Front office Work, Jobs in Leeds, Wyk (with Salaries)

Residence Receptionist - Student Accommodation
GoBritanya —Leeds
- £27,000 - £30,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Office Administrator
Sulzer —Leeds
- Full-time
- Microsoft Office
- Administrative experience
- Front desk
- Annual leave
- Employee assistance programme
12d
Showroom Administrative Assistance (sales & Consignment)
Brooklands Motor Centres —Leeds
- £27,000 - £32,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Contracts
Quick apply
Receptionist
Leeds City Council —Leeds
- £13.45 an hour
- Part-time
- Computer literacy
- Front desk
- Cash handling
- Annual leave
9d
Receptionist
LAH Property Marketing —Leeds
- £25,178.40 a year
- Part-time
- Hybrid work
- Writing skills
- Research
- Front desk
- Referral programme
Quick apply
9d
Receptionist
Oakwood Solicitors —Leeds
- Call to connect
- Organisational skills
- Front desk
- Typing
6d
Front Desk Coordinator
Hentons —Leeds
- £23,900 - £25,000 a year
- Full-time
- Inventory control
- Microsoft Office
- Continuous improvement
- Gym membership
- Sick pay
Quick apply
2d
Guest Service Agent - Casual
Radisson Hotel Group —Leeds
- £12.71 an hour
- Part-time
- Hotel
- Front desk
- Communication skills
- Employee discount
Quick apply
Team Administrator
Baily Garner —Leeds
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Databases
- Annual leave
- Flexible schedule
Office Coordinator
Zuno Tech Group —Leeds
- Full-time
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Annual leave
Business Support Assistant
Blacks Solicitors LLP —Leeds
- Part-time
- Computer literacy
- Front desk
- In-person
Quick apply
2d
NHS Patient Services Coordinator
The LivingCare Group —Leeds
- £13.00 - £13.31 an hour
- Full-time
- Organisational skills
- IT
- Free parking
- Employee assistance programme
Customer Service Adviser
The New Homes Group —Wakefield
- £25,500 a year
- Weekend availability
- Financial services
- Office experience
- Free parking
- Annual leave
Quick apply
Office Administrator
Elite Property Managment —Leeds
- From £26,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
12d
Library Assistant
University of Huddersfield —Huddersfield
- £25,878 - £26,959 a year
- Full-time
- Computer literacy
- Microsoft Office
- Continuous improvement
Corporate Receptionist
Mitie —Leeds
- Front desk
- Cleaning
- Communication skills
Guest Relations Manager
Hilton —Leeds
- £29,000 a year
- Full-time
- Bar
- Hotel
- Front desk
- Employee stock purchase plan
- Annual leave
Front Desk Receptionist
Hotels (U.K.) LTD t/a Stay Hotel —Huddersfield
- Up to £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Free parking
- Employee discount
Quick apply
18h
Front Office Supervisor
Radisson Hotel Group —Leeds
- £27,469.73 a year
- Full-time
- Hotel
- Front desk
- Communication skills
- Employee discount
Quick apply
3d
Receptionist
Cox Automotive —Leeds
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
5d

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Residence Receptionist - Student Accommodation

GoBritanya -
Leeds

Quick apply

Job details

Full-time
£27,000 - £30,000 a year

Qualifications

Guest check-in and check-out
Customer communication
Hotel and accommodations experience
Inbound customer enquiry call handling
Customer service
Incident Reporting
Email software
Microsoft Office
Organisational skills
Front desk
Safeguarding procedures
Customer interaction
Guest services
Communication skills
Hotel experience

Full job description

Residence Receptionist

Job Overview

StuHomes, part of Education Travel and Leisure Ltd, is looking for a friendly, organised and customer-focused Receptionist to join the team at Briggate Studios, our 86-room purpose-built student accommodation residence in the heart of Leeds.

As the first point of contact for residents, prospective residents, visitors and contractors, you will play a key role in creating a welcoming, safe and professional environment. This varied front-of-house position combines excellent customer service with administration, reception management and day-to-day operational support to ensure residents receive an outstanding experience throughout their stay.

You will support the resident journey from arrival through to departure by assisting with check-ins and check-outs, managing reception services, responding to enquiries, recording maintenance requests and ensuring site security procedures are followed. The successful candidate will be calm under pressure, organised, approachable and committed to delivering exceptional customer service.

Responsibilities

Welcome residents, prospective residents, visitors and contractors in a professional, friendly and helpful manner.
Respond to telephone, email and face-to-face enquiries, providing accurate information or referring queries to the appropriate colleague.
Deliver an excellent customer experience while maintaining a welcoming, tidy and professional reception area.
Support resident check-ins, check-outs and room moves, including issuing keys and access cards, completing document checks and updating resident records.
Maintain accurate occupancy, resident and communication records using company systems.
Complete daily reception logs, shift handovers and administrative tasks accurately.
Manage incoming post, parcels, visitor registrations, contractor access and key control in accordance with company procedures.
Follow site procedures relating to access control, security, lone working, emergencies, evacuations and incident reporting.
Record maintenance and housekeeping issues, ensuring residents receive appropriate updates and requests are escalated promptly.
Support accommodation enquiries, resident communications, property viewings and re-booking activities following training.
Listen to resident concerns professionally and resolve routine issues wherever possible.
Recognise and promptly escalate complaints, safeguarding concerns, welfare issues, medical incidents, security matters or behavioural concerns to management.
Assist colleagues during busy arrival and departure periods and contribute to the smooth day-to-day operation of the residence.
Carry out reception and communal area inspections to maintain high presentation standards.
Provide clear and accurate handovers to colleagues to ensure continuity between shifts.

ExperienceEssential

Previous experience in a customer-facing role, such as reception, hospitality, residential property, retail, education or a similar environment.
Excellent customer service and communication skills, both written and verbal.
Friendly, professional and approachable manner with the ability to build positive relationships.
Strong organisational skills and attention to detail, with the ability to manage multiple tasks effectively.
Confident using Microsoft Office and email, with the ability to quickly learn booking and property management systems.
Ability to remain calm under pressure and follow company procedures.
Awareness of when resident concerns, complaints or welfare matters require escalation.
A proactive, flexible and resident-focused approach to work.

Desirable

Experience working within purpose-built student accommodation (PBSA), university accommodation, hotels, serviced accommodation or residential property.
Experience of booking systems, check-ins, access control, parcel management or property viewings.
Knowledge of safeguarding, student welfare and emergency procedures.
First Aid or Fire Marshal training.

Working Hours

Full-time, permanent position.
40 hours per week.
Working 5 days out of 7, including early, late and weekend shifts.
Based on-site
Employment is subject to satisfactory references and confirmation of the right to work in the UK.

Pay: £27,000.00-£30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

front office jobs in leeds, wyk

Residence Receptionist - Student Accommodation

Office Administrator

Showroom Administrative Assistance (sales & Consignment)

Receptionist

Receptionist

Receptionist

Front Desk Coordinator

Guest Service Agent - Casual

Team Administrator

Office Coordinator

Business Support Assistant

NHS Patient Services Coordinator

Customer Service Adviser

Office Administrator

Library Assistant

Corporate Receptionist

Guest Relations Manager

Front Desk Receptionist

Front Office Supervisor

Receptionist

I want to receive the latest job alerts for front office in leeds, wyk

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