Front of house manager Work, Jobs in Lasswade, Mln (with Salaries)

Guest Service Manager
Edinburgh Portobello Hotel Limited —Edinburgh
- £13.25 an hour
- Full-time
- Hotel
- Team management
- Front desk
Quick apply
8d
Hotel Manager
Apollo Hospitality Portobello Limited —Edinburgh
- £45,000 - £50,000 a year
- Full-time
- Hotel
- Recruiting
- Front desk
Quick apply
21h
Events Catering Manager | EICC
Levy —Edinburgh
- £31,000 a year
- Business development
- First Aid Certification
- Continuous improvement
- Employee assistance programme
- Employee discount
Restaurant Manager
Howies Inverhow ltd —Edinburgh
- £35,000 - £48,000 a year
- Full-time
- Sales
- Continuous improvement
- Recruiting
- Employee discount
Quick apply
Assistant Manager
Park Hotel —Peebles
- Weekend availability
- Hotel
- Bakery
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
Event Operations Manager
Sodexo —Edinburgh
- £36,000 a year
- Weekend availability
- Microsoft Word
- Quality control
- Employee assistance programme
Quick apply
4d
Restaurant Manager
Social by Matto —Edinburgh
- £39,000 - £45,000 a year
- Weekend availability
- Sales
- Supervising experience
- Recruiting
- Employee discount
Quick apply
11d
Host Leader - Reception Supervisor
Point A Hotels —Edinburgh
- £30,462 a year
- Full-time
- Customer service
- Hotel
- Guest services
- Annual leave
Quick apply
Guest Service Manager
Radisson Hotel Group —Edinburgh
- Full-time
- Customer service
- Hotel
- Communication skills
- Employee discount
Quick apply
Hotel Manager
Premier Inn —Edinburgh
- £38,000 - £40,000 a year
- Full-time
- Bar
- Hotel
- Leadership
- Annual leave
- Employee discount
Quick apply
13d
Conference & Events Duty Manager
Elior UK —Edinburgh
- £15 an hour
- Leadership
- Flexible schedule
Quick apply
front of house manager
Wagamama —Edinburgh
- £14 an hour
- Full-time
- Restaurant management
- Continuous improvement
- Training & development
6d
Assistant Restaurant Manager
PHO & ROLL —Edinburgh
- £30,000 - £34,000 a year
- Weekend availability
- Bar
- Customer service
- Supervising experience
- Employee discount
Quick apply
4d
Assistant Manager
Malones Edinburgh —Edinburgh
- £32,000 - £34,500 a year
- Full-time
- Customer service
- Restaurant management
- In-person
- Employee discount
- Sick pay
Quick apply
22h
junior front of house manager
Wagamama —Edinburgh
- £13.25 an hour
- Full-time
- Restaurant management
- Continuous improvement
- Mentoring
6d
Assistant Manager
Hollywoodbowlgroup —Livingston
- Up to £29,000 a year
- Weekend availability
- Bar
- Customer service
- Employee discount
3d
Assistant Hospitality Manager
The Parry Lamp —Livingston
- £28,000 - £33,000 a year
- Weekend availability
- Hospitality
- Bar
- Hotel
- Free parking
- Employee discount
Quick apply
3d
Front of House Manager
Bannatyne —Livingston
- £13.60 an hour
- Weekend availability
- CRM software
- Supervising experience
- Front desk
- Annual leave
- Employee assistance programme
Restaurant Duty Manager
BREAD MEATS BREAD —Edinburgh
- From £13.20 an hour
- Full-time
- Customer service
- Restaurant management
- Team management
- Employee discount
Quick apply
5d
Bar Manager (Full-Time)
The Rusty Seagull —Edinburgh
- £27,500 - £29,000 a year
- Overtime
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
13d

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Guest Service Manager

Edinburgh Portobello Hotel Limited
Edinburgh

Quick apply

Job details

Full-time
£13.25 an hour
8 days ago

Qualifications

Front of house supervision
Closing procedures
Internal department liaison
Complaint handling
Food and beverage service
Team management
Front desk
Training & development
Night audit bookkeeping
Cash handling
Hotel front office operations
Hospitality management

Full job description

1. Manage and coordinate the day-to-day guest service and front-of-house functions.

2. Ensure guests receive a professional, welcoming and efficient service throughout their stay.

3. Supervise and support team members, allocating duties and monitoring service standards.

4. Handle guest enquiries, requests and complaints promptly and professionally, escalating significant matters to the General Manager where appropriate.

5. Monitor guest feedback and identify opportunities to improve guest satisfaction.

6. Ensure reception and other guest-facing areas are maintained to the required standards of presentation and service, liaising with the relevant operational teams where action is required.

7. Oversee reservations, amendments and cancellations received through approved booking channels.

8. Ensure room rates, availability and applicable offers are accurately communicated and recorded.

9. Oversee accurate guest billing and account procedures and resolve discrepancies.

10. Oversee reception floats, petty cash, cash, card, charge and till procedures in accordance with company procedures.

11. Allocate and coordinate guest service team duties and provide day-to-day guidance and support.

12. Monitor team performance and identify training and development requirements.

13. Assist the General Manager with recruitment, induction, performance and employee development matters where required.

14. Coordinate with housekeeping, food and beverage, maintenance and other departments to resolve guest and operational requirements.

15. Report maintenance, equipment, cleanliness, health and safety and other operational issues to the appropriate manager and follow up where required.

16. Coordinate guest-facing food and beverage service where this forms part of the hotel's guest service operation, liaising with the relevant teams to maintain service standards.

17. Support coordination of hotel functions and events where required.

18. When undertaking night management duties, oversee night audit and end-of-day procedures, review reports and ensure required records are completed.

19. Coordinate wake-up calls, reservations and relevant guest requirements for the following day where required.

20. Ensure relevant fire, health and safety and hotel operating procedures are followed.

21. Assist the General Manager with service improvements, operational initiatives and implementation of company procedures.

22. Maintain accurate operational records and participate in meetings and training.

23. Undertake other reasonable management and supervisory duties relevant to the position as required by the General Manager.

Pay: £13.25 per hour

Work Location: In person

Quick apply

Refine Your Search

front of house manager jobs in lasswade, mln

Guest Service Manager

Hotel Manager

Events Catering Manager | EICC

Restaurant Manager

Assistant Manager

Event Operations Manager

Restaurant Manager

Host Leader - Reception Supervisor

Guest Service Manager

Hotel Manager

Conference & Events Duty Manager