Technical specialist Work, Jobs in Ladybank, Fif (with Salaries)

Technical Engineer-2nd Line
Redsquid Communications —Glenrothes
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
Contract Administrator
Equans —Fife
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Employee assistance programme
6d
Utility Data & Invoice Validation Specialist
Here's The Plan Ltd. —Perth
- From £28,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- In-person
- Work from home
Quick apply
8d
Quantitative Geneticist - Aquaculture
Genus Plc —St. Andrews
- Full-time
- Hybrid work
- Doctoral degree
- Master's degree
- Travel
- Employee assistance programme
Conflicts Analyst
Burges Salmon —Edinburgh
- Hybrid work
- Analysis skills
- Mentoring
Divisional Assessor
Fife Council —Glenrothes
- £57,196.54 - £62,583.94 a year
- Full-time
- Hybrid work
- Travel
- Employee discount
12d
Building Management Systems (BMS) Technician
University of St Andrews —St. Andrews
- £32,080 - £37,694 a year
- Full-time
- Engineering
- HVAC
- In-person
- Work from home
- Gym membership
Quick apply
5d
OT Technical Systems Manager
SSE —Perth
- £51,600 - £77,400 a year
- Full-time
- Leadership
- Communication skills
- Employee discount
- Gym membership
11d
Asset Information & System Data Specialist
SSE —Perth
- £37,075 - £43,063 a year
- Analysis skills
- Data entry
- Communication skills
- Employee discount
- Gym membership
19h
Housing Technical Officer
Fife Council —Glenrothes
- £31,761.26 - £34,914.86 a year
- Full-time
- Travel
- Communication skills
- Employee discount
5d
Ferrari Vehicle Technician
Sytner —Edinburgh
- Customer service
- Employee discount
7d
SW Support Specialist
NCR Atleos —Dundee
- Hybrid work
- Computer Science
- Databases
- Bachelor's degree
Quick apply
Technician (Knitted & Stitched Textiles)
University of Dundee —Dundee
- £30,805 - £37,174 a year
- Communication skills
8d
Senior Technical Specialist
Leonardo UK Ltd —Edinburgh
- £75,000 - £97,515 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Flexible schedule
- Referral programme
Graduate Specialist Program – Supply Chain
Rexroth —Glenrothes
- Full-time
- Computer literacy
- Master's degree
- Analysis skills
- Employee discount
Quick apply
5d
Senior Delivery Manager
Waracle —Dundee
- Full-time
- Hybrid work
- Mentoring
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Assistant Ecologist
WSP —Edinburgh
- Communication skills
Technical Support Surveyor (Scottish Building Standards Hub)
Fife Council —Glenrothes
- £43,437.09 - £47,604.34 a year
- Full-time
- Research
- Travel
- Employee discount
Social Researcher
The Scottish Government —Edinburgh
- Full-time
- Hybrid work
- Research
- Presentation skills
Building Services Coordinator (Mechanical)
University of Dundee —Dundee
- £37,174 - £45,413 a year
- Weekend availability
- Engineering
- University
- HVAC
6d

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Technical Engineer-2nd Line

Redsquid Communications -
Glenrothes

Quick apply

Job details

Full-time

Qualifications

Technical troubleshooting
Azure
Microsoft Exchange
Microsoft Office Suite
Microsoft Office
SharePoint
Customer support
Customer interaction
Fault diagnosis and repair
Communication skills
Microsoft Azure
Active Directory
Remote diagnostics
Intune
Help desk

Full job description

At Redsquid, we believe that the people who are brave enough to challenge the status quo and think they can change the world, are the ones that do… if you’re one of those people, keep reading!

We’re all about making a difference to our customers with the use of technology. We’re an innovative provider of IoT, voice & data, cyber, IT, cloud and technology services – our mission is to make our customers more productive, efficient and leaner, with scalable solutions that position them for success.

We work with passion, innovation and integrity, as a team. These are the cornerstones of our approach and our culture – we’re purpose led, and we recruit exceptional people who share our values.

The role will cover responsibility for a variety of IT issues for users, some of which will be straightforward, with some requiring investigation and problem solving.

On a day-to day basis, you'll be:

Diagnosing and resolving a wide range of IT issues for customers remotely.
Building, installing, configuring & troubleshooting hardware and software solutions.
Acting as the escalation point for our 1st line engineers.
Keeping all backend systems up to date.
Ensuring that customer information and documentation on our systems is accurate.
Providing proactive advice on best practice and approaches for our customers.
Supporting on project delivery work as needed.
Consistently developing your skills and knowledge.
Sharing specialist skills and ways of working across the team.
Achieving response and fix times within our SLAs.
Occasionally visiting customer sites on an ad-hoc basis as required, for installs or onsite work.

What you'll be aiming for:

Consistently positive customer feedback.
First time fix for issues whenever possible.
Response times always within SLAs.
Fix times within SLAs consistently.
Strong customer relationships.

Experience & skills:

At least 2 years in a full 2nd Line technical support engineer position, with 5 years+ experience in a technical support role overall.
In-depth understanding of how to deliver outsourced IT support services to remote users in a variety of businesses.
Experience with M365 platform – essential.
Strong working knowledge of Microsoft Office products – essential.

Other skills, knowledge & experience:

Office 365 – Exchange, SharePoint, Intune – Setup and Deployment
Azure – VM Setup, AVD Settings
Server Management
Active Directory
Hyper-V Replication
ADConnect Services

Who you are:

You are an experienced engineer who is customer-focused, motivated, trustworthy, with strong communication skills (both verbal and written).

You are able to work accurately and quickly, as the pace is fast here, with a high level of technical expertise. You will always respond proactively to customers, always look for solutions to problems, and have the ability to manage multiple tasks at once.

Quick apply

Refine Your Search

technical specialist jobs in ladybank, fif

Technical Engineer-2nd Line

Contract Administrator

Utility Data & Invoice Validation Specialist

Quantitative Geneticist - Aquaculture

Conflicts Analyst

Divisional Assessor

Building Management Systems (BMS) Technician

OT Technical Systems Manager

Asset Information & System Data Specialist

Housing Technical Officer

Ferrari Vehicle Technician

SW Support Specialist

Technician (Knitted & Stitched Textiles)

Senior Technical Specialist

Graduate Specialist Program – Supply Chain

Senior Delivery Manager

Assistant Ecologist

Technical Support Surveyor (Scottish Building Standards Hub)

Social Researcher

Building Services Coordinator (Mechanical)

I want to receive the latest job alerts for technical specialist in ladybank, fif

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