Resident advisor Work, Jobs in Lambeth, Gtl (with Salaries)

Customer Service Advisor
City of Westminster Council —Westminster
- £34,359 - £38,637 a year
- Temporary
- Customer service
Assistant Accommodation Advisor
University College London —London
- £28,258 - £29,412 a year
- Full-time
- Hospitality
- Administrative experience
- University
- Annual leave
- Employee assistance programme
4d
Accommodation Advisor
University College London —London
- £31,904 - £35,575 a year
- Full-time
- Hospitality
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
9d
Assistant Accommodation Advisor (12-months Fixed Term Contract)
University College London —London
- £28,258 - £29,412 a year
- Weekend availability
- Hospitality
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
14d
Governor Development Advisor
Southwark Council —London
- Part-time
Employee Relations Specialist
Southern Housing —Farringdon
- £43,000 a year
- Full-time
- In-person
- Annual leave
9d
Safeguarding Advisor – City and Hackney Safeguarding Partnership
Hackney Borough Council —Hackney
- £52,269 - £54,360 a year
- Full-time
- IT
- Teaching
9d
Resident Experience Advisor - Part Time, Fixed Term Contract
iQ Student Accomodation —London
- £11,620 - £29,050 a year
- Part-time
- Customer service
- Hotel
- Annual leave
8d
Compliance Officer
Haringey Council —London
- £40,182 - £42,060 a year
- CRM software
- Microsoft Office
- Administrative experience
5d
Visitor Experience Event Lead
Somerset House Trust —London
- £225 a day
- Management
- Customer service
- Microsoft Office
- Employee assistance programme
8d
Coop Homes Customer & Repairs Advisor
RHP —Teddington
- £31,518 a year
5d
Health and Wellbeing Bus Champion
Lambeth Council —London
- £42,912 - £44,235 a year
- Part-time
12d
HR Advisor - Streetscene
Barnet Council —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Oracle
- Annual leave
- Flexitime
5d
Resident Advisor - Venti House
Venti House —Stratford
- £27,500 a year
- Full-time
- Organisational skills
- Time management
- Life insurance
Quick apply
Independent Domestic Violence Advisor (IDVA)
Sefton Council —London
- £32,597 - £36,363 a year
- Full-time
Housing Health and Safety Advisor
Lewisham Council —London
- £45,852 - £47,925 a year
- Full-time
- Communication skills
- Employee discount
8d
Housing and Support Officer
YMCA St Pauls Group —Surbiton
- £30,112.72 a year
- Customer service
Personal Advisor
Sefton Council —London
- £32,597 - £36,363 a year
- Full-time
8d
Housing Assistant
The Guinness Partnership —London
- £33,897 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
5d
Cleaning Operative
Lewisham Council —London
- £30,225 - £30,654 a year
- Part-time
- Travel
- Employee discount
22h

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Customer Service Advisor

City of Westminster Council -
Westminster

Apply Now

Job details

Temporary
£34,359 - £38,637 a year

Qualifications

Customer service

Full job description

About Us:

THE EXTRAORDINARY STORY OF LISA’S DRIVE

Housing & Commercial Partnerships in Westminster City Council is a world of extraordinary stories. Where reactive and passionate people are dedicated to enhancing services and creating real connections.

Take Lisa for example. The impact she’s had at her contact centre is remarkable. During Covid-19, Lisa focussed on increasing the coaching and support her staff received. This led to an interaction with a grieving resident who had lost his wife. Lisa’s training allowed the Customer Service Advisor to help the resident by opening up about their own experience. The conversation was so impactful that the resident even sent flowers to say thank you. It’s no surprise that Lisa runs a multi award-winning contact centre that’s now recognised across Europe.

The Role:

As a Contact Centre Advisor, you can make your own powerful contribution. When someone gets in touch with our Housing contact centre, you’ll be the friendly person they’re glad to chat with. You’ll be the one who listens carefully to their questions and provides the answers they need. If they’re confused, you’ll provide clarity. If they’re frustrated, you’ll focus on solving their problem. Put simply: whatever kind of day they’re having when they make contact, you’ll help to make it a better one.

Ours is a modern contact centre, so you’ll manage all kinds of contact – from phone to face-to-face, from email to social media and web chat. You’ll bring the same high standards of professionalism, empathy and courtesy to all channels and every interaction. Because you’re here for customers, whether they need to make a complaint, learn something, or connect with a service. Making the most of every opportunity to develop your knowledge and skills, you’ll do your best to be the one who resolves every enquiry first time.

If you have ideas about how we can improve our processes and respond better to the changing needs of our organisation and communities, you’ll find we’re more than willing to listen to you. What’s more, we’ll help you develop and grow as part of a dynamic team where ambition, diversity and creativity are celebrated.

Please refer to the Job Description for more information.

About You:

Experience of working in a housing management or public sector environment would definitely be a bonus. We’d certainly prefer you to demonstrate experience of delivering excellent customer service in a fast paced environment. The ability to deal patiently and calmly with challenging customers and resolve their concerns will be a real advantage.

As our contact centre is a target-driven environment, we’ll expect you to be able to prioritise your own workload productively. Good keyboard skills will equip you to keep clear and accurate records of conversations and outcomes, so we can help customers even better in the future.

Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties

As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.

Apply Now

Refine Your Search

resident advisor jobs in lambeth, gtl

Customer Service Advisor

Assistant Accommodation Advisor

Accommodation Advisor

Assistant Accommodation Advisor (12-months Fixed Term Contract)

Governor Development Advisor

Employee Relations Specialist

Safeguarding Advisor – City and Hackney Safeguarding Partnership

Resident Experience Advisor - Part Time, Fixed Term Contract

Compliance Officer

Visitor Experience Event Lead

Coop Homes Customer & Repairs Advisor

Health and Wellbeing Bus Champion

HR Advisor - Streetscene

Resident Advisor - Venti House

Independent Domestic Violence Advisor (IDVA)

Housing Health and Safety Advisor

Housing and Support Officer

Personal Advisor

Housing Assistant

Cleaning Operative

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