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Handling incoming calls, customer queries and complaints, ensuring swift and effective resolution. Flexibility, problem-solving mindset and ability to adapt in…
12d

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Office Administrator

Sulzer -
Leeds

Apply Now

Job details

Full-time
12 days ago

Benefits

On-site gym
Annual leave
Company pension
Canteen
Employee assistance programme
Employee discount

Qualifications

Customer service call handling
Inbound customer enquiry call handling
SAP
Administrative support experience
Internal department liaison
Microsoft Office Suite
Administrative and business operations experience
Complaint handling
Microsoft Office
Administrative experience
Client services
Front desk
Customer interaction

Full job description

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About the role

At Sulzer, we’re known globally for engineering excellence – but here in Leeds, we’re especially proud of the people who make it happen. With a team of around 350 highly skilled colleagues on site, we specialise in advanced engineering, precision manufacturing and high quality pump services that support critical sectors across the UK and worldwide.

About the Role

We’re looking for a proactive, organised and people focused Administrator who loves variety and isn’t afraid to take the initiative. As the first point of contact for visitors, customers and colleagues, you’ll be a friendly, confident presence who enjoys building rapport and interacting with people at all levels of the business.
This is a hands on, fast paced role for someone who naturally spots what needs doing and gets on with it. You’ll take ownership of tasks, solve problems as they arise and help keep everything running smoothly behind the scenes. Working as part of a supportive Administration team, you’ll collaborate closely with departments across the business, providing practical support, coordination and ideas to help teams work efficiently and effectively.

What You’ll Be Doing

Working as part of the administrative team to ensure smooth daily operations – providing flexible support to teams across the site when business needs require.
Greeting visitors and managing all front-of-house activity with professionalism and warmth
Handling incoming calls, customer queries and complaints, ensuring swift and effective resolution
Overseeing meeting room management
Managing business systems (SAP, Concur, Egencia, Softworks) and producing reports
Coordinating wellbeing initiatives and key site communications
Administering clock cards, SAP set-ups, post handling, parking permits and visitor logistics
Supporting emergency procedures and promoting a safe working environment
Ensuring excellent customer experience at every touchpoint – representing the Administration team’s commitment to collaborative, business-wide service.

What You’ll Bring

Strong interpersonal and customer service skills
Great organisational ability and a high level of attention to detail
Confidence working independently and taking ownership of tasks
Flexibility, problem-solving mindset and ability to adapt in a fast-paced environment
Experience in administration or assistant roles
Good working knowledge of Microsoft Office packages

What we offer you

A competitive basic salary
Company-wide bonus scheme
33 days annual leave.
Defined pension contributions.
Access to Medicash helping you cover everyday health costs like dental optical and physiotherapy plus a range of wellbeing perks.
Confidential support via Employee Assistance Programmes.
Access to discounts on shopping entertainment lifestyle plus opportunity to apply for Costco membership.
Discounted personal car leasing for you your family and friends.
Long Service Awards celebrating your commitment.
Continuous learning opportunities through Sulzer Learning Pathways.
Were proud to support those whove served. Sulzer is a Bronze Award holder under the MoDs Defence Employer Recognition Scheme meaning we actively welcome and support ex-military personnel and reservists in building successful careers with us.

At Sulzer Leeds, we foster a vibrant work environment where your expertise and dedication are truly valued. Enjoy exciting perks and exclusive benefits, including:

A lively Sport & Social Club with weekly and monthly prize draws, unforgettable outings, birthday surprises, and more
24/7 onsite gym to keep you energised
Subsidised vending machines
A canteen serving delicious hot and cold food

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.

Apply Now

Refine Your Search

front office assistant jobs in leeds, wyk

Office Administrator

Showroom Administrative Assistance (sales & Consignment)

Business Support Assistant

Library Assistant

Office Administrator

Property Assistant

Night Support Assistant Homeless Services

Assistant Manager

Assistant Accountant

Team Member (Delivery)

Customer Service Assistant

Catering Assistant - part time

Kitchen Team Member

Deputy Manager - York Parliament St

Assistant Housekeeping Manager (Maternity cover)

Principal Engineer - iGaming

Principal Engineer - iGaming & .NET

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