Automotive service advisor Work, Jobs in Lechlade, Gls (with Salaries)

Automotive Service Advisor
Waylands Automotive —Oxford
- £30,000 - £40,800 a year
- Full-time
- Customer service
- In-person
- Mechanical knowledge
- Health & wellbeing programme
- Employee discount
Quick apply
6d
Service Advisor - Hyundai Swindon
Platinum Motor Group —Swindon
- Up to £32,000 a year
- Overtime
- Customer service
- Data entry
- Computer skills
- Free parking
- Store discount
Quick apply
6d
Parts Advisor - Audi
Mon Motors —Cheltenham
- £29,000 - £32,253 a year
- Full-time
- Bilingual
- Microsoft Excel
- IT
- Annual leave
- Employee assistance programme
Quick apply
Service Advisor
Pewsham Garage —Chippenham
- From £23,000 a year
- Full-time
- Customer service
- Computer literacy
- Maintenance
- Free parking
- Employee discount
Quick apply
Service Advisor
Sytner Group —Swindon
- Full-time
- Customer service
- Employee discount
Service Advisor - Honda
Johnsons Cars —Kidlington
- £28,000 a year
- Full-time
- Sales
- Organisational skills
- Communication skills
- Employee discount
Quick apply
Service Advisor
Command —Oxford
- £32,000 a year
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Workshop Controller - FCA
Johnsons Cars —Swindon
- Up to £30,750 a year
- Full-time
- Organisational skills
- Communication skills
- Employee discount
Quick apply
Trainee Parts Advisor
Johnsons Cars —Oxford
- £20,311.20 a year
- Full-time
- Employee discount
Quick apply

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5d

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Automotive Service Advisor

Waylands Automotive -
Oxford

Quick apply

Job details

Full-time
£30,000 - £40,800 a year
6 days ago

Benefits

Health & wellbeing programme
Company pension
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme

Qualifications

Driving Licence
Customer service
GCSE
Upselling
Automotive service
Mechanical knowledge

Full job description

Do you excel at customer service?

If so, you could be just who we at Waylands Automotive are looking for!

We’re currently looking for a Service Advisor for our MG franchise at our busy Oxford dealership, with an excellent customer base.

This role is to act as the liaison between our customers and service technicians and be the face of the business when customers come in for service and repair. Your responsibilities will include greeting customers, listening to requests, scheduling appointments, estimating costs and conducting inspections. Our Service Advisors work with customers to understand their vehicle issues and problems, determining the repair timeline, and liaise with our technicians to convey the customers' concerns with accurate repair descriptions.

Duties will include:

Communicating with customers regarding their vehicle needs.
Maintaining positive relationships with customers to ensure repeat and return custom
Using online bookings, phone calls, and in-person interactions, to schedule and book appointments, vehicle drop-offs, and vehicle pick-ups with customers, using our in-hours and manufacturer systems and processes
Keeping customers updated about the status of their vehicle through the workshop
Liaising with your technician colleagues about vehicle statuses, and ensuring that vehicles will be ready for customer on time

About You:

You’ll be an active listener and excellent communicator.
You’ll adopt a positive attitude with all customers.
You’ll take ownership of the role and make it your own.
You’ll get job satisfaction from providing an outstanding service to our customers.
You’ll be comfortable working to deadlines.
You’ll have a full UK driving licence.
If you have Service Advisor experience, that’s great, but we are happy to train anyone with some experience in customer service.

Salary, Hours and Benefits

Set rota that includes some Saturday’s (approx. 45 hours per week).
Basic of up to £30,000 plus bonuses (OTE £40,800)
31 days holiday per year (including Bank Holidays, some of which you will be required to cover)
Benefits platform with employee support programme
Discounted rates of vehicle parts and servicing
Opportunities for training and career progression
Contributory pensions scheme for eligible staff
Life insurance of 3 x salary

Why Waylands?

Waylands are an independent family-owned car dealer. Our company value “our people are at the heart of our success” has been demonstrated by the fact that we have won the AM Dealer Group of the Year six years running.

Our commitment to providing the highest quality service and the confidence and pride we have in our company are the reasons for our glowing reputation which we have earned through many years of hard work.

We like to grow our own talent. We love promoting people and offer a range of development and training. We recruit talent over experience.

We are committed to building a diverse workforce. We hire great people from a wide variety of backgrounds, because diverse views and ideas makes our company stronger. If you’re interested in learning more, we’d love to receive your application.

Pay: £30,000.00-£40,800.00 per year

Benefits:

Company pension
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Health & wellbeing programme
Life insurance
Referral programme

Experience:

Automotive service: 1 year (required)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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