Senior technical support Work, Jobs in Kewstoke, Som (with Salaries)

Senior Resource Coordinator
Wilmington plc —Cardiff
- £32,200 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Recruiting
- Annual leave
- Employee discount
Telephone Fundraiser - Full Time Contract (Remote)
RETURN FUNDRAISING LIMITED —Cardiff
- £13.45 - £14.50 an hour
- No weekends
- Remote
- Communication skills
Quick apply
Product Manager
Eakin Healthcare —Cardiff
- £40,000 - £43,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Presentation skills
- Free parking
- Referral programme
Quick apply
11d
Facilities Manager - Wales
ivolve Care and Support —Cardiff
- Full-time
- Microsoft Word
- Budgeting
- Communication skills
9d
2nd Line IT Support Technician – Helpdesk & Projects
Tech-Wales Ltd —Portishead
- £34,000 - £37,000 a year
- Full-time
- Travel
- SharePoint
- In-person
- Free parking
- Sick pay
Quick apply
3d
Service Desk Manager
Leidos —Bristol
- £41,300 - £53,000 a year
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
- Annual leave
- Work from home
Operations Manager - Waste Management
Smiths Gloucester Limited —Cardiff
- Continuous improvement
- Free parking
- Employee discount
Quick apply
Senior Technical Support Officer
Avon and Somerset Constabulary —Portishead
- Full-time
- Hybrid work
- Travel
- In-person
- Communication skills
- Employee discount
11d
Senior Project Manager – Technology & Business Change
Womble Bond Dickinson (UK) LLP —Bristol
- Hybrid work
- Travel
- Communication skills
Group Health and Safety Manager
ETM Recycling —Bristol
- £50,000 - £55,000 a year
- Full-time
- Continuous improvement
- In-person
- Communication skills
Quick apply
Senior Principal Systems Engineer
One Big Circle —Bristol
- £40,000 - £65,000 a year
- Full-time
- Research
- Organisational skills
- In-person
Quick apply
Site Systems Co-ordinator / Site Systems Administrator
Dalkia —Bridgwater
- Communication skills
14d
Technical Project Manager
Zenovo —Cardiff
- £55,000 - £70,000 a year
- Full-time
- PMP
- Continuous improvement
- Software development
Quick apply
Financial / Commercial Controller
RTB Private Equity Limited —Williton
- £60,000 - £80,000 a year
- Full-time
- ERP systems
- Bakery
- Team management
- Free parking
Quick apply
2d
Regional Workplace Services Manager (South)
Government Property Agency —Bristol
- £68,568 - £74,147 a year
- Full-time
- Presentation skills
Senior Analyst - Data Enrichment
Somerset Bridge Group —Cribbs Causeway
- £68,000 - £75,000 a year
- Full-time
- Hybrid work
- Mentoring
- Communication skills
- Annual leave
- Referral programme
Quick apply
Telecom Director
Selnet Optima Networks Ltd. —Bristol
- £85,000 - £110,000 a year
- Full-time
- Engineering
- Project management
- Bachelor's degree
Quick apply
Senior Application Support Engineer
LDMS —Cardiff
- Up to £35,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- Agile
- Annual leave
- Employee assistance programme
Quick apply
Senior Operational Support Manager - Permanent - Bristol - Bristol & South Gloucestershire PDU (10206720)
HM Prison & Probation Service —Bristol
- £50,001 - £60,000 a year
- Full-time
- Hybrid work
- Management
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
International Support Officer
Office for National Statistics —Newport
- £28,138 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Presentation skills
11d

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Senior Resource Coordinator

Wilmington plc -
Cardiff

Apply Now

Job details

Permanent | Full-time | Fixed term contract
£32,200 a year

Benefits

Cycle to work scheme
Annual leave
Discounted gym membership
Private medical insurance
Employee discount

Qualifications

CRM software
NEBOSH
Resource allocation planning
Continuous improvement
Recruiting
Cross-functional collaboration

Full job description

Company Outline:

Job Role: Senior Resource Coordinator - Training

Location: Hybrid / Cardiff (3 days per week in the office)

Salary: £32,200.00 per annum

Contract Type: Permanent, Full Time

What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources

Why do we want you?

Astutis, part of Wilmington Plc, is looking for a highly organised and proactive Senior Resource Coordinator to become the central hub of our training operations.

Ready to be at the heart of a fast-growing training business?

As our Senior Training Coordinator, you'll orchestrate the scheduling and resourcing of training courses across the UK and beyond, ensuring everything runs smoothly from start to finish.

Partnering with colleagues across Operations, Sales, Technical and Client Success, you'll play a vital role in delivering exceptional learner experiences and driving business success.

Please note: To complete your application, you will be redirected to Wilmington plc’s career site.

At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked “apply”!

Job purpose, tasks and responsibilities:

You will be responsible for:

Plan and schedule public training courses up to 12 months in advance, ensuring capacity aligns with learner demand and business growth objectives.
Manage tutor scheduling and resource allocation across classroom and virtual courses, matching expertise, availability and commercial requirements.
Coordinate all course logistics, including venues, examinations, travel, accommodation and international visa arrangements.
Maintain accurate scheduling, resource and course data within CRM and operational systems to ensure seamless delivery.
Monitor course performance, bookings and delegate numbers, collaborating with Sales to maximise course viability and utilisation.
Work closely with Operations, Technical and Digital Learning teams to ensure courses, content and tutor preparation are delivered on time and to the highest standards.
Support tutor recruitment, onboarding and workforce planning to meet current and future training demands.
Build strong relationships with tutors, acting as a key point of contact and supporting performance, feedback and continuous improvement.
Identify opportunities to improve planning processes, operational efficiency and service delivery while ensuring compliance with KPIs and quality standards.
Represent the Resource Planning function in cross-functional initiatives and provide support during peak operational periods as part of a shared rota.

What's the Best Thing About This Role?

No two days are the same. This is a highly visible role where you'll be at the centre of Astutis' training operation, playing a key part in delivering courses across the UK and around the world.

You'll work closely with colleagues, expert tutors and clients, building strong relationships and making a real impact on both learner experience and business success. With the opportunity to influence planning, drive continuous improvement and help support our ambitious growth plans, this is a role where your contribution will truly matter.

If you love solving problems, balancing priorities and bringing people together to make things happen, you'll thrive here.

What's the Most Challenging Thing About This Role?

Training delivery is fast-paced and constantly evolving, so you'll need to be comfortable thinking on your feet. From managing multiple schedules and deadlines to navigating last-minute changes, you'll play a crucial role in keeping everything running smoothly.

The challenge lies in staying one step ahead, balancing competing priorities and finding solutions when plans change. For someone who enjoys variety, thrives under pressure and takes pride in delivering exceptional results, it's a challenge that's both exciting and rewarding.

Essential and desirable capabilities:

To be successful in this role, you must have:

Previous experience of logistics and / or resource management environment
Solid understanding, knowledge and experience of electronic diary management and CRM systems.
Experience working in a customer-led environment, leading service excellence.

To be successful in this role, it would be great if you have:

Previous experience working in a training company.
General understanding of relevant training certifications and governing bodies including NEBOSH and IOSH.

We know it's not a skill, but the successful candidate must have permission to work in the role's location by the start of their employment.

Before you go....:

About us

Astutis is a market leader in workplace health, safety, and environmental training, helping organisations create safer, healthier work environments. As part of Wilmington plc, we are committed to delivering high-quality courses and outstanding customer service.

Join us and do Work That Means Something

At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape.

When you join us, you’ll not only make a real difference for our customers, you’ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities.

Whether you're just starting out, returning to work after a break, or looking to take your next step, you’ll be doing work with meaning.

Join us and make a real difference. Click on “APPLY” today!

The Legal Bit!

The statements above are intended to describe the general nature and level of work performed by employees assigned to this role. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Please note that this role may remain advertised until an offer of employment has been made.

#LI-Hybrid

Apply Now

Refine Your Search

senior technical support jobs in kewstoke, som

Senior Resource Coordinator

Telephone Fundraiser - Full Time Contract (Remote)

Product Manager

Facilities Manager - Wales

2nd Line IT Support Technician – Helpdesk & Projects

Service Desk Manager

Operations Manager - Waste Management

Senior Technical Support Officer

Senior Project Manager – Technology & Business Change

Group Health and Safety Manager

Senior Principal Systems Engineer

Site Systems Co-ordinator / Site Systems Administrator

Technical Project Manager

Financial / Commercial Controller

Regional Workplace Services Manager (South)

Senior Analyst - Data Enrichment

Telecom Director

Senior Application Support Engineer

Senior Operational Support Manager - Permanent - Bristol - Bristol & South Gloucestershire PDU (10206720)

International Support Officer

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