Customer support coordinator Work, Jobs in Kettering, Nth (with Salaries)

Fulfilment & Operations Coordinator
Stirling Timepieces —Stamford
- £25,000 - £30,000 a year
- Full-time
- Computer literacy
- Quality control
- Data entry
Quick apply
6d
Customer Service & Sales Coordinator
Priority Waste Limited —Milton Keynes
- £28,000 - £32,000 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
Quick apply
Service Desk Co-ordinator
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
Quick apply
Customer Engagement Coordinator
Evolving Networks Ltd —Peterborough
- From £12.71 an hour
- Part-time
- CRM software
- English
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Customer Care & Delivery Coordinator
Ty Nant Water —Northampton
- £35,000 a year
- Full-time
- In-person
- Free parking
- Employee assistance programme
Quick apply
2d
Customer Hire and Sales Coordinator
GAP Group —Finedon
- Full-time
- Microsoft Office
- Annual leave
Senior Operations Coordinator
RSP UK —Bedford
- £32,000 - £34,000 a year
- Full-time
- Supervising experience
- Continuous improvement
- Team management
Quick apply
Customer Service Coordinator
URBN —Peterborough
- Full-time
- Microsoft Powerpoint
- CRM software
- English
- Employee discount
- Gym membership
Quality and Environmental (Technical Services Coordinator)
East Anglian Galvanizing Limited —Huntingdon
- Up to £35,000 a year
- 8 hour shift
- Computer literacy
- Quality control
- In-person
- Free parking
- Store discount
Quick apply
Customer Care Co-ordinator
BarrattDevelopments —Northampton
- Typing
- Construction experience
- Communication skills
Customer Service Co-ordinator (Administrator)
DS Smith —Blunham
- Full-time
- Microsoft Word
- Computer literacy
- Organisational skills
- Employee assistance programme
- Employee discount
Samples Coordinator
Dr. Martens —Wellingborough
- Full-time
- Organisational skills
- Communication skills
- Annual leave
Quick apply
Customer Service Desk Co-ordinator
Axis Automatic Entrance Systems —Northampton
- Full-time
Sales & Production Coordinator
King Highway Products —Market Harborough
- Microsoft Outlook
- Customer service
- Organisational skills
- Free parking
- Employee assistance programme
8d
Field Services Coordinator
IMServ Europe Ltd —Milton Keynes
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- IT
- Free parking
- Annual leave
Quick apply
11d
Clinic Coordinator / Receptionist for Skin Clinic
City Laser & Skin Clinic —Leicester
- £13 - £15 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Sales
Quick apply
Service Delivery Co-ordinator
Bellrock Property and Facilities Management —Leicester
- Weekend availability
- Customer service
- Organisational skills
- AI
- Health & wellbeing programme
- Annual leave
Quick apply
Retail Marketing & Customer Care Coordinator
Trek Bicycle Corporation Ltd —Milton Keynes
- Part-time
- Hybrid work
- CRM software
- English
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Sales Administrator/Coordinator
Kinetic Software —Milton Keynes
- £29,000 a year
- Hybrid work
- Salesforce
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
Team Coordinator/Team Lead - Tenant Find
Dwelly —Stamford
- Travel
- AI
- Leadership
- Annual leave

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Fulfilment & Operations Coordinator

Stirling Timepieces
Stamford

Quick apply

Job details

Full-time
£25,000 - £30,000 a year
6 days ago

Qualifications

Stock checks
Computer literacy
Packaging
Quality control
Data entry
Organisational skills
Physical stocktaking
Picking & packing
Stocktaking
Stock verification
Order fulfilment
Time management

Full job description

Job Overview

Stirling Timepieces is looking for a highly organised and detail-focused Fulfilment & Operations Coordinator to join our growing operations team.

Picking, packing and dispatching customer orders sits at the core of the role, but this is not a traditional warehouse picker/packer position.

Our fulfilment operation involves high-value watches, bespoke customer projects, individual serial numbers, ecommerce systems, inventory software and multiple courier platforms. Accuracy is therefore critical.

This role is ideal for someone who enjoys practical, hands-on work but is equally confident using systems, managing order information and spotting when something does not look right.

You will play an important part in ensuring orders are processed, checked and dispatched accurately while supporting the wider day-to-day fulfilment and operations function.

Key Responsibilities

Order Fulfilment

Pick, prepare and pack customer orders accurately and efficiently
Check orders carefully before dispatch
Prepare shipping labels
Dispatch orders using the correct courier and logistics platforms
Ensure packaging meets Stirling Timepieces' presentation and quality standards
Handle high-value watches and accessories with care
Manage incoming and outgoing courier collections and deliveries
Investigate order discrepancies before products are dispatched

Systems and Order Management

A significant part of the role involves working confidently across our operational systems, including:

Shopify
Mintsoft
courier and logistics platforms
inventory and stock-management systems
internal order and project-management tools

You will be expected to:

check order information;
verify delivery details;
update fulfilment records;
identify discrepancies;
investigate order or inventory issues;
ensure physical stock matches the information held within our systems.

Previous experience with these exact platforms is useful but not essential. Full training will be provided.

Bespoke and Special Project Orders

Stirling Timepieces produces bespoke watches for military units, police teams, charities, organisations and other groups around the world.

These orders often require considerably more attention than a standard ecommerce order.

You may be responsible for checking and preparing orders involving:

specific serial numbers;
individual engravings;
bespoke casebacks;
different straps or accessories;
custom packaging;
customer-specific requirements;
multiple watches within larger project orders.

For this reason, excellent attention to detail is one of the most important requirements of the role.

An incorrect serial number, engraving or allocation can create significant problems later in the fulfilment process, so we are looking for someone who naturally checks their own work and takes pride in getting things right.

Stock and Inventory

Receive and check incoming stock deliveries
Count and reconcile products and components
Assist with regular stocktakes
Investigate stock discrepancies
Maintain organised stock locations
Support accurate inventory records
Prepare stock for product launches, promotions and larger customer projects

Fulfilment Quality Control

You will be responsible for ensuring orders are correct and presentation-ready before they leave the building.

This includes:

checking the correct product has been picked;
confirming serial numbers where required;
checking engravings and other customer-specific details;
confirming straps and accessories;
checking packaging;
verifying quantities;
ensuring the correct shipping details are applied;
carrying out final fulfilment checks before dispatch.

What We’re Looking For

We are looking for someone who is reliable, methodical and highly accurate.

You should have:

excellent attention to detail;
strong organisational skills;
confidence using computer systems;
the ability to learn new software quickly;
good time-management skills;
a methodical approach to repetitive tasks;
the ability to work independently;
strong teamwork skills;
confidence handling valuable products;
a willingness to take ownership when something does not look right.

Previous experience in fulfilment, ecommerce, logistics, warehousing, dispatch or inventory would be beneficial, but attitude, reliability and accuracy are equally important.

Experience with Shopify, Mintsoft or courier-management systems would be advantageous but is not essential.

The Type of Person Who Will Do Well Here

You will likely enjoy this role if you:

notice small details;
naturally double-check your work;
enjoy keeping things organised;
like understanding how a process works from beginning to end;
are comfortable switching between physical work and computer systems;
take responsibility rather than passing problems on;
enjoy working within a small, growing team.

Why Join Stirling Timepieces?

Stirling Timepieces is a growing independent British watch company with strong military roots and customers around the world.

You will be joining a small team where your work has a direct impact on the customer experience and the day-to-day operation of the business.

The role offers the opportunity to:

join a growing British watch brand;
develop experience across fulfilment, ecommerce and operations;
work on unusual and bespoke customer projects;
build your systems and logistics knowledge;
take genuine ownership of an important area of the business;
contribute to improving how the fulfilment operation works;
grow your responsibilities as the company expands.

This is a role for someone who wants to become an important part of the operation, not simply pick and pack boxes.

Pay: £25,000.00-£30,000.00 per year

Ability to commute/relocate:

Stamford, Lincolnshire: reliably commute or plan to relocate before starting work (required)

Experience:

Order fulfilment: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in kettering, nth

Fulfilment & Operations Coordinator

Customer Service & Sales Coordinator

Service Desk Co-ordinator

Customer Engagement Coordinator

Customer Care & Delivery Coordinator

Customer Hire and Sales Coordinator

Senior Operations Coordinator

Customer Service Coordinator

Quality and Environmental (Technical Services Coordinator)

Customer Care Co-ordinator

Customer Service Co-ordinator (Administrator)

Samples Coordinator

Customer Service Desk Co-ordinator

Sales & Production Coordinator

Field Services Coordinator

Clinic Coordinator / Receptionist for Skin Clinic

Service Delivery Co-ordinator

Retail Marketing & Customer Care Coordinator

Sales Administrator/Coordinator

Team Coordinator/Team Lead - Tenant Find

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