It systems & support specialist Work, Jobs in Lancaster (with Salaries)

Service Desk Analyst
Lancaster University —Lancaster
- £26,707 - £30,378 a year
- Full-time
- Remote
2d
IT Systems & Support Specialist
Axiom Technologies —Ulverston
- Full-time
- Customer service
- Communication skills
Azure Infrastructure Engineer
Audiebant Ltd —Preston
- £47,500 - £55,000 a year
- Full-time
- Azure
- In-person
- Communication skills
- Free parking
Quick apply
2d
Imaging Clinical Support Worker- RLI
University Hospitals of Morecambe Bay NHS Foundation Trust —Lancaster
- £25,760 - £27,476 a year
- Full-time
- Patient care
- IT
- Communication skills
6h
Database Specialist
Sustainable Energy First —Fulwood
- £25,353 a year
- Full-time
- Hybrid work
- Computer literacy
- Continuous improvement
- Data entry
Quick apply
13h
Transport Contract Manager
Lancashire County Council —Morecambe
- £32,061 - £36,363 a year
- Full-time
- Microsoft Word
- Team management
- Recruiting
- Annual leave
- Employee discount
2d
Premises Lead
Salutem Care & Education —Lancaster
- £27,300 - £30,300 a year
- Overtime
- Analysis skills
- Presentation skills
- Team management
Prison Offender Manager
Ministry of Justice —Lancaster
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
13d
Compliance Administrator
UPS —Preston
- £14.02 an hour
- Part-time
- Microsoft Excel
- Continuous improvement
- Organisational skills
2d
Warranty Administrator
Kentdale Jaguar Land Rover —Kendal
- From £27,726.40 a year
- Full-time
- Databases
- Travel
- Organisational skills
- Free parking
- Employee discount
Quick apply
1d
Indirect Sourcing and Procurement Specialist
JamesFisher —Barrow-In-Furness
- Remote
- Analytics
Bridge Inspector
i-Jobs —Preston
- £16.90 an hour
- Temporary
- Civil engineering
- Computer literacy
- First Aid Certification
Quick apply
1d
Project Coordinator
PEP Enterprise CIC —Blackburn
- Hybrid work
- Organisational skills
- Leadership
- Time management
Quick apply
1d
Contract Manager
The James Mercer Group Ltd —Preston
- £52,000 - £56,000 a year
- Full-time
- Customer service
- Maintenance
- Organisational skills
- Free parking
- Sick pay
Quick apply
Infrastructure Engineer
FluidOne —Chorley
- Full-time
- Customer service
- Travel
- Training & development
- Employee assistance programme
Administrative Assistant
BBE Partnership —Blackpool
- £25,000 - £27,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
3d
Sales Specialist - Motorhomes
E S Hartley Ltd —Kendal
- £45,000 - £60,000 a year
- Weekend availability
- Sales
- Customer service
- Computer literacy
- Employee discount
Quick apply
Radiographer
Jaaam Radiology Services Ltd Trading as Elixier Diagnostics —Preston
- From £16.45 an hour
- Part-time
- BLS Certification
- Bachelor's degree
- Quality control
- Flexible schedule
Quick apply
Business Development Manager
Ascentis —Lancaster
- From £36,849 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Business development
- Free parking
- Annual leave
Technical Trainer - Arboriculture
Great Oaks Tree Services —Preston
- Up to £40,251.03 a year
- Full-time
- Continuous improvement
- Travel
- In-person
Quick apply
5d

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it systems & support specialist jobs near lancaster

Service Desk Analyst

Lancaster University -
Lancaster

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Job details

Full-time | Fixed term contract
£26,707 - £30,378 a year
2 days ago

Qualifications

Live chat
Technical troubleshooting
Inbound customer enquiry call handling
Incident management
Incident queue management
Computer hardware
Post-secondary education experience
Customer interaction
Help desk

Full job description

Lancaster University is an established thriving UK university with a world-class reputation for excellence in research, teaching and engagement. Lancaster is consistently ranked in the top universities in all three major UK league tables and continues to build a growing reputation both nationally and internationally. Our Lancaster University values believe in respecting each other by being open and fair and promoting diversity, we build strong communities by working effectively together in a supportive way and we create positive change by being ambitious in our learning, expertise and action.

Join our dynamic frontline IT support team as a Service Desk Analyst, providing exceptional support to students and staff. You’ll be the first point of contact for technical queries, delivering solutions via phone, chat, face-to-face interactions, and our help centre system. This is a full time, fixed term role for 6 months, with some flexibility to work some of your time remotely, but it is primarily a campus-based role.

Responsibilities include troubleshooting IT incidents, managing service requests, and ensuring continuous service improvement with a strong focus on customer service excellence. You will work with a diverse range of customers, technologies and devices, with responsibility for triaging incoming inquiries and work to provide a first-time fix for straightforward incidents and requests, while referring more complex issues to other support teams across the IT Service.

Required experience, skills & abilities:
In depth experience of working with Microsoft applications as well as PC and Mac hardware and software. (Essential)
Experience of providing excellent customer service whilst working in a customer service environment. (Essential)
Logical and systematic problem solving skills. (Essential)
Ability to communicate effectively and appropriately with people at all levels of seniority and technical ability. (Essential)
Ability to work in a team towards clearly defined aims and objectives. (Essential)
Ability to plan ahead, manage tasks, prioritise workloads and meet competing deadlines. (Essential)
Experience of ISS Service Desk systems & processes (Desirable)
Experience of working in an IT or AV service environment. (Desirable)
Experience of working within an academic environment. (Desirable)
Microsoft Office Specialist certification. (Desirable)

For Internal University staff a secondment opportunity maybe considered for this role. Please ensure you have agreement from your current line manager before you apply for the opportunity.

If interested, apply now and submit your CV alongside a coversheet, up to a maximum of three A4 pages.

The University strives to be diverse and inclusive, a place where we can all be ourselves. We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff.

Apply Now

Refine Your Search

it systems & support specialist jobs in lancaster

Service Desk Analyst

IT Systems & Support Specialist

Azure Infrastructure Engineer

Imaging Clinical Support Worker- RLI

Database Specialist

Transport Contract Manager

Premises Lead

Prison Offender Manager

Compliance Administrator

Warranty Administrator

Indirect Sourcing and Procurement Specialist

Bridge Inspector

Project Coordinator

Contract Manager

Infrastructure Engineer

Administrative Assistant

Sales Specialist - Motorhomes

Radiographer

Business Development Manager

Technical Trainer - Arboriculture

I want to receive the latest job alerts for it systems & support specialist in lancaster

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