighley
- £70,000 - £90,000 a year
- Full-time
- Nursing home
- Organisational skills
- Care plans
- Free parking
- Health & wellbeing programme
Quick apply
Postal Delivery Driver -
Royal Mail Group —Skipton
- £13.68 an hour
- Overtime
Operational Support Grade - HMP Wetherby (Prison Support Role)
Ministry of Justice —Leeds
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
Service Delivery Manager
Leeds City Council —Leeds
- £41,700 - £66,318 a year
- Full-time
- Rehabilitation centre
- Leadership
Delivery Lead
Skipton Building Society —Skipton
- Full-time
- Hybrid work
- Azure
- Agile
- Annual leave
14d
Postal Delivery Driver
Royal Mail Group —Bradford
- £13.68 an hour
- Overtime
2h
Large and Complex Loss Handler
Leeds City Council —Leeds
- £46,142 - £500,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Investment Delivery Manager
Incommunities —Shipley
- £62,609 a year
- Full-time
- Hybrid work
- No degree
- Travel
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
8d
Assistant General Manager
The Lister Arms —Malham
- Up to £45,000 a year
- Full-time
- Bar
- Leadership
- Restaurant
- Annual leave
- Employee assistance programme
Quick apply
Operational Readiness Manager
Yorkshire Water —Bradford
- Up to £70,000 a year
- Full-time
- Hybrid work
- Engineering
- Construction experience
- Leadership
- Annual leave
- Flexible schedule
14d
Job Coach - Supported Internships (Part Time, Reduced Year)
Keighley College —Keighley
- £16,147 - £26,855 a year
- Part-time
- Hybrid work
- English
- Education
- Internship
- Annual leave
Customer Service Account Manager
Beyondly Global Ltd —Skipton
- £26,550 - £26,551 a year
- Call to connect
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee discount
- Life insurance
Quick apply
14d
Transport Manager
JJ0 PLC —Bacup
- £42,000 - £47,500 a year
- Full-time
- Organisational skills
- In-person
- Leadership
- Free parking
- Employee discount
Quick apply
6d
Service & Operations Manager - FTC
Minster Law —Wakefield
- £42,000 - £55,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Delivery Lead
Skipton Building Society —Skipton
- Full-time
- Hybrid work
- Azure
- PMP
- DevOps
- Annual leave

I want to receive the latest job alerts for service delivery manager in keighley, wyk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service delivery manager jobs near keighley, wyk

Service Delivery Manager - Parts

Kone -
Keighley

Apply Now

Job details

Full-time

Benefits

Company pension
Private medical insurance
Paid volunteer time

Qualifications

Management
Salesforce
English
Microsoft Office
IT
Leadership
Communication skills

Full job description

Purpose

Service Delivery Manager evaluates, develops, and leads one of the Service Delivery teams to ensure that the organization’s strategy is implemented and executed effectively, consistently, and according to the established guidelines and budgets.

Service Delivery Manager develops customer centricity and ensures operational excellence in their team.

Day-to-Day Responsibilities

The primary responsibility is to ensure that materials and parts are purchased, stocked, delivered, and utilised effectively to maximise customer service, operational performance, and revenue opportunities.

to lead and support the team to deliver rapid parts availability and technical assistance across all business areas, ensuring a customer-focused approach centred on speed, efficiency, and operational excellence. This includes overseeing parts locations, delivery destinations, transportation activities, and inventory management to achieve successful delivery outcomes.

A key objective is to achieve first-time parts fulfilment by ensuring the correct parts are sourced, supplied, and delivered in line with customer and operational requirements. I work closely with our global parts supply network to maintain optimal stock levels within the UK depot, supporting next-day service delivery and minimising downtime for customers.

Through effective supplier management, stock control, forecasting, and operational oversight, I ensure that parts support remains reliable, responsive, and aligned to both business objectives and customer expectations. I also drive continuous improvement in parts availability, logistics performance, and technical support processes to enhance service delivery and contribute to business growth.

Responsibilities & Key Activities

General Manager responsibilities

People management e.g., setting targets, conducting development plan discussions for team members
Facilitates information sharing and creates collaborative working environment
Drives competence development in the team
Drives behavior to represent KONE as one team towards the customer
Monitors and leads the performance and KPI adherence of the team
Uses data to bring forward ideas to improve customer experience and operational efficiency
Keeps an eye on short and long-term development

Analyse, organise and optimise Teams operations

Ensures team’s compliance with company policies
Manages the team’s operation within budget
Ensures processes are followed according to defined global processes
Understands and keeps updated on teams’ systems
When relevant to the team, ensures emergency/contingency/crisis* recovery plans are in place and conducts periodic drills
Implements and ensure proper working of new tools/processes/system
Meets KPI targets

Manage Team members

Ensures hiring of competent resources
Ensures new colleagues are properly onboarded and trained before performing their activities
Ensures continuous improvement of skill levels through training, coaching, or similar
Creates a friendly and desirable working environment to maximise turnover rate

Customer Management

Ensures complaints are promptly replied to and followed up

Entry Requirements

Proven leadership and managerial experience, including coaching, motivation, and team development
Experienced Service Management professional
Customer-focused, service-oriented mind-set
Experience in process development and implementation of new practices
Good technical experience
IT literacy. Fluent in MS Office, Excel, and Word skills. SAP & Salesforce knowledge preferable.

Good communication skills in both written & spoken English.

What KONE can offer:

We offer a Competitive Salary, 25 days holiday and 8 additional Bank Holidays, 1 Volunteering Day, Pension Scheme, Development opportunities and development reviews to help you achieve your professional goals. Endless support from experienced leaders within the lift & escalators industry, Bonus, Car, Dental Insurance, Private Medical Insurance, Kone Discounts, Prolonged Disability Insurance (PDI), Long Service Awards, Hybrid Working, 24/7 GP Support & Wellbeing Access.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://careers.kone.com/en/

Apply Now

Refine Your Search

service delivery manager jobs in keighley, wyk

Service Delivery Manager - Parts

Catchment Delivery Manager

Senior Delivery Manager

Operational Customer Communications Manager

Customer Resolution Team Leader

Nursing Home Manager

Postal Delivery Driver -

Operational Support Grade - HMP Wetherby (Prison Support Role)

Service Delivery Manager

Delivery Lead

Postal Delivery Driver

Large and Complex Loss Handler

Investment Delivery Manager

Assistant General Manager

Operational Readiness Manager

Job Coach - Supported Internships (Part Time, Reduced Year)

Customer Service Account Manager

Transport Manager

Service & Operations Manager - FTC

Senior Delivery Lead

I want to receive the latest job alerts for service delivery manager in keighley, wyk

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected