Head of customer service Work, Jobs in Knockin, Shr (with Salaries)

Admissions Officer for Domestic & International Admissions
Moreton Hall Education Ltd —Oswestry
- £28,000 - £32,000 a year
- Full-time
- In-person
- School
- Health & wellbeing programme
- Sick pay
Quick apply
8d
Service Delivery Manager
Specialist Network Operations —Oswestry
- £30,000 - £35,000 a year
- Full-time
- Analysis skills
- Presentation skills
- Computer networking
Quick apply
Head of Flooring Sales
Kronospan —Chirk
- Full-time
- Management
- Sales
- Business development
Quick apply
4d
Head of Defence Training Services (LR10)
AQUILA —Shrewsbury
- £80,000 - £90,000 a year
- Hybrid work
- Continuous improvement
- No degree
- Leadership
- Annual leave
- Employee assistance programme
Head of People Operations
The 3-18 Education Trust —Shrewsbury
- £52,413 - £54,495 a year
- English
- School
4d
Nail technician/ foot health/ beauty/ aesthetics
Home of Hair —Wrexham
- £150 - £250 a day
- Customer service
- English
- In-person
- Free parking
Quick apply
13d
SEO Senior Account Manager
Croud —Shrewsbury
- £37,720 - £42,720 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Life insurance
Quick apply
Centre Manager
Halfords —Shrewsbury
- £35,229 - £51,448 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Town Manager
Admiral Slots —Wrexham
- £31,603 a year
- 8 hour shift
- Customer service
Quick apply
8d
Customer Service Coordinator
Reconomy Connect —Telford
- Full-time
- Hybrid work
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
- Employee assistance programme
Customer Account Coordinator - Maternity Cover
Reconomy Connect —Telford
- Temporary
- Hybrid work
- Microsoft Office
- In-person
- Free parking
- Employee assistance programme
Contracts Manager (Repairs)
Connexus —Craven Arms
- £51,927.91 a year
- Full-time
- Hybrid work
- Management
- Maintenance
- Analysis skills
2d
HR Advisor
Mercury Hampton Ltd —Newtown
- £30,000 - £36,000 a year
- Management
- Human resources
- Organisational skills
- Work from home
Quick apply
Key Accounts Administrator
Commercial Vehicle Linings Ltd. —Craven Arms
- From £27,500 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
2d
Mice and Groups Manager
Mercure Telford Centre Hotel —Telford
- £35,000 a year
- Weekend availability
- Hospitality
- Sales
- Hotel
- Employee assistance programme
- Employee discount
Technical Manager
ABP UK —Shrewsbury
- Full-time
- Organisational skills
- Leadership
- Communication skills
Quick apply
5d
Recruitment & Payroll Administrator
Shropshire Council —Shrewsbury
- £26,824 - £28,142 a year
- Full-time
- Remote
- Microsoft Office
Contracts Manager
Connexus —Craven Arms
- £51,927.91 a year
- Full-time
- Hybrid work
- Customer service
- Contracts
- Communication skills
9d
Greenkeeper / Groundsman
Plassey Golf Club —Wrexham
- £29,000 a year
- Full-time
- Maintenance
- In-person
- Communication skills
Quick apply
Head Chef
The Bickerton poacher —Malpas
- £35,000 - £40,000 a year
- Full-time
- Hospitality
- Culinary experience
- Cooking
Quick apply

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Admissions Officer for Domestic & International Admissions

Moreton Hall Education Ltd
Oswestry

Quick apply

Job details

Permanent | Full-time
£28,000 - £32,000 a year
8 days ago

Benefits

Health & wellbeing programme
On-site gym
Discounted or free food
Canteen
Sick pay
On-site parking

Qualifications

Customer relationship management
MailChimp

Full job description

Please note that, in line with our commitment to Safer Recruitment, applications cannot be considered on the basis of a CV alone. A completed School Application Form is required for all applicants.

Application forms are available on our website (moretonhall.org/vacancies) – please email completed application forms along with a covering letter (2 pages maximum) to [email protected].

Interested candidates are invited to contact the Head of Admissions on 01691 773 671 to arrange an informal discussion prior to applying.

Moreton Hall is committed to safeguarding and promoting the welfare of children and young people and the successful applicant will be subject to an enhanced disclosure through the Disclosure and Barring Service.

Job Summary

As Admissions Officer, you will have shared responsibility for the smooth running of all elements of the pupil recruitment process from initial enquiry through to induction for Prep School through to Sixth Form. The role is crucial in delivering a professional Admissions journey for prospective students and parents, providing an excellent customer experience for both domestic and international applicants.

Responsibilities

Admissions Process and Administration:

Act as the primary point of contact for all domestic and international enquiries (Parents/agents) and supporting the Head of Admissions with external relations.
Support the end-to-end admissions process from initial enquiry to enrolment on the ISAMS system.
Oversee the online enquiry and registration system, including registration payments, ensuring it runs smoothly and efficiently.
Liaise with the fees department on collection of registration fees and deposits, fees paid in advance etc.
Check and process all required admissions paperwork, including passport copies, birth certificates, school reports, and reference checks.
Administer interview and testing set-up, including retrieval of CIA data.
Prepare and issue offer letters, new pupil packs, and joining information (e.g. permissions, health forms).

International Admissions, Agent Liaison and Compliance:

Working with the Head of Admissions to maintain regular communication with the overseas and UK agent network, processing applications and maintaining accurate agent activity records.
Working with the Head of Admissions to cultivate and maintain strong relations with new and existing agents.
Maintain a list of hot, cold, and warm agents, and record agent pipelines.
Prepare and process Confirmation of Acceptance for Studies (CAS) paperwork for the visa lawyer.
Prepare visa letters for short courses such as Summer School.
Check educational guardian paperwork as part of the pre-CAS set-up (a new regulatory component of the visa process).
Manage the International Agent Mailchimp content, prepping and sending mailings.
Support the Head of Admissions with visa matters and school policy updates for Admissions and Guardian policies.
Assist the Head of Admissions with UKVI student visa compliance, including CAS issuance and maintaining visa documentation records.

Assisting with Events and Trips (Domestic and International):

Coordinate and project manage the school’s familiarisation agent visits.
Coordinate arrangements for visits and tours by prospective parents and children, engaging with internal stakeholders to create an engaging experience.
Support domestic events, providing admin and logistical support (e.g. Open Day and Sixth Form Evening).
Prepare Marketing & Admissions collateral and gifts for overseas and UK visits.
Assist the Head of Admissions with the booking of agent meetings for attendees to ALPHE and BBSW events using their appointment systems.
Support the Head of Admissions and members of the Senior Leadership Team with domestic and international travel arrangements for attendance at education recruitment fairs.

Summer School:

Primary contract for all Summer School enquiries, supported by Director of Operations and Head of Admissions relating to complex queries and new relationships.
Provide support for families during their stay.

Reporting and Data Analysis:

Assist the Head of Admissions with the extraction of data for analysis using iSAMs Admission module and the preparation of reports for the Board Committees.

Skills, Personal Qualities & Experience

A working knowledge of the principles and practices of Customer Relationship Management
A good educational track record and evidence of career development
Track record of delivering excellent customer service
Willing to attend Open Days and other School events
Willing to work out of hours as and when school admissions functions occur
Understanding of and commitment to Equality principles

This role offers an enriching environment for individuals passionate about education, student engagement, and international collaboration. The successful candidate will play a vital part in shaping the future of our student community while gaining valuable experience within higher education administration.

The application deadline is 12 noon on Monday 27th July.

Pay: £28,000.00-£32,000.00 per year

Benefits:

Canteen
Discounted or free food
Health & wellbeing programme
On-site gym
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in knockin, shr

Admissions Officer for Domestic & International Admissions

Service Delivery Manager

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Head Chef

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