Client services Work, Jobs in Kimpton, Hrt (with Salaries)

Customer Experience Executive
Step Change Outsourcing —Stevenage
- From £25,610.65 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Customer service
- Free parking
- Profit sharing
Quick apply
10d
Receptionist
Altitude-Recruitment Limited —Milton Keynes
- £13.00 - £13.50 an hour
- Temporary
1d
Receptionist and Administration Assistant
Blue Cross —Kimpton
- £19,980 - £24,976 a year
- Customer service
- Public speaking
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
6d
Insurance Claims Handler
Nationserv LTD —Stevenage
- £26,000 - £32,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
Quick apply
6d
Reach Out Support Coordinator
North Herts & Stevenage CVS —Hatfield
- £29,000 a year
- Weekend availability
- Microsoft Outlook
- Data entry
- IT
- Health & wellbeing programme
- Work from home
Quick apply
Client Support Administrator
YoungEducation Ltd —Stevenage
- £22,500 - £26,500 a year
- English
- Microsoft Office
- Administrative experience
5d
Stocktaker - Luton
nGeneration —Luton
- £26,500 - £28,500 a year
- Weekend availability
- Bar
- Microsoft Excel
- Customer service
Quick apply
Office Administrator & business executive part time
PremiumStaff Ltd —Hitchin
- £12.21 - £16.13 an hour
- Part-time
- Hybrid work
- Microsoft Outlook
- Sales
- Social media management
Quick apply
5d
Data Entry Clerk
Slater and Gordon Lawyers —London
- £26,420.00 - £43,398.88 a year
- Temporary
- Hybrid work
- Microsoft Excel
- In-person
Quick apply
5h
Part Time Inventory Clerk Required
Go2Inventories —West London
- £100 - £250 a day
- Part-time
- Customer service
- Administrative experience
- Data entry
Quick apply
1d
Animal Technician
Pharmidex Pharmaceutical Services LTD —Hatfield
- From £25,000 a year
- Overtime
- Laboratory experience
- In-person
Quick apply
Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
3d
Receptionist
HRJ Foreman Laws Solicitors, Hertfordshire —Hitchin
- £25,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
4d
Area Sales Executive
WeBuyAnyCar —Stevenage
- £28,200 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
14d
Retail Branch & Transfer Manager
WeBuyAnyCar —Hitchin
- £16,920 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
5d
Funeral Service Operative
J.Worley Funeral Directors —Hemel Hempstead
- From £29,000 a year
- Overtime
- Heavy lifting
- Organisational skills
- In-person
- Employee discount
Quick apply
4d
Travel Sales Consultant
Trailfinders —Milton Keynes
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Service Coordinator
Mary Seacole Housing —Luton
- £31,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
10d
Records Assistant
Abion —London
- £3,000 a month
- English
- Administrative experience
Administrative Assistant/Receptionist
Ellis Enterprises Ltd —Aylesbury
- £26,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply

I want to receive the latest job alerts for client services in kimpton, hrt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Experience Executive

Step Change Outsourcing -
Stevenage

Quick apply

Job details

Full-time
From £25,610.65 a year
10 days ago

Benefits

Free parking
Profit sharing
Annual leave
Company pension
Canteen
Company events
Employee discount
Referral programme
On-site parking

Qualifications

Microsoft Powerpoint
Sales
Customer service
Computer literacy
GCSE
Leadership
Communication skills

Full job description

The role
The Customer Experience team play a pivotal role in helping develop our Sales Agents, by providing great coaching and feedback on the quality of their sales calls.

As the Customer Experience Executive, you are responsible for listening to calls made by our Sales Team and reviewing them against both the Company and Client standards regarding the level of quality, as well as ensuring the calls are compliant. You will then be expected to complete the relevant documentation to pass back to the Team Leader for them to coach and feedback to the Sales Agents – you must therefore have competent listening skills and written communication.

The ideal candidate will be confident in providing constructive feedback regarding the quality of their calls. You will work collaboratively across other departments within the business, including the Training team, to define specific areas where groups of Sales Agents may have a development need.

To measure success, you will be required to share a weekly overview of performance regarding the Sales Agents calls you have listened to, evaluating against the quality metrics set. You will be able to track the progress made from your coaching and feedback by using our quality monitoring data management system, reviewing both overall team performance and for individual Sales Agents.

What’s in it for you?

Monthly bonus opportunity - £50 per month subject to hitting your objectives.
28 days annual leave, including bank holidays
BT & EE discount
Pension contribution
Excellent career progression giving you the chance to continually develop, learn key business and leadership skills within our organisation
Free on-site parking
On-site canteen

What we’re looking for someone who has:

Attention to detail
The ability to work in a fast-paced environment
Reliability and professionalism
Excellent communication skills, both verbal and written
Computer literacy, including PowerPoint and Excel
The ability to listen to a high volume of calls whilst maintaining focus for long periods
Patience and great people and customer service skills
A focus on outstanding quality and customer service
Must be a self-motivator and self-starter
Having call centre and/or quality measurement experience is preferable but not a necessity

This role is a full time position, 40 hours per week.
Mon-Thurs 09:00-18:15, Fri 09:00 -15:45.
This role is office based.

------------------------------------------------------------------------------------------------------------------------------------

Job Type: Full-time

Pay: From £25,610.65 per year

Benefits:

Company events
Employee discount
On-site parking
Profit sharing
Referral programme

Work Location: In person

Quick apply

Refine Your Search

client services jobs in kimpton, hrt

Customer Experience Executive

Receptionist

Receptionist and Administration Assistant

Insurance Claims Handler

Reach Out Support Coordinator

Client Support Administrator

Stocktaker - Luton

Office Administrator & business executive part time

Data Entry Clerk

Part Time Inventory Clerk Required

Animal Technician

Remote Support Desk Operative

Receptionist

Area Sales Executive

Retail Branch & Transfer Manager

Funeral Service Operative

Travel Sales Consultant

Service Coordinator

Records Assistant

Administrative Assistant/Receptionist

I want to receive the latest job alerts for client services in kimpton, hrt

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected