National technical support, pmls, uk Work, Jobs in Launton, Oxf (with Salaries)

National Technical Support, PMLS, UK
Mindray —Milton Keynes
- Engineering
- English
- Electrical Engineering
4d
Doorstep Milk Delivery Driver
Hanover Dairies Limited —Bicester
- £32,600 - £40,000 a year
- Full-time
- Heavy lifting
- English
- Driving
Quick apply
Foster Care For Children
Positive Aspirations Group - Fostering —Bicester
- Up to £1,015 a week
- Full-time
- Childcare
- Driving
- In-person
Quick apply
11d
Domestic Abuse Caseworker
Elmore Community Services —Oxford
- From £29,705.48 a year
- Full-time
- Childcare
- Working with children
- In-person
- Health & wellbeing programme
- Flexitime
Quick apply
12d
Application Support Analyst
Quarrydale Consulting Ltd —Sands
- £24,500 - £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Continuous improvement
- Bereavement leave
- Sick pay
Quick apply
4d
Therapeutic Support Worker
Benjamin Uk Ltd —Aylesbury
- £33,819 - £34,461 a year
- Weekend availability
- No experience needed
- Psychology
- Organisational skills
- Flexible schedule
- Referral programme
Quick apply
Overhead Linesperson
SP Power —Dunstable
- £29 - £35 an hour
- Full-time
- Electrical experience
- Power tools
- In-person
Quick apply
Project Administrator, Headstart
Freshwater Habitats Trust —Headington
- £28,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
10d
Activity Leader (Residential and Non-Residential)
Oxford School of English —Oxford
- £11.50 - £14.00 an hour
- Temporary
- English
- In-person
- School
Quick apply
12d
Environmental Support & Enforcement Officer
Waste Investigations Support & Enforcement Limited —Milton Keynes
- £13.85 an hour
- Overtime
- Driving
- IT
- Communication skills
- Annual leave
Quick apply
13d
Youth Worker
RAW —Oxford
- Up to £28,500 a year
- Full-time
- Working with children
- Mentoring
- IT
- Employee discount
- Sick pay
Quick apply
Support Worker
Endear Care Pty Ltd —Milton Keynes
- £12.21 - £20.04 an hour
- Part-time
- Driving
- In-person
- Care plans
Quick apply
4d
SEN Education and Engagement Specialist
Fresh Start in Education —Bicester
- £25 - £35 an hour
- English
- School
- Teaching
- Employee discount
Quick apply
NHS 999 Triage Nurse / Paramedic
South Central Ambulance Service —Bicester
- £39,959 - £48,117 a year
- Part-time
- Acute care
- In-person
- Nursing
- Employee assistance programme
- Employee discount
Quick apply
4d
Patient Coordinator
CREATE Fertility —Woodstock
- £27,976 a year
- Full-time
- Sales
- Customer service
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
6d
Support Worker - North Aston
Keys Children —North Aston
- £14.45 - £15.15 an hour
- Part-time
- Military
- Communication skills
- Annual leave
Quick apply
Support Worker - (Recovery) Banbury Lodge
UK Addiction Treatment Centres —Banbury
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
13d
Field Interviewer - Milton Keynes
the National Centre for Social Research —Milton Keynes
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Support Worker
Keys Children —Yarnton
- £14.05 - £14.75 an hour
- Full-time
- Military
Quick apply
Customer Service Advisor
Valda Energy —Bicester
- Up to £26,000 a year
- Customer service
- Negotiation
- Annual leave
- Employee assistance programme

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National Technical Support, PMLS, UK

Mindray -
Milton Keynes

Apply Now

Job details

4 days ago

Qualifications

Engineering
English
Electrical engineering
Electrical Engineering
Communication skills

Full job description

National Technical Support, PMLS, UK

Field-based, frequent travel to Huntigdon office for trainings

Salary: Highly Competitive + Outstanding Benefits + Fast-Track Career Growth

Position Overview

The Field Service team supports customers with their engineering requirements in the field. In this role, the team ensures our customers receive the best possible service support, and service is consistently of the highest quality.

The focus of this NTS role is around UK Training and Support. Which includes but is not limited to supporting customers with regular, training, resolving problems and repairs where required.

For the purpose of job classification, this position is field based and reports to the Service Centre Supervisor.

Role Functions

Respond to customer calls and emails during office hours, Monday to Friday, bearing in mind that customers must be contacted within 24 hrs of their initial call.
Takes ownership of the Training Centre / Academy.

Manages customer training requests and develops training plans according to training needs.

Take responsibility for the arrangement, and delivery, of a technical training course schedule. To include both internal employees and external customers.

Training types to include both webinar and face to face training. Face to face will be at both customer site and UK Huntingdon office.

Further develop our UK technical training academy, which includes developing and maintaining a series of Web based training videos, as well as developing new training materials for existing and future product lines to meet the needs of the customer.

In conjunction with the Service manager and Service Centre Supervisor, develop a step-by-step plan to turn the UK technical training academy into a profitable service business.

Building Team Technical competencies.

Assist the Service Manager and Supervisors by assessing team competencies and developing a technical training schedule for internal Technicians/Engineers.

Assist the Service Manager by assessing 3rd party support engineers and developing a training schedule to bring their competencies up to the required level.

Providing general support

Support both the Workshop and Field activities when required to ensure timely service delivery to our customers.

Assist the service manager and service team by acting as an escalation point for technical queries.

Support new and existing service team members with training and onsite support, which could include maintenance (PPM) visits and installations where required.

Actively gather feedback from customers on all types of service support, not only in relation to technical training.
Assist Service Manager and field supervisors with management of Field Service Goals relating to Customer Satisfaction / Customer training commitments.
Help promote Service Level Agreement contracts as and where required.
Management of training devices, test equipment, loan devices, spare parts inventory, company funded vehicle and other company equipment and supplies as required.
Acts as an Ambassador for change.
Provides a monthly report to the Service Manager, to include training course data, feedback scores, analysis of course quality and potential improvements as a rough guide.
Other tasks or responsibilities designated by the Service Supervisor/Manager from time to time.

Qualifications and Experience

Educated to Degree level or equivalent in Electrical Engineering/Electrical Engineering Technology alongside some experience servicing electronic equipment, or a High School Diploma (HND/HNC) with significant experience in servicing electronic equipment.
Strong written and verbal English skills are essential.
Technically proficient in the troubleshooting, repair, and calibration of Electronic Medical equipment, or demonstrate experience in working on similar Electronic equipment.
Well-organised, able to function independently with minimum supervision.
Customer orientated, with good interpersonal, verbal and written communication skills.
Enthusiastic together with a can-do attitude.
Acute decision making skills and the ability to discuss and resolve service issues with Service Supervisor/Manager.
Must be familiar with computer and office software.
Willingness to be in a field based role, supporting customers and travelling as required to perform the role
Experienced in delivering technical based training.

What’s in it for you?

Ready to take your career to the next level? Apply now and help us drive the success of tomorrow’s healthcare!

Mindray Europe, as part of the global Mindray business, offers a wide selection of bespoke benefits dependent on your location, along with a competitive compensation package and a commitment to a long-term working relationship. With industry leading training and development available to you, you are sure to have a highly rewarding and mutually beneficial, career with Mindray, in a culture that values honesty and fun!

Our goal is to continuously improve and sustain an inclusive culture in which diversity provides deeper customer insights and creates a competitive advantage in the markets we serve. By attracting, developing, and engaging the best team of diverse, empowered associates, we help build success for ourselves and our customers.

Tweet us on Twitter @MindrayGlobal

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Apply Now

Refine Your Search

national technical support, pmls, uk jobs in launton, oxf

National Technical Support, PMLS, UK

Doorstep Milk Delivery Driver

Foster Care For Children

Domestic Abuse Caseworker

Application Support Analyst

Therapeutic Support Worker

Overhead Linesperson

Project Administrator, Headstart

Activity Leader (Residential and Non-Residential)

Environmental Support & Enforcement Officer

Youth Worker

Support Worker

SEN Education and Engagement Specialist

NHS 999 Triage Nurse / Paramedic

Patient Coordinator

Support Worker - North Aston

Support Worker - (Recovery) Banbury Lodge

Field Interviewer - Milton Keynes

Support Worker

Customer Service Advisor

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