Services duty manager Work, Jobs in Lanchester, Dur (with Salaries)

Passenger Services Duty Manager
Newcastle International Airport Ltd —Newcastle upon Tyne
- £33,093.92 a year
- Full-time
- Free parking
- Annual leave
Cluster Operations Manager
Unite Students —Durham
- Hospitality
- Leadership
- Annual leave
- Employee assistance programme
14d
Emergency Duty Team Manager
Northumberland County Council —Cramlington
- £56,233 - £60,010 a year
- Weekend availability
- Supervising experience
- Mentoring
- IT
- Free parking
- Annual leave
Quick apply
7d
Durham EDGE Senior Manager
Durham University —Durham
- £47,389 - £56,535 a year
- Full-time
- Hybrid work
- Customer service
- University
- No degree
- Annual leave
- Employee assistance programme
6d
Duty Manager
Swim Sports Company Ltd —Stockton-on-Tees
- £27,000 - £29,000 a year
- Weekend availability
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
Hotel Duty Manager - Ramside Hall Hotel
Ramside Hall Hotel —Durham
- Weekend availability
- Hotel
- Supervising experience
- Team management
Quick apply
3d
Duty Manager (WET)
Durham County Council —Durham
- £30,024 - £33,699 a year
- Full-time
- Hybrid work
- Customer service
- Supervising experience
- Communication skills
- Annual leave
5d
Crime in Prison Coordinator
Ministry of Justice —Durham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Administrative experience
- Presentation skills
- Annual leave
10d
Team Leaders
Durham County Council —Durham
- £32,597 - £36,363 a year
- Weekend availability
- Childcare
- Leadership
- Communication skills
Late Duty Manager
Lartington Hall —Barnard Castle
- £13.41 an hour
- Weekend availability
- Hotel
- Supervising experience
- Human resources
- Employee discount
Quick apply
12d
Property Manager / Tenant Referencing Expert
Copeland Residential Ltd —Chester-le-Street
- £30,000 - £33,000 a year
- Full-time
- English
- Administrative experience
- Organisational skills
- Free parking
Quick apply
13d
Duty Manager
The Curious Mr Fox Durham —Durham
- £13 - £14 an hour
- Full-time
- Hospitality
- Management
- Customer service
- Employee discount
- Flexible schedule
Quick apply
Aircraft Refueller
Menzies Aviation —Darlington
- Full-time
- Leadership
- Communication skills
Energy Services Manager (Fixed Term)
Gateshead Council —Gateshead
- £54,495 - £57,937 a year
- Full-time
- Hybrid work
- Customer service
- No degree
- Organisational skills
- Annual leave
- Employee discount
9d
Networking Architect
IT Professional Services Ltd. —Chester-le-Street
- £50,000 - £65,000 a year
- Full-time
- Computer networking
- IT
- In-person
- Free parking
Quick apply
7d
Duty Manager
GLL —Gateshead
- £14.63 an hour
- Part-time
- Management
8d
Deputy Manager
ForeverCare —Sunderland
- £38,600 a year
- Organisational skills
- Care plans
- Time management
- Employee discount
Quick apply
Duty Manager
Trampoline Park Duty Manager —Sunderland
- £13.00 - £13.50 an hour
- Part-time
- Bilingual
- Sales
- Customer service
- Employee discount
Quick apply
6d
Duty Manager
Iceland —Sunderland
- £11.60 - £12.71 an hour
- Part-time
- Retail management
- Employee discount
- Referral programme
Group Worker
Ministry of Justice —Durham
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
6d

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Passenger Services Duty Manager

Newcastle International Airport Ltd -
Newcastle upon Tyne

Apply Now

Job details

Full-time
£33,093.92 a year

Benefits

Free parking
On-site gym
Annual leave
Employee assistance programme
Employee discount
On-site parking

Full job description

Do you see yourself running a Passenger Services team at Newcastle International Airport?

Have you got the knowledge, experience, and desire to be best in class at an award-winning airport?

About Your Airport

Newcastle is a multi-award-winning Airport that proudly connects the North East region to the world. In 2025, the Airport was recognised as ‘Best Airport in Europe’, in the 2 to 5 million passenger category, at the ASQ Awards for providing exceptional customer service.

Committed to a sustainable future, the Airport is on track to achieve Net Zero Carbon status by the year 2035 and has been recognised as a 'sustainability sector leader'. The business has its own solar farm that can provide 100% of its electricity on a sunny day and it is making significant investments to transition its vehicle fleet to electric models.

Over recent years more than 46,000 trees have been planted on Airport-owned land to support its carbon offset activities and enhance biodiversity.

About the role

The Passenger Services Duty Manager leads the daily delivery of safe, efficient, and customer-focused passenger services. You will oversee frontline teams, ensures service standards are met, and support operational continuity across the terminal and airfield.

The Passenger Services Duty Manager is a full time, shift based role which includes early, late and night work

What will you be doing?

Lead and motivate PRM operatives and assistants
Set clear expectations, provide coaching, and manage performance
Support recruitment, training, and staff development
Ensure smooth operations in baggage halls, undercroft, and control hub
Ensure coaching, PRM and baggage system operations are maintained
Monitor and deliver against KPIs (e.g., PRM service levels, ECAC scores)
Work with internal and external partners to ensure seamless service
Ensure compliance with health & safety, UK1107, and internal standards
Conduct audits, manage incidents, and maintain training records

Key Skills & Experience

Organised, adaptable, and resilient
Experience in an airport environment would be advantageous
A background of leading teams in customer facing roles
Experience of working with KPIs and reporting on a regular basis
Committed to staff development and continuous improvement

Why come onboard?

Newcastle International Airport is a unique work environment where your actions really matter! The environment fosters a real passion for aviation operations and being best in class.

Just some of the benefits you can enjoy:

Free on-site car parking whilst at work
Reduced parking charges Park & Fly
Generous annual leave entitlement
Car servicing and repairs
Access to World Duty Free
On-site occupational health support
On-site physiotherapist
Employee assistance programme support
Employee discounts at airport retail/ catering outlets
Membership to our on-site gym

This post requires access through the Critical Part at the Airport and therefore in line with Department for Transport regulations; you will be required to demonstrate during the recruitment process that you have no relevant criminal record.

Newcastle International Airport Limited promotes the equality of opportunity.

Being part of the Disability Confident Commitment means that we want to ensure all our organisational policies and processes are accessible and inclusive to everyone. This includes our recruitment strategies, and we welcome applications from all prospective candidates.

Apply Now

Refine Your Search

services duty manager jobs in lanchester, dur

Passenger Services Duty Manager

Cluster Operations Manager

Emergency Duty Team Manager

Durham EDGE Senior Manager

Duty Manager

Hotel Duty Manager - Ramside Hall Hotel

Duty Manager (WET)

Crime in Prison Coordinator

Team Leaders

Late Duty Manager

Property Manager / Tenant Referencing Expert

Duty Manager

Aircraft Refueller

Energy Services Manager (Fixed Term)

Networking Architect

Duty Manager

Deputy Manager

Duty Manager

Duty Manager

Group Worker

I want to receive the latest job alerts for services duty manager in lanchester, dur

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