Service delivery manager Work, Jobs in Kilburn, Dby (with Salaries)

Referrals Coordinator
Esland —Belper
- £31,500 a year
- Full-time
- Hybrid work
- Childcare
- Customer service
- School
- Annual leave
- Employee assistance programme
Quick apply
Head of Service Delivery
Link Integrated Security Solutions Limited —Mansfield
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Data analysis skills
- Microsoft Office
- Sick pay
Quick apply
14d
Household Manager & Personal Assistant
Derma Direct —Attenborough
- £35,000 - £45,000 a year
- Full-time
- Cooking
- Hotel
- Administrative experience
Quick apply
Deputy Operations Manager
Horizon Adventure Breaks —Derby
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Management
- Administrative experience
- Supervising experience
- Free parking
Quick apply
11d
Ambition Derby Hub Community Navigator Lead
Intuitive Thinking Skills Ltd —Derby
- £33,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Rental Co-ordinator
Hexagon Leasing —Burton-On-Trent
- £36,070 a year
- Full-time
- Bilingual
- Microsoft Word
- Administrative experience
- Free parking
- Life insurance
Quick apply
Business Development Manager (Creative Agency)
Sims Creative —Loughborough
- £40,000 - £50,000 a year
- Part-time
- Hybrid work
- CRM software
- Business development
- Marketing
- Free parking
- Flexitime
Quick apply
Business Coordinator - Project Planner/ Scheduler (Social Housing Construction)
Gratton Construction Limited —Derby
- £27,000 - £32,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Free parking
- Sick pay
Quick apply
Sourcing and Compliance Manager
Mi Hub Ltd —Derby
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
14d
Shift Manager
Greggs —Derby
- £14 an hour
- Supervising experience
- Employee discount
Quick apply
Assistant Manager
Nottingham Castle RP —Nottingham
- £31,449.00 - £35,306.88 a year
- Weekend availability
- Management
- Annual leave
- Employee discount
Quick apply
13d
Customer Service Coordinator (Sales Administrator)
DS Smith —Belper
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Employee assistance programme
- Employee discount
Senior Transport Planner
Moran Logistics —Derby
- £35,000 a year
- Full-time
- Management
- Driving
- Computer networking
- Store discount
- Employee discount
Quick apply
Client Relationship Manager/Team Leader
Citipost Mail —Alfreton
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
- Work from home
- Life insurance
Quick apply
1h
Care Coordinator & Data Support Administrator
The Fairfields Practice —Nottingham
- From £14.52 an hour
- Part-time
- Administrative experience
- No degree
- Organisational skills
- Life insurance
Quick apply
Service Delivery Manager
NHS Supply Chain —Nottingham
- £51,703 - £60,827 a year
- Hybrid work
- Analysis skills
- Patient care
- Agile
- Employee assistance programme
- Life insurance
6d
BOH Team Member
Bunk (Derby) Limited —Derby
- £11.15 - £13.00 an hour
- Part-time
- Bar
- Cooking
- In-person
- Store discount
- Employee discount
Quick apply
10d
Customer Care Co-Ordinator
Network Plus —Alfreton
- £28,000 - £28,600 a year
- Communication skills
Quick apply
12d
Trainee Service Manager
ivolve Care and Support —Nottingham
- Full-time
- Management
- Leadership
7d
Health & Safety Manager
Wrights of Twycross Ltd —Atherstone
- £750 - £1,000 a week
- Full-time
- In-person
- Communication skills
- Referral programme
Quick apply

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Referrals Coordinator

Esland -
Belper

Quick apply

Job details

Permanent | Full-time
£31,500 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme
Car scheme

Qualifications

Childcare
Customer service

Full job description

Description

We are on the lookout for a proactive team player to join our business development team supporting the Business Development Managers and working with and reporting to the Placements Director to achieve successful outcomes. This role is remote with regular visits to Esland Services and Support Centre in Belper, working 9am - 5pm Monday to Friday.

Key Responsibilities

Support the Referrals Manager in all aspects of the referral management for Esland

Supporting with all incoming referrals (via email, phone, and online portals)

Work with the Business Development Managers to understand the unique individual requirements of all Esland services, so that you have a thorough understanding of appropriate referrals for their services

Triage referrals in line with the above to and provide feedback to the LA’s where referrals are deemed inappropriate

Track inappropriate and appropriate referrals and offers on our CRM system Gold-Vision

Ensure all new placements are entered accurately and in full onto Gold-Vision at the point of placement

Support all services to obtain any paperwork required for them to make appropriate placement decisions

Be target driven

Work with the wider Business Development team to identify new contacts and opportunities within the LA’s

Contribute to the delivery and referral processes of the BD team

Manage LA and internal enquiries and be the first point of call for Esland

Maintain links with Local Authorities, Commissioning Officers, and Placement teams to create a positive working relationship

Manage the LA contact database, on our CRM system

Oversee the IPA`s (individual placement agreements) for the organization, and maintain a spreadsheet of all IPA`s

You will work with key stakeholders to ensure that all placements are well-matched and safe putting the best interests of our young people first

Attend Team Meetings

Attend relevant training or external events

Be part of a team and have fun

Overtime, after training and development potentially lead on all referral management for schools across Esland

Skills, Knowledge and Expertise

You are a team player with a positive approach to all tasks and communication

You can be tenacious and are confidentially able to challenge

You are IT able, excel, word, database, use of a computer and systems

Competent communicator and excellent verbal and written skills

You can successfully manage situations, demonstrating the ability to turn challenges into successes

You are professional and approachable to all levels of staff and management

Have excellent customer service skills

You can hit deadlines and manage different levels of workload

You are emotionally resilient, and able to deal with some sensitive information confidentially about the children we support

You will role model the Esland values, and work well with the team

Experience in the role would be advantageous but not essential, as full training will be provided

Benefits

A competitive salary of up to £31,500 per annum (depending on experience).
26 days annual leave plus bank holidays
Enrolment into Esland pension scheme
Fantastic opportunities for career development
Cycle to work scheme
Access to the Green Car Scheme
Access to our confidential Employee Assistance Programme and Online GP service 365 days a year
A £500 bonus via our 'Refer a Friend’ scheme
Relaxed dress code
Access to big-brand deals and discounts via our employee benefits scheme E-Together
A day off for your birthday (in addition to your holiday entitlement)
Access to a holiday home based in the Peak District where you can stay for free, on the company!
The opportunity to make a real difference to a child's life!

About Esland

With over 35 years of residential childcare experience, the Esland group now has more than 65 residential children’s and assessment homes, and five schools, that are spread across the Kent, Hertfordshire, Yorkshire, Derbyshire, Lincolnshire, Shropshire, Staffordshire, Wiltshire, Bedfordshire, Nottinghamshire, West Midlands and Northamptonshire regions of England.

This also includes our Esland online school accessible to children throughout the UK which helps to deliver education to children missing education by utilising our specialised Turning the Curve education programme.

With over 800 team members and over 200 young people supported we strive to help our children achieve their very best outcomes, through our bespoke residential care, education, therapeutic and activity-led wraparound services.

Quick apply

Refine Your Search

service delivery manager jobs in kilburn, dby

Referrals Coordinator

Head of Service Delivery

Household Manager & Personal Assistant

Deputy Operations Manager

Ambition Derby Hub Community Navigator Lead

Rental Co-ordinator

Business Development Manager (Creative Agency)

Business Coordinator - Project Planner/ Scheduler (Social Housing Construction)

Sourcing and Compliance Manager

Shift Manager

Assistant Manager

Customer Service Coordinator (Sales Administrator)

Senior Transport Planner

Client Relationship Manager/Team Leader

Care Coordinator & Data Support Administrator