Emergency management & response occupations Work, Jobs in Kirkby, Msy (with Salaries)

[6895] Control Room Operator
National Highways —Newton-le-Willows
- Up to £37,762.50 a year
- Typing
- Communication skills
14d
Fire Risk Assessor
UK Test Ltd —Manchester
- £200 - £500 a day
- System design
- Analysis skills
- Organisational skills
Quick apply
10d
ICC Call Handler - Middlebrook, Bolton
North West Ambulance Service NHS Trust —Bolton
- £25,760 - £27,476 a year
- 12 hour shift
- Customer service
- Data entry
- Typing
9d
Fire Safety Specialist
Coleg Cambria —Deeside
- £39,442 - £43,938 a year
- Bilingual
- English
- Communication skills
- Free parking
- Annual leave
14d
Principal Fire Officer
Wirral Council —Wirral
- £42,839 - £46,142 a year
- Full-time
- Hybrid work
- School
- Annual leave
- Employee discount
ICC Call Handler - Estuary Point, Liverpool
North West Ambulance Service NHS Trust —Liverpool
- £25,760 - £27,476 a year
- 12 hour shift
- Customer service
- Data entry
- Typing
21h
Urgent Care Assistant (FREC4)
Halo Medical Group —Chester
- From £14 an hour
- 12 hour shift
- Driving
- Patient care
- In-person
Quick apply
10d
Fire Risk Assessment Validator
Walker Fire and Security —Preston
- £20,000 - £25,000 a year
- Part-time
- Hybrid work
- English
- Mentoring
- Organisational skills
- Referral programme
Quick apply
8h
Senior Fire Protection Manager
Viza Fire Engineering Services Ltd —Liverpool
- £66,500 - £75,000 a year
- Full-time
- Engineering
- Project management
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
9d
UEC Clinician
North West Ambulance Service NHS Trust —Liverpool
- £38,682 - £48,117 a year
- Full-time
- Mentoring
- Computer skills
- Acute care experience
- Annual leave
21h
Mobile Fire Door Inspector
Equans —Liverpool
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Emergency Medical Technician / AAP
UK Event Medical Services Limited —Preston
- Weekend availability
- Paid training
Quick apply
Emergency Responder (Preston)
St John Ambulance —Preston
Emergency Responder (Kirkham)
St John Ambulance —Preston
Event Nurse
St John Ambulance —Chorley
Senior EPRR Manager
Liverpool University Hospitals NHS Foundation Trust —Liverpool
- £57,528 - £64,750 a year
- Full-time
- Rehabilitation centre
21h
Safety & Risk Consultant - Security & Resilience
ASSYSTEM —Warrington
- Full-time
- Hybrid work
- No degree
Quick apply
Event Paramedic
St John Ambulance —Chorley
Emergency Responder (Lancashire East)
St John Ambulance —Darwen
Passive Fire Engineer - Nationwide / Field Based
HSL Compliance Limited —Warrington
- £40,000 - £42,000 a month
Quick apply

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emergency management & response occupations jobs near kirkby, msy

[6895] Control Room Operator

National Highways -
Newton-le-Willows

Apply Now

Job details

Permanent
Up to £37,762.50 a year
14 days ago

Qualifications

GCSE
Typing
Communication skills

Full job description

Job reference: 000496

Salary: Competitive

Department: Traffic and Operational Delivery

Location: National Highways Regional Operations Centre (Newton-le-Willows)

Employment type: Permanent

Hours Per Week: 37

Job start date: 05/10/2026

Closing date: 23/07/2026

Job Description

Your new role

As a Control Room Operator, you’ll be the first line of support when someone makes that crucial roadside call. Whether it's a breakdown, an accident, or an urgent road issue, you'll be the voice of reassurance, the problem-solver, and the one who mobilises the right teams to take action. From setting road signs and signals, to coordinating with emergency services and ensuring our road workers can safely carry out maintenance and upgrades - you’ll be at the heart of it all.

Every day in our Regional Operations Centre is different. It’s fast-paced, dynamic and incredibly rewarding. We take immense pride in our work, knowing that we’re connecting businesses, families, and communities across the country with passion and dedication.

We’re looking for people to join our diverse and energetic team to manage our road networks in the North West region, where you’ll be based at our Regional Operations Centre at Newton Le Willows.

Our Control Room Operator's operate 24/7, 365 days of the year, so our operators work 6 days on, 3 days off. Consisting of: 3 earlies (6am – 2.26pm), 3 lates (2pm – 10.26pm), 3 rest, 3 covers (can be any of these shifts), 3 nights (10pm – 6.26am), 3 rest.

The starting salary for this role is up to £36,262.50 (made up of base salary plus 25% shift allowance) increasing to up to £37,762.50 (made up of base salary plus 25% shift allowance) after 9 months probation.

What you’ll be doing

Monitoring live traffic conditions, using a range of tools and technologies, such as CCTV cameras, traffic sensors, and real-time data feeds, to keep an eye on traffic flow, congestion, and incidents.
Incident management, when an incident occurs, such as an accident, breakdown, or severe weather event, ROC operators are among the first to respond. You’ll coordinate the immediate response, which might involve dispatching traffic officers, alerting emergency services, or setting up road closures and diversions.
Providing accurate and timely information to road users. This can include updating digital road signs (Variable Message Signs), coordinating with local media, and providing updates to traffic information services.
Working closely with various stakeholders, including the police, fire services, and local authorities, to manage incidents and ensure the safety of road users.
Playing a role in coordinating road maintenance activities and construction work, ensuring that such operations are carried out safely and with minimal disruption to traffic.

To be successful

We are looking for people who are great communicators and proficient problem-solvers. If you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation.

Some skills and requirements we are looking for include;

Decision-making and problem-solving skills
Excellent communication skills and telephone manner
Ability to work calmly under pressure
Comfortable with technology and able to quickly learn new systems
A high level of typing proficiency

Other Requirements

GCSE Maths and English (Grade C/4 or above), or equivalent. However, if you do not have these qualifications, please do still apply, as we’re likely to accept applicants who have relevant work experience or similar level qualifications.
Prepared to work shifts as part of a 24/7 cover.

A bit about us

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

Please note, the advert may close ahead of the deadline if we receive a large number of applications.

Apply Now

Refine Your Search

emergency management & response occupations jobs in kirkby, msy

[6895] Control Room Operator

Fire Risk Assessor

ICC Call Handler - Middlebrook, Bolton

Fire Safety Specialist

Principal Fire Officer

ICC Call Handler - Estuary Point, Liverpool

Urgent Care Assistant (FREC4)

Fire Risk Assessment Validator

Senior Fire Protection Manager

UEC Clinician

Mobile Fire Door Inspector

Emergency Medical Technician / AAP

Emergency Responder (Preston)

Emergency Responder (Kirkham)

Event Nurse

Senior EPRR Manager

Safety & Risk Consultant - Security & Resilience

Event Paramedic

Emergency Responder (Lancashire East)

Passive Fire Engineer - Nationwide / Field Based

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