Administration executive Work, Jobs in Kings Heath, Wmd (with Salaries)

Donor Experience Officer - Fundraising
Acorns Children's Hospice —Birmingham
- £31,110 a year
- Full-time
- CRM software
- Customer service
- Organisational skills
- Annual leave
- Employee discount
Customer Services Team Adviser
Advisory, Conciliation and Arbitration Service —Birmingham
- £30,120 - £30,995 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
14h
Business Services Co-ordinator
National Highways —Birmingham
- £30,200 - £32,800 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Oracle
6d
Sales Executive
WeBuyAnyCar —Birmingham
- £28,200 - £35,220 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
Onboarding Systems Coordinator
JC Executive Group —Coventry
- £25,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Quick apply
Your Perfect Stay (YPS) Luxury Serviced Apartments | Birmingham Guest Experience Executive Multiple
YourPerfectStay —Birmingham
- £16 an hour
- Part-time
- Hospitality
- Customer service
- Microsoft Office
Quick apply
12d
Senior Reward Manager - Executive Compensation & Equity Incentives
Syensqo —Oldbury
- £136,000 - £171,000 a year
- Remote
- Microsoft Excel
- Project management
- Accounting
- Language training provided
Quick apply
6d
Executive Assistant & Office Manager
Jewellery Quarter Bullion Ltd —Birmingham
- £30,000 - £33,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Profit sharing
Quick apply
1d
Executive Assistant
NetWatch Global —Birmingham
- Up to £27,500 a year
- Full-time
- English
- Microsoft Office
- Administrative experience
- Flexitime
Quick apply
2d
Senior Marketing & Administration Executive
Angel Business Communications Limited —Coventry
- Up to £29,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
Memorial Advisor
WesterleighGroup —Pershore
- From £26,842 a year
- Weekend availability
- Sales
- IT
- Free parking
- Employee discount
9d
Executive Administrative Support Officer
YMCA Heart of England —Birmingham
- £23,200 - £25,000 a year
- Full-time
- Preschool
Quick apply
Debt Recovery Executive
Talbots Law Ltd —Brierley Hill
- Up to £30,000 a year
- Full-time
- Microsoft Word
- English
- Microsoft Office
- Profit sharing
- Health & wellbeing programme
Quick apply
12d
Head of Business Operations
Avenaco Operations & Consulting Ltd —Birmingham
- £65,000 - £90,000 a year
- Full-time
- Analysis skills
- Supervising experience
- Organisational skills
- Health & wellbeing programme
Quick apply
4d
Executive Assistant to Construction Director
Probuild360 ltd —Aston
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Sales Operations Specialist
Culligan UK limited —Wolverhampton
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Sales
- Free parking
- Employee assistance programme
Quick apply
Training Executive (Public Sector & AI)
BLUFOCUS SOLUTIONS LTD —Solihull
- £35,000 a year
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Human resources
Quick apply
11d
Senior Reward Specialist
National Highways —Birmingham
- £68,930 - £82,380 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Business
- Leadership
2d
Sales Executive
Acorn Group Limited —Burntwood
- Up to £55,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Employee discount
Quick apply
8d
Executive Assistant
FLTD Construction —Redditch
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
Quick apply
19h

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administration executive jobs near kings heath, wmd

Donor Experience Officer - Fundraising

Acorns Children's Hospice -
Birmingham

Apply Now

Job details

Full-time
£31,110 a year

Benefits

Annual leave
Company pension
Discounted gym membership
Employee discount

Qualifications

CRM software
Raiser's Edge
Customer service
Fundraising
Organisational skills
Relationship management
Communication skills

Full job description

We're looking for a Donor Experience Officer to play a vital role within Acorns Children's Hospice's Fundraising team. As one of the first points of contact for our supporters, you'll help ensure every donation, enquiry and interaction receives a professional, personal and timely response.

This is a varied role that combines supporter care, relationship building, administration and communications. You'll be responsible for managing the end-to-end journey of donations, from processing gifts and maintaining accurate supporter records through to creating meaningful communications that show donors the impact of their support.

Working with colleagues across fundraising, marketing and care, you'll help deliver supporter journeys and stewardship communications that make supporters feel recognised, valued and connected to the difference they are making for local children and families. At the same time, you'll help ensure our fundraising operations run smoothly through excellent administration, data management and attention to detail.

About the Role

As Donor Experience Officer, you'll play a central role in delivering Acorns' donor experience strategy and ensuring supporters receive an exceptional experience at every stage of their journey with us. You'll balance relationship-focused supporter engagement with the day-to-day administration that underpins successful fundraising activity.

Key responsibilities include:

Acting as a first point of contact for supporter enquiries across email, telephone, social media and written communications.
Supervising the recording, banking and thanking of donations, ensuring supporter gifts are processed accurately and efficiently.
Maintaining accurate and up-to-date supporter information within our CRM system.
Supporting the delivery of donor journeys, stewardship activity and supporter engagement plans.
Creating and coordinating supporter communications, fundraising content and impact reports.
Gathering supporter feedback and using insight to help improve supporter experiences.
Supporting fundraising teams with stewardship planning and engagement activity
Managing fundraising resources and materials to ensure supporters receive what they need at the right time.

About You

We're looking for someone who combines excellent organisational skills with a genuine passion for supporter care.

You'll understand that great donor experiences are built on both meaningful relationships and excellent administration. Whether you're responding to a supporter enquiry, processing a donation or creating stewardship content, you'll take pride in delivering a high-quality experience and ensuring every supporter feels valued.

You'll bring:

Experience in supporter care, fundraising, customer service, administration or relationship management.
Excellent written and verbal communication skills with the ability to create engaging content for a range of audiences.
Strong organisational skills and the ability to manage multiple priorities.
Experience using CRM systems such as Raiser's Edge, Donorfy, Salesforce or similar.
Excellent attention to detail and a commitment to accuracy.
A collaborative and proactive approach to work.
A passion for delivering outstanding supporter experiences.

This role would suit candidates with experience as a Supporter Care Officer, Donor Stewardship Officer, Customer Experience Executive, Customer Relations, Membership or Community Engagement Officer, or Fundraising Officer/Administrator. We also welcome applicants with transferable experience in customer service, relationship management and stakeholder engagement.

About Acorns Children's Hospice

At Acorns, we provide specialist palliative care and support for children with life-limiting and life-threatening conditions and their families across the West Midlands. We support families in our hospices, in their homes and within the community, providing care wherever and whenever it's needed.

As one of the UK's largest children's hospice charities, we need to raise more than £14 million every year to fund our vital services. Every supporter who donates, fundraises or campaigns for Acorns helps make that care possible. The Donor Experience team plays a crucial role in nurturing those relationships and ensuring every supporter understands the impact of their generosity

What We Offer

£31,110 per annum
37.5 hours per week
Based in Birmingham (B29 6HZ)
Employee discounts from leading retailers - including the Blue Light Card
Discounts on refurbished tech
Health cash plan
Gym membership and equipment discount scheme
Bike2Work scheme - save up to 42% on bikes and equipment
Wellbeing, legal and financial support
Career development through our Acorns Academy offering leadership, coaching, fundraising, clinical training and more.
Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme
NHS pension scheme life assurance or Acorns group life assurance scheme
Annual leave entitlement increases with length of service

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references.

As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children's Rights and support all children to be Rights Holders.

If you have any questions, please contact us at [email protected]

Find out about our culture, career development, benefits and more here: Why Work for Acorns?

Regarding the application for this vacancy - you don't need to include a supporting statement, but there are a few questions to answer.

Apply Now

Refine Your Search

administration executive jobs in kings heath, wmd

Donor Experience Officer - Fundraising

Customer Services Team Adviser

Business Services Co-ordinator

Sales Executive

Onboarding Systems Coordinator

Your Perfect Stay (YPS) Luxury Serviced Apartments | Birmingham Guest Experience Executive Multiple

Senior Reward Manager - Executive Compensation & Equity Incentives

Executive Assistant & Office Manager

Executive Assistant

Senior Marketing & Administration Executive

Memorial Advisor

Executive Administrative Support Officer

Debt Recovery Executive

Head of Business Operations

Executive Assistant to Construction Director

Sales Operations Specialist

Training Executive (Public Sector & AI)

Senior Reward Specialist

Sales Executive

Executive Assistant

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