Housing officer Work, Jobs in Kettering (with Salaries)

Neighbourhood Housing Officer
North Northamptonshire Council —Kettering
- £34,434 - £36,363 a year
- Analysis skills
- IT
- Negotiation
- Employee assistance programme
3d
Housing Officer
Amplius —Rushden
- £38,746.40 a year
- Full-time
- Hybrid work
- Travel
- IT
Repairs Officer
Civic Recruitment Limited —Kettering
- £39.50 an hour
- Full-time
- Customer service
- Maintenance
- Supervising experience
Quick apply
5d
Benefits Officer
North Northamptonshire Council —Kettering
- £31,537 - £32,597 a year
- IT
- Communication skills
- Negotiation
- Employee assistance programme
11d
Housing Standards Officer L235
Charnwood Borough Council —Charnwood
- £35,412 - £37,280 a year
- Full-time
- Free parking
- Annual leave
Community Welfare Partnerships Officer
Bedford Borough Council —Bedford
- £46,142 - £51,356 a year
- Full-time
- English
13d
Tenant Liaison Officer/Maintenance Operative
Civic Recruitment Limited —Kettering
- £14.13 - £17.91 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Quick apply
Housing Officer (Support)
MYSHON —Peterborough
- £13,925.60 - £27,852.57 a year
- Part-time
- Microsoft Outlook
- IT
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Officer
Bedford Borough Council —Bedford
- £31,537 - £34,434 a year
- Full-time
- Customer service
- English
9d
Housing Officer - Ipswich
Serco Plc —Peterborough
- £29,250 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Maintenance
- Annual leave
- Employee assistance programme
Housing Officer
IMPAKT Housing & Support —Northampton
- £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Health & wellbeing programme
- Employee discount
3d
Housing Enforcement Officer (2 Year Fixed Term)
West Northamptonshire Council —Northampton
- £46,304 a year
- Hybrid work
9d
Probation Service Officer - Enforcement Hub
HM Prison & Probation Service —Leicester
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
12d
Project Officer - Housing Services
Civic Recruitment Limited —Rugby
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Organisational skills
Quick apply
Programme Officer
World Habitat —Leicester
- £36,351 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- English
Quick apply
Housing Coach
IMPAKT Housing & Support —Bedford
- £30,000 a year
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
- Health & wellbeing programme
- Employee discount
Housing Enforcement Manager
West Northamptonshire Council —Northampton
- £52,860 a year
- Hybrid work
- Communication skills
Housing Officer
Civic Recruitment Limited —Rugby
- £22.54 - £24.78 an hour
- Full-time
- Driving
Quick apply
Apprentice - Gas Operative
North Northamptonshire Council —Corby
- £15,392 a year
- Maintenance
- Travel
- Communication skills
- Employee assistance programme
3d
Home Adaptations Case Worker
West Northamptonshire Council —Northampton
- £34,203 - £37,067 a year
9d

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Neighbourhood Housing Officer

North Northamptonshire Council -
Kettering

Apply Now

Job details

£34,434 - £36,363 a year
3 days ago

Benefits

Company pension
Employee assistance programme

Qualifications

GCSE
Analysis skills
IT
Negotiation

Full job description

Our benefits

Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.

You’ll find that we have a wide range of careers that may be more surprising than you think!

Why choose us?

We offer a vibrant working environment with:

a competitive salary
a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
lots of opportunities to develop your skills, knowledge and potential in a large unitary council
generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

About the role

Make a Difference in Your Community

We're looking for a customer-focused Neighbourhood Housing Officer to deliver high-quality housing management services to our tenants and leaseholders across North Northamptonshire.

In this varied and rewarding role, you'll be the first point of contact for many residents, helping to create safe, sustainable communities and providing support on a wide range of tenancy matters. You'll manage tenancy and leasehold issues, support income collection and arrears recovery, tackle anti-social behaviour, oversee estate management, and help customers sustain their tenancies. You'll also play a key role in improving customer satisfaction, increasing resident engagement, and ensuring our communities remain great places to live.

Working as part of our Housing Management Team, you'll build positive relationships with customers and partners, champion excellent service delivery, and support colleagues by providing cover across the team when required.

What will you be doing?

As a Housing Officer, you'll deliver a high-quality, customer-focused housing management service to tenants and leaseholders across North Northamptonshire. You'll provide advice, guidance and support on a wide range of housing matters, helping residents make informed decisions and sustain successful tenancies.

This varied role covers all aspects of housing management, including tenancy management, estate management, income recovery, anti-social behaviour, property and void management, and customer engagement. You'll work proactively to resolve issues, improve customer satisfaction, and contribute to the continuous improvement of housing services, ensuring our neighbourhoods remain safe, sustainable and welcoming places to live.

About you

Min GCSE X 5 incl Maths and English or equivalent
CertCIH - Membership Achieved = CIH Qualification or Equivalent Level 3 or above.
Experience of working with a local authority or registered provider in a similar role. Minimum 3 years.
Knowledge of the housing legislation, regulation and case law.
Understanding county court possession claims procedures.
Experience of working with people who may find themselves in difficult situations and who may have multiple/complex needs including challenging behaviours.
Experience of managing and prioritising own workload without supervision to meet demands and targets.
Effective partnership working skills to achieve positive outcomes for tenants and leaseholders.
Excellent interviewing and negotiation skills to achieve solution-focused outcomes.
Ability to explain complex matters clearly to achieve a positive outcome.
Able to produce clear, concise, and persuasive written reports on complex issues.
Good analytical skills and ability to produce and interpret statistical information.
Ability to successfully operate in a multi-disciplinary and multi-functional environment.
Excellent interviewing, file note taking, negotiation and compromising skills to achieve solution-focused outcomes.
Able to produce clear, concise, factual and persuasive written letters and reports.
Excellent IT and keyboard skills.

About us

Our Values and Behaviours

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:

Customer-focused
Respectful
Efficient
Supportive
Trustworthy

Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

Disability Confident Employer

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment. For further information please click here The Employment and Disability Service (EADS) | North Northamptonshire Council

Armed Forces Community

The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).

Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)

Apply Now

Refine Your Search

housing officer jobs in kettering

Neighbourhood Housing Officer

Housing Officer

Repairs Officer

Benefits Officer

Housing Standards Officer L235

Community Welfare Partnerships Officer

Tenant Liaison Officer/Maintenance Operative

Housing Officer (Support)

Customer Service Officer

Housing Officer - Ipswich

Housing Officer

Housing Enforcement Officer (2 Year Fixed Term)

Probation Service Officer - Enforcement Hub

Project Officer - Housing Services

Programme Officer

Housing Coach

Housing Enforcement Manager

Housing Officer

Apprentice - Gas Operative

Home Adaptations Case Worker

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