Customer experience specialist Work, Jobs in Kirkham, Lan (with Salaries)

Neighbourhood Partnership Specialist
OnwardHomes —Preston
- £37,250 a year
- Call to connect
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
6d
Reactive Specialist Cleaning Technician
SafeGroup Services Limited —Preston
- £28,800 - £38,000 a year
- Weekend availability
- Driving
- Organisational skills
- Leadership
- Store discount
- Health & wellbeing programme
Quick apply
8d
Fulfilment Specialist (Customer Service)
fulfilmentcrowd Ltd —Chorley
- From £27,000 a year
- Weekend availability
- Hybrid work
- Customer service
- English
- Microsoft Office
- Flexitime
- Work from home
Quick apply
1d
Franchisee Support & Claims Manager
Concept Building Solutions UK Ltd —Preston
- £40,000 a year
- Full-time
- Management
- Supervising experience
- Mentoring
- Free parking
- Annual leave
Quick apply
15h
Business Performance Analyst
Optimum RX Lens Specialists —Morecambe
- £35,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Data analysis skills
- Health & wellbeing programme
- Employee discount
Quick apply
13d
Contract Manager
The James Mercer Group Ltd —Preston
- £52,000 - £56,000 a year
- Full-time
- Maintenance
- Organisational skills
- Contracts
- Free parking
- Sick pay
Quick apply
8d
Operations Leader
Department for Work and Pensions —Lytham St. Annes
- £38,772 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
1d
Administration Assistant
Rhodes Specialist Contractors / Fratellis Catering —Longton
- Part-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Housing Manager
Granville Community Homes —Blackpool
- £38,000 - £45,000 a year
- Full-time
- Team management
- Driving
- IT
Quick apply
Sales Coordinator
Resapol —Leigh
- £30,000 a year
- Full-time
- Sales
- Customer service
- IT
- Free parking
Quick apply
10d
Appointment Setter (B2B)
Surface Magic Repairs Ltd —Bolton
- £13 - £15 an hour
- Part-time
- CRM software
- Sales
- English
- Free parking
Quick apply
Information & Advice Adviser
Age Cymru West Glamorgan —Blackpool
- £26,974 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
3d
Site Performance Assessor
Recycling Lives Services —Preston
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Annual leave
Quick apply
7d
Sales Consultant
dnata —Preston
- Sales
- Computer literacy
- Microsoft Office
- Free parking
- Annual leave
14d
Freelance In-Person Event Specialist - St. Helens, UK
Visit.org —St Helens
- Temporary
- Customer service
- English
- Travel
Quick apply
Environmental Advisor
M Group —Preston
- Overtime
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Ventilation & Mould Surveyor
The Dwelling Doctors —Wigan
- £33,000 - £36,000 a year
- Full-time
- Customer service
- No experience needed
- Travel
- Free parking
Quick apply
3d
Radiology Booking Clerk/Receptionist
Blackpool Teaching Hospitals NHS Foundation Trust —Blackpool
- £25,272 a year
- Part-time
- Customer service
- IT
- Communication skills
10d
Fridge Installer
Coolkit Ltd —Blackburn
- Full-time
- In-person
- Free parking
- Profit sharing
Quick apply
Administration Assistant / Receptionist - Pre-Op
Lancashire Teaching Hospitals NHS Foundation Trust —Preston
- £25,272 a year
- Part-time
- Patient care
- Organisational skills
- IT
- Annual leave
1d

I want to receive the latest job alerts for customer experience specialist in kirkham, lan

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Neighbourhood Partnership Specialist

OnwardHomes
Preston

Apply Now

Job details

Permanent
£37,250 a year
6 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee discount

Qualifications

Driving Licence
Customer service
GCSE
Microsoft Office
IT

Full job description

About The Role

What you can expect from us

We offer a competitive salary of £37,250
32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks.
Salary Finance - access both short and long terms loans, plus provides access to a savings facility.
Opportunity to further increase annual leave with service or though the holiday purchase scheme.
Immediate entry to our Pension scheme (matched contributions up to 10%)
A great flexible working environment, with a range of family friendly policies
Simply Health cash plan with financial benefits and the option to extend to your family.
Cover includes dental, optical, physiotherapy, 24HR private GP access and much more.
Paid leave for absence including sickness, maternity, paternity, and adoption leave.
Access of up to £150 annually through the ‘Learning for life’ scheme
Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme.
Develop your career with support and access to training and qualifications.

About the Role

We are seeking a Neighbourhood Partnership Specialist to join our Neighbourhoods team in the Longridge area on a permanent basis. The purpose of the role is to deliver face to face customer services and housing support in our neighbourhoods, providing support to customers, delivering social impact and tenancy management services. Ensure high-quality customer service and collaborate well with colleagues and partners. Champion the Onward values to enable people and communities to be their best.

A valid full UK Driving License is required for this role.

Key Responsibilities

Social Impact

Identify and contribute to social impact opportunities within the Neighbourhood and across the region to deliver. Support the delivery of Neighbourhood Improvements and opportunities for customers. Develop strong connections with partners, organisations and community groups doing positive work in our communities.

Tenancy Management

Provide a comprehensive tenancy management service including letting our homes to minimise rent loss and to contribute to tenancy and neighbourhood sustainability and enforcement action where appropriate. Carry out estate inspections with partners and customers to identify improvements through the budget setting process and managing service charges effectively.

Tenancy Sustainment

Manage tenancies which may be at risk of failure by supporting the customers to be able to adhere to the term of the tenancy. Provide referrals to external and internal support pathways, work closely with statutory services and provide low level support by making use of Onward support offers.

Customer Service and Customer Voice

Focus on the delivery of high-quality customer service. Develop positive relationships with customers in line with the Onward + approach and listen, hear and act on the voice of customers.

Neighbourhood Plus

Collaborate effectively with colleagues from other teams and departments to help deliver neighbourhood initiatives linked to the Onward Difference.

Partnership Working

Contribute to excellent external partnership work to support effective service delivery. Be an ambassador for the organisation and an advocate for customers.

Professional Curiosity

Be professionally curious, including taking a proactive approach to safeguarding and vulnerabilities, making reasonable adjustments and effectively logging customer contact and contact details.

Skills and Experience

Knowledge and Awareness of related housing regulations/law.
Experience of delivering face to face customer service.
Experience of developing partnership working with support agencies, local authorities and community groups.
Engage and successfully work with complex and challenging caseloads/individuals.
Good understanding of the social, economic and political context in the neighbourhoods in which we operate.
Competent IT skills, including intermediate proficiency in Microsoft Office.
Ability to support external funding bids as and when required.
Experience of delivering on site projects and improvements.

Qualifications

Essential

Educated to a GCSE standard or equivalent qualifications/experience.

Desirable

Relevant professional qualification e.g - CIH

About Us

About Onward

Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region.

We believe that everyone deserves a place to call their own, which is why we’re committed to building 500 new homes each year. We do more than just provide a roof over our customers’ heads, we’re here to make a real difference.

In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.

We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below.

If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on [email protected] and a member of the HR Team will be in touch.

#INDHP
#LI-AM

Apply Now

Refine Your Search

customer experience specialist jobs in kirkham, lan

Neighbourhood Partnership Specialist

Reactive Specialist Cleaning Technician

Fulfilment Specialist (Customer Service)

Franchisee Support & Claims Manager

Business Performance Analyst

Contract Manager

Operations Leader

Administration Assistant

Housing Manager

Sales Coordinator

Appointment Setter (B2B)

Information & Advice Adviser

Site Performance Assessor

Sales Consultant

Freelance In-Person Event Specialist - St. Helens, UK

Environmental Advisor

Ventilation & Mould Surveyor

Radiology Booking Clerk/Receptionist

Fridge Installer

Administration Assistant / Receptionist - Pre-Op

I want to receive the latest job alerts for customer experience specialist in kirkham, lan

Related Searches

Explore jobs in more locations

About The Role

About Us

Jobseeker tools

Employer Tools

Browse

Stay Connected