Site agent Work, Jobs in Kenfig Hill, Bge (with Salaries)

Delivery Station Liaison Agent
Amazon UK Services Ltd. —Kenfig
- Full-time
- English
Assistant Head of Venues - Events
Cardiff Students Union —Cardiff
- From £32,565 a year
- Full-time
- Organisational skills
- In-person
- Time management
- Employee discount
- Life insurance
Quick apply
Contract Caretaker
Absolute Property Management Solutions Ltd —Swansea
- £12.71 - £14.00 an hour
- Part-time
- Cleaning
- In-person
- Communication skills
Quick apply
11d
Imports/Exports Controller, International Transportation
Willis Lease Finance Corporation —Bridgend
Civil Engineers - All Levels
Knights Brown —Bridgend
- Civil engineering
Production Manager
Vale Clydach Refinery —Clydach
- £75,000 - £80,000 a year
- Full-time
- Continuous improvement
- Team management
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
4d
Student Support Officer
Cardiff Sixth Form College —Cardiff
- From £12.71 an hour
- Full-time
- Heavy lifting
- Organisational skills
- School
- Paid training
- Health & wellbeing programme
Quick apply
Regional Facilities Manager
Urbanbubble —Cardiff
- £55,000 - £65,000 a year
- Full-time
- Microsoft Word
- Recruiting
- Annual leave
- Sick pay
Quick apply
4d
Estate Agent Sales Negotiator
Dylan Davies Estate Agents —Pontyclun
- £25,500 - £28,000 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
- Free parking
Quick apply
Lettings Administrator
JW Homes —Blackwood
- £24,784.50 a year
- Full-time
- Computer literacy
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
3h
Field Collections Agent
Orbit Credit Services —Swansea
- £28,665 - £35,765 a year
- Full-time
- Employee assistance programme
- Employee discount
5d
Customer Service Agent - Sainsburys
Ecolab Inc. —Caerphilly
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
Development Manager( Land & New Business)
Hafod —Cardiff
- £56,000 - £65,000 a year
- Full-time
- Hybrid work
- Business development
- Construction experience
- Leadership
HR Business Consultant
Driver and Vehicle Licensing Agency —Swansea
- £35,663 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Continuous improvement
- Annual leave
- Employee assistance programme
6d
Site Agent - Energy
Knights Brown —Cardiff
- Civil engineering
- Engineering
- Project management
Supply Chain Manager (FTC)
CheckFire Ltd —Bedwas
- From £50,000 a year
- Full-time
- Management
- Data analysis skills
- Analysis skills
- Free parking
- Profit sharing
Quick apply
Site Agent/Senior Site Agent
AmcoGiffen —Pontyclun
- £55,000 - £68,000 a year
- Full-time
- Civil engineering
- Management
- Engineering
- Annual leave
- Life insurance
Quick apply
Receptionist
LAH Property Marketing —Cardiff
- £26,832 a year
- Full-time
- Hybrid work
- Writing skills
- Research
- Front desk
- Referral programme
Quick apply
3d
International Sales Manager
Wescom Group —Cardiff
- Full-time
- Remote
- Business development
- Travel
- Organisational skills
- Free parking
- Employee assistance programme
Sign Fitter (Installer)
MS-Group Limited —Cardiff
- Weekend availability
- Maintenance
Quick apply

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Delivery Station Liaison Agent

Amazon UK Services Ltd. -
Kenfig

Apply Now

Job details

Full-time

Qualifications

Customer service call handling
Administrative support experience
Logistics
English
Customer interaction
Outbound calling
Supply chain customer service

Full job description

DESCRIPTION

Even the best functioning processes need to be prepared for unforeseen circumstances. Amazon’s Delivery Station Liaison Agents are in direct contact with our customers, ensuring that missed deliveries are successfully delivered and that customer queries are handled effectively. Whatever your customers need, your ability to quickly respond and put in place solutions will help keep this vital part of Amazon’s operations running smoothly.

Key job responsibilities

Place outbound calls to customers
Investigate and resolve delivery issues, and collaborate with Amazon logistics and delivery partners when needed
Keep daily, weekly and monthly records of progress with customer queries
Follow Standard Operating Procedures and keep customer data secure
Assist with internal communications, including giving presentations and contributing to continuous improvement and internal engagement programmes

A day in the life
You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.

Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

Working hours are either Wednesday to Saturday 10:00 AM - 8:45 PM or Sunday to Wednesday 10:00 AM - 8:45 PM.

This job is limited until mid July 2027.

About the team
Our Delivery Service Liaison or DSL team helps customers with last-mile deliveries. Ultimately, our goal is to get parcels to our customers in case of errors or failed deliveries. Our team helps with actions like facilitating same-day redelivery or investigating cases when drivers can’t find an address. We're based in last-mile delivery sites across the world, allowing us to work closely with our delivery station colleagues and partners.

DSL agents have both customer service and logistics expertise and partner with multiple Amazon teams. Some of us are also managers who support regions and countries. We work together with one common aim: to get parcels into customers' hands.

BASIC QUALIFICATIONS

Knowledge of advanced English at CEFR level B2/C1
Relevant experience of dealing with customer queries via phone and email
Relevant experience in an administrative support role involving collaboration with internal or external teams
Relevant experience of solving problems whether related to customer queries or internal process issues

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
Experience in communicating with senior colleagues
Professional experience in a fast-paced environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

site agent jobs in kenfig hill, bge

Delivery Station Liaison Agent

Assistant Head of Venues - Events

Contract Caretaker

Imports/Exports Controller, International Transportation

Civil Engineers - All Levels

Production Manager

Student Support Officer

Regional Facilities Manager

Estate Agent Sales Negotiator

Lettings Administrator

Field Collections Agent

Customer Service Agent - Sainsburys

Development Manager( Land & New Business)

HR Business Consultant

Site Agent - Energy

Supply Chain Manager (FTC)

Site Agent/Senior Site Agent

Receptionist

International Sales Manager

Sign Fitter (Installer)

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