Concierge Work, Jobs in Kings Heath, Wmd (with Salaries)

Luxury Spa Host & Guest Experience Coordinator
LUX - DESIGN - LEISURE —Solihull
- From £26,000 a year
- Weekend availability
- Hotel
- Front desk
- Cleaning
- Free parking
Quick apply
7d
Weekend day Concierge/ maintenace
The Studios —Wolverhampton
- £12.71 an hour
- Part-time
- Maintenance
- First Aid Certification
- Organisational skills
Quick apply
Food and Beverage Assistant - Part-time
Hilton —Birmingham
- £12.71 an hour
- Part-time
- Bar
- Cleaning
- Restaurant
- Employee stock purchase plan
- Annual leave
Food and Beverage Supervisor
Hilton —Birmingham
- £13.21 an hour
- Full-time
- Employee stock purchase plan
- Annual leave
Junior Sous Chef
Hilton —Birmingham
- £31,186.38 a year
- Full-time
- Hospitality
- Team management
- Employee stock purchase plan
- Annual leave
Full Time Hotel Reception Team Member
Telegraph Hotel Ltd —Coventry
- From £26,448.60 a year
- Weekend availability
- Hospitality
- Hotel
- Front desk
- Free parking
Quick apply
11d
Apprentice Chef
Hilton —Birmingham
- £12.71 an hour
- Full-time
- Hotel
- Cleaning
- Employee stock purchase plan
- Annual leave
Breakfast Chef - Part-time
Hilton —Birmingham
- £12.71 an hour
- Part-time
- Cooking
- Cleaning
- Employee stock purchase plan
- Annual leave
11d
Head of Food & Beverage
Warner Leisure Hotels —Studley
- £40,000 - £55,000 a year
- Full-time
- Restaurant management
- Hotel
- Continuous improvement
- Free parking
- Annual leave
8h
Food and Beverage Team Member
Warner Leisure Hotels —Studley
- £8.00 - £12.71 an hour
- Full-time
- Serving
- Customer service
- Hotel
- Free parking
- Annual leave
5d
Chef de Partie
Warner Leisure Hotels —Studley
- £8.50 - £13.91 an hour
- Full-time
- Cooking
- Hotel
- Free parking
- Annual leave
13d

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Warehouse Operative Days
UPS —Birmingham
Accurate and efficient picking, checking, and packing of pharmaceutical products. High school diploma, GED, or International equivalent - Preferred.
£12.71 - £19.06 an hour
Production Operative
LION Picture Framing Supplies Ltd —Birmingham
A minimum of two years’ experience in a production/warehouse environment is essential. Production / Warehouse: 2 years (required).
From £14.21 an hour
Quick apply
1d

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Luxury Spa Host & Guest Experience Coordinator

LUX - DESIGN - LEISURE
Solihull

Quick apply

Job details

Permanent | Full-time
From £26,000 a year
7 days ago

Benefits

Free parking
UK visa sponsorship
On-site parking

Qualifications

Photography
Guest relations
Hospitality venue cleaning or grounds maintenance
Host/hostess experience
Canva
Content creation
Hotel amenities replenishment
Front desk
Cleaning
Food preparation
Videography
Customer interaction
Guest services telephone call handling
Communication skills

Full job description

About Us

Private Wellness is one of the UK's newest luxury private wellness destinations, offering exclusive wellness spa experiences with complete privacy. Our guests enjoy private access to a wellness pool, hydrotherapy spa, sauna, steam room, expereince shower and relaxation facilities in a premium environment.

We believe that exceptional customer service is just as important as our facilities. Every guest should leave feeling they have received a true five-star experience.

If delivering outstanding hospitality comes naturally to you, we'd love to hear from you.

About the Role

This is much more than a receptionist position.

You will be the face of Private Wellness, responsible for creating an unforgettable luxury experience from the moment guests arrive until they leave.

You will also prepare our signature wellness packages, maintain immaculate presentation standards throughout the spa, and ensure every booking exceeds expectations.

Customer satisfaction is our number one priority. We are looking for someone who genuinely cares about people, pays attention to every detail, remains calm under pressure and takes pride in delivering exceptional service every single day.

Your ResponsibilitiesGuest Experience

Welcome every guest with a warm, professional attitude
Deliver a genuine five-star hospitality experience
Check guests in and explain the facilities
Answer calls, emails and booking enquiries
Keep the facilities clean after every use.
Handle guest requests professionally and confidently
Resolve issues calmly and efficiently

Spa Preparation

Prepare our luxury experience packages before guests arrive, including:

Romantic packages
Birthday celebrations
Bridal packages
Seasonal and bespoke packages

This includes:

Preparing fresh fruit platters
Preparing drinks and refreshments
Presenting chocolates and gifts
Decorating rooms with candles, balloons and roses
Ensuring every package looks perfect before guest arrival

(Training will be provided using our package standards.)

Housekeeping

Clean and prepare all spa facilities between bookings
Maintain exceptionally high hygiene standards
Replenish towels, robes and guest amenities
Ensure space looks immaculate for every guest
Carry out quality checks before each booking

Social Media (Desirable)

If you enjoy social media, you'll also have the opportunity to:

Capture photos and videos
Assist with Instagram, TikTok and Facebook
Create simple content
Help grow the Private Wellness brand

We're Looking For Someone Who

Has previous hospitality, hotel, spa or luxury customer service experience
Takes pride in delivering outstanding customer service
Has excellent attention to detail
Works well under pressure
Can multitask in a fast-paced environment
Is confident speaking with customers
Has excellent communication skills
Maintains high personal presentation and professionalism
Is proactive and enjoys keeping busy
Has a positive attitude and strong work ethic
Is reliable, punctual and trustworthy

Non-Negotiables

Previous hospitality experience is essential.
Attention to detail is essential.
Weekend working is required.
You must be comfortable cleaning and preparing luxury spa facilities.
You must remain calm under pressure.
Delivering exceptional customer service is expected at all times.
We are looking for someone who takes pride in their work rather than simply completing tasks.

Desirable Experience

Hotel Reception
Spa Reception
Concierge
Luxury Retail
Cabin Crew
Restaurant Supervisor
Front of House
Event Hospitality
Housekeeping
Social Media
Canva or CapCut
Basic photography or videography

Note - Visa sponsorship available for exceptional candidates (Candidates based in UK only)

Important

We are looking for someone who genuinely enjoys making people happy.

Experience, professionalism, cleanliness, attention to detail and outstanding customer service are far more important to us than simply answering phones.

If you're passionate about hospitality and take pride in creating unforgettable guest experiences, we'd love to hear from you.

Please apply with your CV and a short note explaining why you'd be a great fit for Private Wellness including your salary or hourly expectations and days ?

Pay: From £26,000.00 per year

Benefits:

Free parking
On-site parking
UK visa sponsorship

Work Location: In person

Quick apply

Refine Your Search

concierge jobs in kings heath, wmd

Luxury Spa Host & Guest Experience Coordinator

Weekend day Concierge/ maintenace

Food and Beverage Assistant - Part-time

Food and Beverage Supervisor

Junior Sous Chef

Full Time Hotel Reception Team Member

Apprentice Chef

Breakfast Chef - Part-time

Head of Food & Beverage

Food and Beverage Team Member

Chef de Partie

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