Customer account support specialist Work, Jobs in Lasham, Ham (with Salaries)

Contact Centre Associate
Castle Trust Bank —Basingstoke
- £25,500 a year
- Full-time
- Customer service
- Microsoft Office
- Financial services
- Employee assistance programme
Quick apply
Operations & Solutions Support Executive
More Than Safety Ltd —Southampton
- £32,000 - £36,500 a year
- Full-time
- Customer service
- Driving
- Travel
- Profit sharing
Quick apply
14d
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
Customer Account Support Specialist
Dexcom —Bracknell
- Full-time
- Remote
- Microsoft Excel
- Sales
- Travel
6d
Technical Operations Administrator
Hydratec Lift Services Ltd —Yateley
- £26,000 - £30,000 a year
- Full-time
- Microsoft Word
- Customer service
- Accounting
- Free parking
- Life insurance
Quick apply
4h
Digital Analytics Specialist
Semantic Ltd —Southampton
- £45,000 - £52,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Travel
- Flexitime
- Work from home
Quick apply
14d
Sage ERP Software Support Consultant (Finance)
Mysoft —Fleet
- Full-time
- Hybrid work
- Microsoft Excel
- Software troubleshooting
- Customer service
- Free parking
- Employee assistance programme
Quick apply
Sales Executive
PB Asher Ltd —Southampton
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Sick pay
Quick apply
6d
Junior Cyber Security Consultant
Redbay —Portsmouth
- £31,000 - £42,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Communication skills
- Work from home
- Gym membership
Sales Account Manager-Distributor Services
Sourcing City —Farnborough
- From £30,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
- Free parking
Quick apply
6d
Accounts Receivable Specialist EMEA (12MFTC)
Britax Excelsior Limited —Andover
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Free parking
- Employee discount
Quick apply
Customer Relations and Business Support Assistant
Hampshire County Council —Winchester
- £25,186 - £26,244 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
5d
Internal Sales Executive
SIG Plc —Nursling
- Sales
- IT
- Communication skills
- Employee discount
- Life insurance
Infrastructure Technician
Fujitsu —Basingstoke
- Full-time
- Customer service
- Linux
- In-person
- Annual leave
- Employee assistance programme
Operational Support Officer (Band 6/AO)
Health and Safety Executive —Basingstoke
- £28,499 a year
- Full-time
- Hybrid work
- Presentation skills
- IT
7d
Business Development Manager (Defence Sales - Maritime)
Novatech Ltd —Portsmouth
- £35,000 - £75,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Communication skills
- Free parking
- Employee assistance programme
Quality Assurance and Operational Risk Specialist
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
3d
Junior Category Specialist Executive
Avia Technique Limited —Wokingham
- £23,000 - £27,500 a year
- Full-time
- Microsoft Excel
- Customer service
- ERP systems
- Free parking
Quick apply
4d
Service Desk Analyst
Fujitsu —Bracknell
- Full-time
- Customer service
- Windows
- In-person
- Annual leave
- Employee assistance programme
12d
Healthcare Connectivity Specialist - Northern England
Baxter —Newbury
- Microsoft Excel
- Sales
- English
- Annual leave

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customer account support specialist jobs near lasham, ham

Contact Centre Associate

Castle Trust Bank -
Basingstoke

Quick apply

Job details

Full-time
£25,500 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Paid volunteer time

Qualifications

Customer service
Microsoft Office
Financial services
Communication skills

Full job description

Contact Centre Associate

“Deliver exceptional service. Make a real difference to customers every day.”

At Castle Trust Bank, we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.

This role is based in Basingstoke on site 5 days a week Monday to Friday 09.00 to 17.30

The role and what you’ll deliver:

We have an exciting opportunity for a Contact Centre Associate to join our growing team in Basingstoke.

In this role, you will be at the heart of our customer experience—supporting customers across our Savings and Omni Capital Retail Finance divisions.

You’ll handle a wide variety of customer queries via phone, email and online messaging, ensuring every interaction reflects our commitment to exceptional service.

Specifically, you will:

Deliver high-quality customer service via telephone, email and online channels
Support customers with savings products, account queries and online services
Assist customers in opening new accounts and managing existing ones
Handle retail finance queries including account balances, payment support and general enquiries
Maintain accurate records and ensure all communications are professional and clear
Build confidence and trust with customers while representing the Castle Trust Bank brand
Adapt to a variety of daily queries in a fast-paced contact centre environment

What you’ll bring:

Essential

Proven customer service experience, ideally in a contact centre or telephone-based role
Confidence handling a high volume of customer interactions
Excellent communication skills (both written and verbal)
Strong attention to detail and ability to manage tasks effectively
A positive, customer-focused mindset with a passion for helping people
Comfortable using multiple computer systems and Microsoft Office products
Self-motivated, organised and able to work both independently and as part of a team
Adaptable and comfortable working in a changing environment

Desirable

Experience within financial services

Recruitment Process

Initial call with HR
On-site interview in Basingstoke with the hiring team

Why join Castle Trust Bank?

Competitive salary is starting at £25,500, rising to £26,500 once fully competent
Annual performance-related bonus (up to 10%)
Generous pension scheme via Hargreaves Lansdown
Life assurance
25 days holiday + bank holidays (with option to buy/sell up to 5 days)
Additional paid volunteering day
Healthcare benefits through Equipsme
Employee Assistance Programme (LifeWorks)
Free eye test vouchers
Discounted gym membership
Season ticket travel loans (where applicable)

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank - The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

https://www.castletrust.co.uk/careers/who-we-are

Quick apply

Refine Your Search

customer account support specialist jobs in lasham, ham

Contact Centre Associate

Operations & Solutions Support Executive

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