Front of house manager Work, Jobs in Lancaster, Lan (with Salaries)

Guest Service Manager
Holiday Inn Lancaster —Lancaster
- £13.33 an hour
- Weekend availability
- Hotel
- Guest services
- Leadership
- Free parking
- Employee discount
Quick apply
13d
Assistant Manager
Hollywoodbowlgroup —Preston
- Up to £30,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Employee discount
Conference & Events Manager
Hospitality: Mill Farm Sports Village, Dixon Grange, Sedgewick Scott —Preston
- Hospitality
- Hotel
- Organisational skills
Cafe / Bar Manager x2
Lancaster University —Lancaster
- £26,707 - £30,378 a year
- Bar
- University
- Café
7d
Front Office Manager
Delta Hotels by Marriott Preston —Preston
- Up to £36,000 a year
- Weekend availability
- Bar
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
5d
Assistant General Manager
The Rum Fox —Clitheroe
- £35,000 - £40,000 a year
- Weekend availability
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick apply
12d
Assistant Manager
The Hunters at Walton Park —Preston
- Up to £33,695 a year
- Weekend availability
- Bar
- Food service
- In-person
- Employee discount
Quick apply
Restaurant Manager
Fenwick Arms - UNDER NEW MANAGEMENT —Lancaster
- £28,000 - £33,000 a year
- Full-time
- Hospitality
- Restaurant management
- In-person
- Free parking
- Employee discount
Quick apply
1d
Guest Service Manager
Langdale Chase —Windermere
- Full-time
- Hotel
- Computer skills
- Guest services
- Annual leave
- Employee assistance programme
Quick apply
Head Chef
Gallico Lounge —Lancaster
- £37,000 - £44,500 a year
- Overtime
- Hospitality
- Bar
- Casual dining restaurant
- Employee discount
Quick apply
18h
Bar Manager
Langdale Chase —Windermere
- Full-time
- Bar
- Hotel
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Bradleys Bar Manager
Hospitality: Mill Farm Sports Village, Dixon Grange, Sedgewick Scott —Preston
- £33,000 - £40,000 a year
- Full-time
- Bar
Head Chef
Paulo Giannis Lancaster —Lancaster
- £42,000 a year
- Full-time
- Serving
- Hospitality
- Culinary experience
Quick apply
Head Chef
The Cornerhouse, Lancaster —Lancaster
- £42,000 a year
- Full-time
- Hospitality
- Culinary experience
- Restaurant management
Quick apply
Chef Manager
BaxterStorey UK —Newby Bridge
- £38,000 a year
- Full-time
- Hospitality
- Culinary experience
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Bar Manager
The Tipsy Turtle —Preston
- £14 an hour
- Part-time
- Hospitality
- Bar
- Customer service
Quick apply
Kitchen Manager
The Little Blackpool Leisure Company LTD —Blackpool
- £26,000 - £28,000 a year
- Full-time
- Cooking
- In-person
- Leadership
- Employee discount
Quick apply
4d
Head Chef
Cortillo Lounge —Kendal
- £37,000 - £44,500 a year
- Overtime
- Hospitality
- Bar
- Casual dining restaurant
- Employee discount
Quick apply
9d
Bar Shift Leader
Haven —Fleetwood
- Up to £13.71 an hour
- Part-time
- Hospitality
- Bar
- Leadership
- Employee discount
Quick apply
6d
Bar & Restaurant Manager
Nineteen Kitchen And Bar Poulton —Poulton le Fylde
- £13.00 - £15.50 an hour
- Weekend availability
- Bar
- Sales
- Restaurant management
- Annual leave
- Employee discount
Quick apply
2d

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Guest Service Manager

Holiday Inn Lancaster -
Lancaster

Quick apply

Job details

Full-time
£13.33 an hour
13 days ago

Benefits

Free parking
Employee discount

Qualifications

Guest services
Leadership
Communication skills

Full job description

Job Ref: KGH11912

Branch: Holiday Inn Lancaster

Location: Holiday Inn Lancaster , Lancaster

Salary/Benefits: £13.33 per hour plus benefits and monthly service charge

Contract type: Permanent

Hours: Full Time

Shift pattern: Variable includes evenings, weekends and holidays

Hours per week: 40

Posted date: 26/06/2026

Closing date: 24/07/2026

As Guest Service Manager, you’ll inspire a multiskilled team delivering across all guest-facing areas. While your background may be focused towards Front Office, FB or Meetings Events, your leadership will shape the whole Guest Service function, and you will receive full training to lead confidently across all front facing areas, giving you the experience you need to take the next step towards an Operations or Hotel Manager role.

This role reports directly to the Hotel Manager.

What you’ll do

Lead, coach, and inspire a multiskilled Guest Service team across Front Office, Food Beverage, and Meetings Events.
Drive service excellence across every guest interaction, from check in to dining
Handle guest feedback and resolve issues quickly, turning challenges into positive outcomes.
Ensure compliance with safety, security, and operational standards across the hotel.
Monitor performance against KPIs, driving sales opportunities while effectively managing costs and resources.
Take accountability for a guest service function and KPIs, as set out by the Hotel Manager
Partner with other hotel departments to keep operations running smoothly and deliver seamless guest experiences.

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at [email protected].

What we’re looking for

Experience in a senior guest service role (eg. Front Office Manager/Supervisor, FB Manager/Supervisor, ME Manager/Supervisor, or Duty Manager).
Strong understanding of hotel guest service KPIs including guest satisfaction, loyalty recognition, lead generation, beverage GP and problem handling
Strong leadership and communication skills. You inspire and motivate, but aren’t afraid of tough conversations when needed.
Keen to grow beyond your current area of expertise and develop skills across all areas of hotel operations.

Whats in it for you

Our rewards package includes:

Career development through fully funded apprenticeships and our internal development programme.
Discounts on hotel stays and a variety of major retailers, restaurants and days out.
Free use of our gyms, pools, and leisure facilities.
24/7 access to wellbeing, financial, and legal support.

Next steps

If you’re shortlisted, we’ll give you a quick call to learn more about you and answer your questions. Candidates who progress will then be invited to meet the Hotel Manager for an in-person interview.

We review applications as they come in, so apply early to avoid missing out. We may close the role once we’ve found the right person.

At Kew Green Hotels, we’re committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at [email protected] - we’re here to support you.

Who are Kew Green Hotels?

Kew Green Hotels is one of the UK’s leading hotel management companies, operating a diverse portfolio of global brands. We’re a people-driven business that’s passionate about performance, guest experience, and creating hotels and teams that make us proud.

Learn more about who we are and what drives us at www.kewgreenhotels.com.

A modern Lancaster hotel just off the M6 motorway, with free parking, free WiFi and an indoor pool. Whether you are looking for a place to meet up with friends or work colleagues, the Open Lobby at Holiday Inn Lancaster hotel has all that you need! Open all day, the bar is perfect for informal meetings or for catching up with friends. Sky Sports is shown on the widescreen TV so you can watch live events or catch up on the day’s action. At the Holiday Inn Lancaster, you can also host meetings for up to 100 people in seven flexible conference rooms with AV equipment and free WiFi.

Quick apply

Refine Your Search

front of house manager jobs in lancaster, lan

Guest Service Manager

Assistant Manager

Conference & Events Manager

Cafe / Bar Manager x2

Front Office Manager

Assistant General Manager

Assistant Manager

Restaurant Manager

Guest Service Manager

Head Chef

Bar Manager

Bradleys Bar Manager

Head Chef

Head Chef

Chef Manager

Bar Manager

Kitchen Manager

Head Chef

Bar Shift Leader

Bar & Restaurant Manager

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