Customer support coordinator Work, Jobs in Kirklees, Wyk (with Salaries)

Business Operations Coordinator (Customer Operations & Business Support)
Visual Systems Healthcare —Huddersfield
- £30,000 - £32,000 a year
- Full-time
- Customer service
- ERP systems
- Microsoft Office
- Free parking
- Sick pay
Quick apply
4d
Sales Support Coordinator
RB Global —Rotherham
- £28,000 a year
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee stock purchase plan
- Gym membership
Quick apply
Customer Support Coordinator
Places for People —Sheffield
- £25,441 a year
- IT
- Annual leave
- Employee discount
8d
Logistics Bookings Coordinator
HSL Chairs —Batley
- £12.71 an hour
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
5d
Senior Customer Operations Coordinator
The Family Health Group —Salford
- £27,420 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Client Services & Engagement Coordinator
MWQ —Manchester
- £12.71 an hour
- Part-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
Quick apply
8h
Sales Lead Co-ordinator
JLA —Sowerby Bridge
- £26,788 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Free parking
- Annual leave
Quick apply
6d
Receptionist & Office Coordinator
Activate Group Limited —Halifax
- Part-time
- Communication skills
Quick apply
8d
Customer Support Coordinator
Envirovent —Saltaire
- £25,000 - £26,000 a year
- Full-time
- Customer service
- Maintenance
- English
- Free parking
Quick apply
Customer Success Enterprise Coordinator
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Customer Experience Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Communication skills
- Time management
- Free parking
- Annual leave
Dental Receptionist/Patient Care Co-ordinator
Vitruvian Dental Studio —Barnsley
- From £12.50 an hour
- Part-time
- Customer service
- Administrative experience
- In-person
Quick apply
Sales & Office Coordinator
Flux Fire Protection Group Limited —Mirfield
- Part-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Sick pay
Quick apply
12d
Front Desk Receptionist / Patient Care Coordinator with Social Media Support
Glossop Physio —Glossop
- £25,000 - £28,000 a year
- Part-time
- Customer service
- Administrative experience
- Front desk
- Health & wellbeing programme
Quick apply
6d
Care Co ordinator/Admin
Voyage Care —Ardwick
- £27,651 a year
- Customer service
- Computer literacy
- Microsoft Office
- Employee discount
Service Coordinator
Johnson Controls —Manchester
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Freelance Business Growth & Community Coordinator
enHANce Coaching —Sheffield
- £15 - £20 an hour
- Part-time
- Hybrid work
- Social media management
- Business development
- Free parking
- Work from home
Quick apply
5d
Client Services Coordinator
AND Digital —Leeds
- Full-time
- Hybrid work
- AI
Quick apply
Restaurant Coordinator Maternity Cover
The Sheffield College —Sheffield
- £28,760 - £33,563 a year
- Part-time
- Classroom experience
- Restaurant
- Restaurant experience
- Free parking
- Annual leave
Sales & Event Coordinator
Stockport County Football Club —Stockport
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
6d

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Business Operations Coordinator (Customer Operations & Business Support)

Visual Systems Healthcare -
Huddersfield

Quick apply

Job details

Full-time
£30,000 - £32,000 a year
4 days ago

Benefits

Free parking
Casual dress
Sick pay
On-site parking

Qualifications

Sales support
Customer service
ERP systems
Microsoft Office
Xero
B2B
Organisational skills
Communication skills

Full job description

WE HAVE A VACANCY FOR A BUSINESS OPERATIONS COORDINATOR

We are looking for a highly organised, detail-focused and process-driven individual to take ownership of our day-to-day customer operations while supporting the wider operational needs of the business.

This is a key role within the company, responsible for ensuring customer enquiries, quotations, orders and communications are handled accurately, consistently and in line with defined processes. Alongside this, you will provide broader business support across administration, supplier liaison, procurement, reporting and continuous improvement activities.

You will play a central role in delivering a professional and reliable service to NHS and private healthcare customers, while helping to support the smooth and efficient running of the business.

GENERAL DESCRIPTION

Working as part of the operations function, you will manage the full customer workflow from initial enquiry through to order completion and issue resolution. Customer operations will form the core of the role, with additional responsibilities supporting the wider day-to-day running and development of the business.

This is a systems-led, process-driven position requiring strong attention to detail, consistency and the ability to manage multiple priorities accurately. You will work closely with the Directors and internal teams, including design, production and suppliers, ensuring information is accurately recorded and managed through company systems.

JOB ROLE

Customer Operations

Act as the first point of contact for inbound customer enquiries by email and telephone.
Log and maintain accurate customer, enquiry and order information within Capsule CRM.
Prepare accurate quotations using agreed pricing structures and company procedures.
Confirm customer requirements, specifications and delivery details.
Follow up quotations and maintain communication with customers throughout the sales process.
Coordinate bespoke design proofing with the internal design team and customers.
Process customer orders accurately using Xero and internal systems.
Monitor order progress and proactively update customers on timescales and delivery.
Handle customer queries, issues and complaints professionally, ensuring non-conformances are recorded and resolved.

Business Operations & Administration

Liaise with production, suppliers and logistics partners to support the smooth fulfilment of customer orders.
Support procurement and supplier administration activities as required.
Assist with credit control and the administration of outstanding quotations and orders.
Maintain accurate operational records and assist with internal reporting.
Conduct basic market and competitor research to support business development initiatives.
Help maintain and improve CRM data quality and internal processes.
Support customer visits, product demonstrations and other operational activities where appropriate.
Contribute ideas and feedback to improve efficiency, customer experience and business systems.

Process, Systems & Compliance

Follow all defined workflows and processes consistently.
Use CRM and internal systems as the single source of truth for customer and order information.
Adhere to agreed pricing, data protection, cybersecurity and company procedures.
Maintain accurate records to support reporting, audit and ISO compliance requirements.

KEY REQUIREMENTS

Strong attention to detail and the ability to follow processes accurately.
Highly organised with the ability to manage multiple tasks and priorities.
Confident using business systems and software (CRM, order processing, Microsoft Office, etc.).
Clear and professional written and verbal communication skills.
Reliable, consistent and disciplined approach to work.
Proactive attitude with a willingness to support a variety of business activities.

PREFERRED (BUT NOT ESSENTIAL)

Experience in a customer service, sales support, operations or office administration role.
Experience using CRM and/or ERP systems.
Experience in a B2B or healthcare-related environment.
Experience coordinating multiple stakeholders and priorities within a small business.

ADDITIONAL NOTES

Customer operations and order processing form the core focus of this role, with broader business support responsibilities making up the remainder.
This is a process-driven role focused on delivering an excellent customer experience through accuracy, consistency and strong organisational skills.
Full training will be provided on company systems, products and processes.
The role would suit someone who enjoys variety, takes ownership of their work and takes pride in doing things properly and continually improving how the business operates.

Pay: £30,000.00-£32,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in kirklees, wyk

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Customer Experience Coordinator

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Front Desk Receptionist / Patient Care Coordinator with Social Media Support

Care Co ordinator/Admin

Service Coordinator

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Restaurant Coordinator Maternity Cover

Sales & Event Coordinator

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