Dispatchers Work, Jobs in Leeds, Eng (with Salaries)

Call Handler
EMED Group —Leeds
- £13.56 an hour
- Full-time
- Nursing home
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Operations Support Agent (12 Month Fixed Term)
FedEx EU —Leeds
- £14.02 an hour
- Part-time
- Communication skills
- Employee assistance programme
Customer Service Advisor (Hybrid) Day/Night
SWARCO Group —Leeds
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Customer Service Advisor (Hybrid)
SWARCO Group —Leeds
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Operations Support Agent
FedEx EU —Leeds
- £14.02 an hour
- Full-time
- Customer service
Bookings & Compliance Coordinator (Remote)
Topp Language Solutions —West Yorkshire
- £12.71 - £15.00 an hour
- Part-time
- Remote
- Customer service
- Analysis skills
- Organisational skills
Quick apply
14d
Transport Clerk
GXO Logistics —Leeds
- £31.06 an hour
- 8 hour shift
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
9h
Dispatch Lead & Operation Administrator
British Flower Pots Ltd. —Barnsley
- £30,000 - £32,500 a year
- Full-time
- Microsoft Excel
- Organisational skills
- Financial services
Quick apply
9h
Logistics Bookings Coordinator
HSL Chairs —Batley
- £12.71 an hour
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
7d
Transport Administrator - Part time
Knightsbridge Furniture —Bradford
- £12.71 an hour
- Full-time
- Customer service
- English
- Microsoft Office
- Annual leave
- Life insurance
Quick apply
Depot Assistant
Kelling Group Limited. —Leeds
- £28,250 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
- Referral programme
Quick apply
Temp Holder
Alliance Healthcare —Leeds
- £12.95 an hour
- Full-time
- Microsoft Word
- Customer service
- IT
1d
Despatch Coordinator
Naylor —Barnsley
- Up to £28,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
- Free parking
Quick apply
11d
Installation Scheduler
Zuno —Leeds
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Annual leave
Quick apply
Installation Scheduler
Zuno Tech Group —Leeds
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Annual leave
Courier Service Specialist
Evri —Leeds
- £28,000 - £32,000 a year
- Driving
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Freight Forwarder
DSV —Bradford
- Full-time
- Microsoft Office
- Organisational skills
- Annual leave
6h
Corporate Logistics Co-ordinator- Multi- Brand
D. M. Keith —Leeds
- £26,436.84 a year
- Full-time
- Customer service
- No experience needed
- Communication skills
- Work from home
- Employee discount
9d
Weigh Bridge Operator
A TUCKER AND SON LTD —Wakefield
- £14 - £21 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
4d
Operations Assistant
North Yorkshire Council —Selby
- £25,989 - £27,254 a year
- Weekend availability
- Employee discount
23h

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Call Handler

EMED Group -
Leeds

Quick apply

Job details

Full-time
£13.56 an hour
4 days ago

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Referral programme

Qualifications

Organisational skills
Communication skills

Full job description

We have a fantastic opportunity for a Call Handler to join our Safe Care team based in Leeds

We are looking for enthusiastic, care focused individuals, who are organised and have a passion for excellent customer service.

Contract: Permanent, Full Time - 4 on 4 off rolling shift pattern with a mix of day and night shifts (42 hours)

Some of the benefits can you expect.

£13.56 per hour
4 on 4 off shift pattern (42 hours)
Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
24/7 online/telephone GP Consultation and access to prescriptions.
2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
Access to mental health consultations.
Access to physiotherapy consultations.
Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
Financial guidance re retirement planning, tax savings and state benefits.
Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
Refer a Friend recruitment incentive scheme with financial rewards.
The EMED foundation, to provide support to colleagues and our local communities.
Paid holiday entitlement of 28days inclusive of bank holidays
Pension Scheme.
Blue Light Card.
Uniform provided.
EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
Flu vaccination (through an internal campaign in Autumn/Winter).

Main Duties:

Working within a contact centre, the post holder will provide a friendly, efficient and patient and health care professional focussed Service
Responsible for the Dispatch and Planning service for the Safecare Division end-to end management of the customer transport
Responsible for tasking appropriate resources to meet patient and contractual obligations in addition to established performance targets.
Provide call support when required and OOH control for all contracts managed by the contact centre 24/7
Planning and allocating Secure Mental Health journeys ensuring the stringent requirements for this specialist service are met.
Ensure appropriate liaison with other agencies such as AMHPs, Nursing Homes.
Making decisions on the best use of vehicles and drivers
Maintain confidentiality in relation to personal data held on patients or colleagues.
Responsible for the organisation of ambulance resources to provide a cost effective and efficient Patient Transport Service by use of Cleric to meet all contractual KPIs.
To escalate to the appropriate manager if the service is to be compromised through lack of resources or sickness.
To work effectively and co-operatively within a team environment and ensure service level is maintained across all contracts.

Successful candidates will have:

Effective communication and interpersonal skills gained from experience of dealing with customers or members of the public.
The ability to work on your own initiative and problem solve.
Good organisational skills.

Our Values

Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.

Agile – We listen, learn and adapt to improve the business, each other, and ourselves.

Reliable – We do what we say we will do, we take responsibility and we behave with integrity.

Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

About Us

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.

EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.

EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.

Quick apply

Refine Your Search

dispatchers jobs in leeds, eng

Call Handler

Operations Support Agent (12 Month Fixed Term)

Customer Service Advisor (Hybrid) Day/Night

Customer Service Advisor (Hybrid)

Operations Support Agent

Bookings & Compliance Coordinator (Remote)

Transport Clerk

Dispatch Lead & Operation Administrator

Logistics Bookings Coordinator

Transport Administrator - Part time

Depot Assistant

Temp Holder

Despatch Coordinator

Installation Scheduler

Installation Scheduler

Courier Service Specialist

Freight Forwarder

Corporate Logistics Co-ordinator- Multi- Brand

Weigh Bridge Operator

Operations Assistant

I want to receive the latest job alerts for dispatchers in leeds, eng

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