Customer experience specialist Work, Jobs in Lancaster, Lan (with Salaries)

Order Processing Specialist
Optimum RX Lens Specialists —Morecambe
- £28,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
Partner Rates Specialist
SilverDoor Ltd —Lancaster
- £27,000 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
Quick apply
1d
Business Systems Specialist
Strongdor Ltd —Morecambe
- £35,000 - £45,000 a year
- Full-time
- SharePoint
- IT
- Annual leave
- Employee assistance programme
5d
IPS Employment Specialist
The Better Health Generation —Lancaster
- £33,000 a year
- Weekend availability
- Hybrid work
- Management
- Driving
- Travel
- Health & wellbeing programme
- Work from home
Quick apply
8d
Customer Service Advisor
Ascentis —Lancaster
- From £23,133 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- English
- Free parking
- Annual leave
2d
Finance and Business Performance Analyst
Optimum RX Lens Specialists —Morecambe
- £35,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Data analysis skills
- Free parking
Quick apply
13d
Customer Escalations Officer
Perch Group —Blackpool
- From £27,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Work from home
- Referral programme
Quick apply
14d
Client Relationship Executive (Fixed-term 12 months)
Ascentis —Lancaster
- £29,930 a year
- Full-time
- Sales
- English
- Travel
- Free parking
- Annual leave
Specialist Hotel Reservations (Temporary)
Hilton Grand Vacations —Lancaster
- Full-time
- Hybrid work
- Hotel
- Communication skills
- School
- Free parking
- Employee assistance programme
Customer Support & IT Advisor
James Hall & Co Ltd —Preston
- Weekend availability
- Software troubleshooting
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
Commercial Executive
Ascentis —Lancaster
- From £25,010 a year
- Full-time
- Hybrid work
- Customer service
- English
- IT
- Free parking
- Annual leave
9d
Highways Engagement Officer - WMF3059e
Westmorland & Furness Council —Kendal
- £34,434 - £35,412 a year
- Full-time
- Customer service
- Annual leave
- Employee discount
6d
Sales Support Specialist
PV DOBSON LTD —Levens
- £25,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Driving
- Employee discount
- Referral programme
Quick apply
Business Development Manager
Ascentis —Lancaster
- From £36,849 a year
- Full-time
- Hybrid work
- Sales
- English
- Analysis skills
- Free parking
- Annual leave
Administrator B2 - Administration Officer
Blackpool Teaching Hospitals NHS Foundation Trust —Blackpool
- £25,272 a year
- Full-time
- Customer service
- Communication skills
7d
Customer Assistant
Lidl —Kendal
- £13.45 - £15.95 an hour
- Full-time
- Bakery
- Leadership
- Store discount
- Employee discount
8d
Indirect Sourcing and Procurement Specialist
JamesFisher —Barrow-In-Furness
- Remote
- ERP systems
- Contracts
- IT
Learning & Development Manager
Booths —Preston
- Full-time
- Leadership
8d
GENERAL ASSISTANT
GLL —Ulverston
- £13.45 an hour
- Part-time
- Customer service
- First Aid Certification
- Employee discount
Field Clinical Specialist, CRM (North West England)
Boston Scientific —Blackpool
- Travel
- Communication skills

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customer experience specialist jobs near lancaster, lan

Order Processing Specialist

Optimum RX Lens Specialists -
Morecambe

Quick apply

Job details

Part-time | Full-time
£28,000 a year

Benefits

Free parking
Cycle to work scheme
Discounted or free food
Canteen
Employee discount
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Data entry
Computer skills

Full job description

Job Description:

Job Title: Order Processing Specialist

Pay: £28,000 per annum pro rata

Department: Operations

Reports to: Operations Manager

Hours of work: 4 and 5 days per week available (30 and 37.5 hours). When applying, please specify what your chosen preference would be.

About the Role

We are looking for an Order Processing Specialist to join our Operations team. This is an administrative role where you’ll be responsible for ensuring the accurate, timely and consistent handling of spectacle lens orders from receipt through to release into production. This role is operational and admin focused, and you will work mainly with internal systems, and our teams to keep jobs moving efficiently through the lab. Any external contact with our customers is limited to clarifying order information necessary to process work.

About Us

Optimum RX Lens Specialists is one of the fastest-growing, employee-owned companies in the UK optical industry. We proudly manufacture high-quality spectacle lenses and partner with opticians nationwide to deliver exceptional products and outstanding service.

What You’ll Be Doing

Receive customer orders from email, online systems, or colleagues
Check order details, pricing and delivery information for completeness and consistency.
Process orders, ensuring keen attention to detail regarding identify missing or conflicting information and taking appropriate action.
Learn how to check basic lens measurements (full training provided)
Enter orders, clarifications and changes into our system accurately and efficiently
Use Microsoft Outlook, Excel, and Word for tracking orders, reporting, and internal communication
Help prioritise urgent jobs when needed
Work with other teams (production, quality, dispatch) to keep operations running smoothly
Communicate in a clear, factual and concise way focused on obtaining the data required to process the job.
Follow company processes and guidelines, such as SOPs, Work Instructions and authorisation limits related to order handling
Handle patient and practice information in line with data protection and confidentiality expectations.

What We’re Looking For

Essential:

Some experience in admin, data entry, or a similar role (e.g. warehouse office, logistics, customer service)
Strong computer skills (Outlook, Excel, Word)
High level of attention to detail and accuracy with both numeric and text data
Ability to understand and apply basic lens calculation principles or willingness to learn
Good organisation and time management, as well as a structured, methodical approach to work.
Comfortable working with defined processes, targets and deadlines

Desirable (but not required):

Experience using order systems
Background in optical, medical, or manufacturing environments

Why Join Us?

· Be part of a passionate, supportive, and employee-owned team, where every voice matters

· Work in a fast-growing, innovative company at the forefront of the optical industry

· Benefit from career progression opportunities, training, recognition, and a culture that rewards initiative and excellence.

· If you’re enthusiastic and love delivering excellence while learning, growing, and going the extra mile, we’d love to hear from you!

Pay: £28,000.00 per year

Benefits:

Canteen
Cycle to work scheme
Discounted or free food
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer experience specialist jobs in lancaster, lan

Order Processing Specialist

Partner Rates Specialist

Business Systems Specialist

IPS Employment Specialist

Customer Service Advisor

Finance and Business Performance Analyst

Customer Escalations Officer

Client Relationship Executive (Fixed-term 12 months)

Specialist Hotel Reservations (Temporary)

Customer Support & IT Advisor

Commercial Executive

Highways Engagement Officer - WMF3059e

Sales Support Specialist

Business Development Manager

Administrator B2 - Administration Officer

Customer Assistant

Indirect Sourcing and Procurement Specialist

Learning & Development Manager

GENERAL ASSISTANT

Field Clinical Specialist, CRM (North West England)

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