Guest experience manager Work, Jobs in Leeds, Wyk (with Salaries)

General Manager
Welcome Break —Leeds
- Up to £45,000 a year
- Hospitality
- Hotel
- Hotel experience
- Free parking
- Employee discount
General Manager
Starboard Hotels —Leeds
- Up to £62,500 a year
- Hotel
- Café
- Employee discount
Assistant Manager - New Club Opening
Slazenger Padel Clubs —Leeds
- Weekend availability
- Continuous improvement
- Organisational skills
- Communication skills
Quick apply
7d
Guest Service Manager
Holiday Inn Leeds Garforth —Leeds
- Weekend availability
- Hotel
- Guest services
- Leadership
- Employee discount
Quick apply
21h
General Manager
Urban Fresh Burgers & Fries —Leeds
- £40,000.00 - £40,000.01 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
- Store discount
Quick apply
3d
Senior Guest Services Manager
Heeton UK & Europe —Leeds
- Weekend availability
- Bar
- Management
- English
- Annual leave
- Employee assistance programme
Quick apply
11d
Front of House Manager
PPHE Hotel Group —Leeds
- Hotel
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
6d
Front of House Manager
Arc Inspirations —Leeds
- £30,500 - £31,500 a year
- Full-time
- Hospitality
- Bar
- Management
- Paid training
- Employee discount
Quick apply
Breakfast Guest Services Assistant
Heeton UK & Europe —Leeds
- Part-time
- Hospitality
- Bar
- Customer service
Quick apply
5d
Wedding and Events Operations Manager
Hazlewood Castle —Tadcaster
- £30,000 a year
- Full-time
- Hotel
- Project management
- Organisational skills
Quick apply
Deputy General Manager (Banyan City Square)
Arc Inspirations —Leeds
- £33,500 - £35,000 a year
- Full-time
- Hospitality
- Bar
- Management
- Paid training
- Employee discount
Quick apply
11d
Estate Agent
The Property Experts —Lofthouse
- £8,400 a month
- Remote
- Sales
- Administrative experience
Operations Manager
Valor Hospitality —Harrogate
- £53,000 a year
- Hotel
- Guest services
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
13d
Lounge Manager
Elior UK —Yeadon
- £32,000 - £34,000 a year
- Weekend availability
- Hospitality
- Management
- Leadership
Quick apply
7d
Hotel - Duty Manager
Premier Inn —Leeds
- Up to £13.86 an hour
- Part-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
Card Room Manager
The Rank Group —Leeds
- Weekend availability
- Customer service
Quick apply
Supervisor
Smiggle —Leeds
- Part-time
- Sales
- Merchandising
- Store discount
- Annual leave
Quick apply
Assistant Manager
Miller & Carter - Horsforth —Horsforth
- Full-time
- Management
- Mentoring
- Restaurant
- Annual leave
- Employee discount
Quick apply
3d
Front Office Manager
Rudding Park Harrogate —Harrogate
- From £37,000 a year
- Weekend availability
- Hospitality
- Hotel
- Guest services
13d
Guest Service Manager
Holiday Inn Express - York East —York
- £28,500 a year
- Full-time
- Hotel
- Free parking
- Employee assistance programme
23h

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guest experience manager jobs near leeds, wyk

General Manager

Welcome Break -
Leeds

Apply Now

Job details

Permanent
Up to £45,000 a year

Benefits

Free parking
Cycle to work scheme
Employee discount
Flexible schedule
On-site parking

Qualifications

Hospitality
Hotel experience

Full job description

General Manager
Welcome Break, Ramada Leeds & Days Inn Bradford, Leeds LS15 0AS & Bradford HD6 4JX

Full‑time role | Rewarding salary package up to £45,000 with annual bonus

As a General Manager at our Welcome Break Days Inn Bradford and Ramada Leeds hotel, you’ll take full ownership of both hotel operations, driving guest satisfaction, leading your teams, and making sure every room, corridor and touchpoint feels clean, comfortable and looked after. Across 139 beds and a team of 42 people, you’ll create a consistent guest experience and make sure both hotels run brilliantly, every single day.

You’ll lead the day-to-day running of both hotels, covering reception, housekeeping, F&B and maintenance. From check-in and room readiness to repairs, suppliers and stock, you’ll keep both properties running smoothly, even at busy times.

As a General Manager, you’re responsible for guest scores, safety and compliance across both hotels, making sure each one is audit-ready, teams are trained, and standards stay high. You’ll handle issues quickly and lead every shift with clear communication and confidence.

Balancing great hospitality with strong results means keeping costs controlled, rotas smart and standards high across both hotels, while building a culture people feel proud to be part of.

Coaching supervisors and team leaders, building capability across shifts, and using clear routines will help deliver consistent standards in both hotels. Working with wider site teams and support functions will also drive occupancy, control spend and keep guests coming back.

This role could be a great fit if you:

Have experience managing a hotel or leading multiple hospitality teams across more than one operation

Know how to deliver brilliant standards across reception, housekeeping and maintenance

Lead from the front, handle issues calmly, and keep the guest experience on track

Are confident managing budgets, rotas, compliance and performance (occupancy, costs and guest scores)

Enjoy building strong teams and taking full ownership of results

If you’re looking for a role where you can take real ownership, set the standard and make a genuine impact on every guest stay, we’d love to hear from you.

What you’ll get as a Hotel Manager at Welcome Break:

£10 meal allowance every shift, rewarding salary and annual bonus scheme

Flexible working patterns that fit your lifestyle

50% off onsite brands (including KFC, Burger King, Starbucks & Pizza Express) that will extend to your family and friends when you visit with them!

My Welcome Break discounts – savings at hundreds of retailers

Incentive schemes to reward great performance

Clear career progression from Site Manager roles in Operations or specialised Head Office roles out in the field

Apprenticeship programmes where you can learn and earn at the same time

Holiday allowance that grows with service

Cycle to Work scheme

Free onsite parking

Uniform provided

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.

Apply Now

Refine Your Search

guest experience manager jobs in leeds, wyk

General Manager

General Manager

Assistant Manager - New Club Opening

Guest Service Manager

General Manager

Senior Guest Services Manager

Front of House Manager

Front of House Manager

Breakfast Guest Services Assistant

Wedding and Events Operations Manager

Deputy General Manager (Banyan City Square)

Estate Agent

Operations Manager

Lounge Manager

Hotel - Duty Manager

Card Room Manager

Supervisor

Assistant Manager

Front Office Manager

Guest Service Manager

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