Business support Work, Jobs in Lanchester, Dur (with Salaries)

Travel Consultant - Bishop Auckland Railway Station
Holdham Group —Bishop Auckland
- £228.78 a week
- Part-time
- Customer service
- Cleaning
- In-person
Quick apply
4d
VacancyTitle: Customer Team Manager - Billing Call Centre
Northumbrian Water/Essex & Suffolk Water —Durham
- £35,615 - £41,900 a year
- Full-time
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
6d
Customer Service Advisor
Northern Gas and Power —Gateshead
- £26,227.50 a year
- Full-time
- In-person
Quick apply
Business Services Co-ordination and Improvement Officer
Durham County Council —Durham
- £28,142 - £31,022 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Continuous improvement
- Annual leave
Marketing Admin Assistant
Handbag Clinic Ltd —Newcastle upon Tyne
- Full-time
- Social media management
- In-person
- Employee discount
- Flexible schedule
Quick apply
4d
Customer Experience Advisor
FlooringSuperstore.com —Bishop Auckland
- £13 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Free parking
- Store discount
Quick apply
11d
Business Support Adviser
UMi Commercial Ltd (Trading as UMi) —Durham
- £27,000 a year
- Temporary
- Hybrid work
- Customer service
- Accounting
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Team Member
Lane7 - Newcastle —Newcastle upon Tyne
- £11.21 - £12.71 an hour
- Part-time
- English
Quick apply
3h
Interested in Waterstons? We'd love to hear from you.
Waterstons —Durham
- Hybrid work
- Employee assistance programme
- Sick pay
Customer Support Advisor (Fixed-Term Contract)
One Utility Bill —Newcastle upon Tyne
- £27,976 a year
- Full-time
Quick apply
10d
Warehouse Team Manager - Days
Bidfood —Chester-le-Street
- Employee discount
Quick apply
12d
Assistant Student Support Officer (Flexible Deployment)
Durham University —Durham
- £21,855.20 - £30,378.00 a year
- Part-time
- Writing skills
- University
- Computer skills
- Annual leave
- Employee assistance programme
5d
VacancyTitle: Asset Systems Team Leader
Northumbrian Water/Essex & Suffolk Water —Durham
- £53,125 - £62,200 a year
- Full-time
- Hybrid work
- Team management
- Communication skills
- Annual leave
- Employee assistance programme
6d
Customer Service & Office Administrator – Windows & Doors
Ramage Windows —Newcastle upon Tyne
- £25,420 - £35,000 a year
- Full-time
- Customer service
- Computer literacy
- Data entry
Quick apply
11d
Urban Outfitters Receiver - Newcastle, UK
Urban Outfitters —Newcastle upon Tyne
- Part-time
- Customer service
- Merchandising
- Training & development
- Annual leave
- Employee assistance programme
3d
Payroll Assistant
Lane7 - Head Office Support —Durham
- £27,000 - £32,000 a year
- Full-time
- Hybrid work
- Organisational skills
- In-person
- Communication skills
- Referral programme
Quick apply
Metering Service Delivery Manager
Wave Utilities —Durham
- From £50,182 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Team management
- Free parking
- Employee assistance programme
Quick apply
9d
Senior Logistics Coordinator
OpenWorks Engineering —Prudhoe
- Full-time
Quick apply
Customer Success Manager
Finnmark Limited —Spennymoor
- From £35,000 a year
- Full-time
- CRM software
- Presentation skills
- Continuous improvement
- Free parking
- Annual leave
Quick apply
4d
Facilities Coordinator
ISS Facility Services —Durham
- Customer service
- Organisational skills
- Communication skills
Quick apply
12d

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Travel Consultant - Bishop Auckland Railway Station

Holdham Group
Bishop Auckland

Quick apply

Job details

Permanent | Part-time
£228.78 a week
4 days ago

Qualifications

Travel arrangements
Closing procedures
Premises locking and securing procedures
Customer service
Ticket sales
GCSE
Lock and unlock routines
Cleaning
Customer interaction
Retail experience
Cash handling
Communication skills
Hotel experience

Full job description

Working pattern

The initial fixed working pattern is:

Wednesday: 9:20am–4:20pm
Friday: 6:20am–2:20pm
Saturday: 8:20am–1:20pm

Following successful completion of the required training and probationary period, there may be an opportunity for the successful candidate to increase their hours and progress into a full-time Travel Consultant role. Any increase in hours will be subject to business requirements, satisfactory performance and separate agreement; it is not guaranteed.

About the role

We’re looking for a friendly, reliable and customer-focused Travel Consultant to join our team at Bishop Auckland Railway Station.

As one of the first points of contact for passengers, you’ll provide a warm and professional welcome while helping customers plan journeys, purchase the right tickets and access accurate travel information. You’ll sell National Rail tickets and other travel products, assist passengers during disruption and help ensure that everyone visiting the station receives an excellent standard of service.

This is a varied, hands-on role combining customer service, travel advice, retail sales, cash handling and practical station support. Alongside serving customers, you’ll help keep the Travel Centre, waiting room, station frontage, platforms and customer facilities clean, safe and well presented.

You’ll receive training in our ticketing systems and operating procedures, so previous railway experience is not essential. What matters most is that you enjoy helping people, communicate confidently, pay close attention to detail and can be trusted to work responsibly and independently.

Your responsibilities

Your duties will include:

Welcoming customers and providing friendly, impartial travel advice
Planning journeys and providing information about fares, routes and connections
Selling National Rail tickets using the Fujitsu STAR ticketing system
Processing coach, ferry and hotel bookings where required
Supporting customers during delays, cancellations and other disruption
Handling cash, card payments, tills and floats accurately and securely
Completing daily and shift-end cash balancing and reconciliation
Serving customers purchasing confectionery and other retail products
Receiving stock and maintaining tidy, attractive retail displays
Opening and closing the Travel Centre securely
Keeping the Travel Centre, waiting room, station frontage, platforms and toilets clean, safe and presentable
Replenishing customer facilities, leaflet displays and publicity materials
Identifying and reporting hazards, damage, vandalism or other concerns
Using the station radio professionally and communicating clearly with colleagues
Supporting occasional promotional, community and station activities
Undertaking revenue-protection duties when appropriately directed and trained

About you

You’ll be well suited to this role if you:

Have excellent customer-service and communication skills
Are friendly, approachable and confident dealing with the public
Can handle money accurately and responsibly
Pay close attention to detail and follow procedures consistently
Are dependable, punctual and comfortable working independently
Remain calm and professional during busy periods or service disruption
Are willing to undertake cleaning and practical station-presentation duties
Take pride in maintaining a welcoming, safe and professional environment
Can maintain confidentiality and handle customer information appropriately
Are available to work the advertised fixed hours

Previous experience in retail, travel, ticketing, hospitality or another customer-facing environment would be beneficial but is not essential. Knowledge of the railway, Bishop Auckland and the surrounding area would also be an advantage. Full role-specific training will be provided.

Why join us?

This is an opportunity to become part of a friendly team at the heart of Bishop Auckland’s railway station. You’ll undertake a genuinely varied role, meet and assist a wide range of customers, and have the opportunity to develop towards a full-time position after successfully completing your training and probation.

If you’re passionate about helping people and would take pride in representing Bishop Trains and Bishop Auckland Railway Station, we’d be delighted to hear from you.

To apply, please submit your CV together with a short supporting statement explaining why you are interested in the role and the experience you would bring.

Pay: £228.78 per week

Work Location: In person

Quick apply

Refine Your Search

business support jobs in lanchester, dur

Travel Consultant - Bishop Auckland Railway Station

VacancyTitle: Customer Team Manager - Billing Call Centre

Customer Service Advisor

Business Services Co-ordination and Improvement Officer

Marketing Admin Assistant

Customer Experience Advisor

Business Support Adviser

Team Member

Interested in Waterstons? We'd love to hear from you.

Customer Support Advisor (Fixed-Term Contract)

Warehouse Team Manager - Days

Assistant Student Support Officer (Flexible Deployment)

VacancyTitle: Asset Systems Team Leader

Customer Service & Office Administrator – Windows & Doors

Urban Outfitters Receiver - Newcastle, UK

Payroll Assistant

Metering Service Delivery Manager

Senior Logistics Coordinator

Customer Success Manager

Facilities Coordinator

I want to receive the latest job alerts for business support in lanchester, dur

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