Plant controller Work, Jobs in Leeds, Wyk (with Salaries)

Hire Desk Controller
Fairfax Plant Hire Ltd —Selby
- £30,000 - £38,000 a year
- Full-time
- Organisational skills
- Computer skills
- In-person
Quick apply
2d
Assistant Depot Manager
Boels Rental —Leeds
- Full-time
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Credit Controller
Hain Celestial UK —Leeds
- Annual leave
Quick apply
Head Of Sales
Chippindale Plant & Sales —Leeds
- £64,999 - £65,000 a year
- Hybrid work
- Business development
- Mentoring
- Training & development
Quick apply
Hire & Sales Coordinator
GAP Group —Bradford
- Full-time
- Sales
- Organisational skills
- Communication skills
Parts Supply Chain Supervisor
Dawsongroup —Brighouse
- Full-time
- Customer service
- Continuous improvement
- Team management
Quick apply
14d
Mechanical Fitter
Staptina Engineering Services —Halifax
- Up to £15.18 an hour
- Full-time
- Schematics
- Customer service
- Maintenance
- Free parking
- Health & wellbeing programme
Quick apply
7d

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Hire Desk Controller

Fairfax Plant Hire Ltd
Selby

Quick apply

Job details

Full-time
£30,000 - £38,000 a year
2 days ago

Qualifications

Customer service call handling
Report writing
Contract preparation
Inbound customer enquiry call handling
Report generation
Stakeholder liaison
Administrative support experience
Internal department liaison
Microsoft Office Suite
Purchase order creation
Customer relationship management
Organisational skills
Relationship management
Computer skills
Customer support
Customer interaction
Transport experience
Transport scheduling
Communication skills
Add-on sales

Full job description

Job Title: Hire Desk Controller

Location: Selby Depot

Reports To: Group Transport Director

Hours: Monday to Friday, 7:00am to 5:00pm with a 30-minute unpaid lunch break. Saturday morning by rota

Purpose of the Role

The Hire Desk Controller is responsible for managing customer enquiries, coordinating equipment hires and off-hires, and ensuring an exceptional customer experience from initial enquiry through to completion of the hire.

As a key member of the depot team, you will work closely with customers, transport planners, workshop staff and depot management to maximise fleet utilisation, support revenue growth and deliver outstanding service.

Key Responsibilities

Customer Service & Sales

Handle incoming telephone calls, emails and customer enquiries.
Prepare and issue hire contracts.
Convert enquiries into confirmed hires wherever possible.
Build and maintain strong relationships with existing and prospective customers.
Identify opportunities to promote additional products and services.
Resolve customer queries and issues professionally and efficiently.

Hire Desk Operations

Process hire, extension and off-hire requests accurately and promptly.
Ensure all hire documentation is completed correctly.
Update and maintain the hire management system.
Monitor equipment availability and allocate plant accordingly.
Liaise with customers regarding delivery and collection requirements.
Ensure all contractual and compliance requirements are met.

Coordination & Planning

Work closely with transport planners to coordinate deliveries and collections.
Liaise with workshop and yard teams regarding machine availability and preparation.
Communicate effectively with depots across the business to maximise fleet utilisation.
Assist in managing fleet movements between depots when required.

Administration

Maintain accurate customer and contract records.
Raise purchase orders and process supplier invoices where required.
Support depot administration activities.
Produce reports and information as requested by management.

Commercial Awareness

Understand depot utilisation and revenue targets.
Support efforts to maximise hire opportunities and minimise equipment downtime.
Promote a positive and proactive sales culture within the depot.

Skills & Experience

Essential

Previous experience in a customer-facing administrative or coordination role.
Strong communication and organisational skills.
Ability to manage multiple priorities in a fast-paced environment.
Excellent attention to detail.
Good IT skills, including Microsoft Office.
Ability to work effectively as part of a team.

Desirable

Experience within the plant hire, tool hire, construction or equipment rental sector.
Knowledge of hire management systems such as InspHire.
Experience coordinating transport, logistics or service operations.

Personal Attributes

Customer focused and professional.
Positive and proactive attitude.
Strong problem-solving ability.
Reliable and dependable.
Able to remain calm under pressure.
Keen to learn and develop within a growing business.

Job Types: Full-time, Permanent

Pay: £30,000.00-£38,000.00 per year

Application question(s):

Do you have experience in Transport and Logistics planning
Do you have experience working in hire desk, rental, plant hire or construction environment
Have you previously worked in a fast paced office with high call volumes and changing priorities.
How many years' experience do you have in plant hire desk or similar operational role?
Do you have experience working in plant hire, construction or depot environment?
This role is based at our Selby Depot, hours are Monday to Friday 7am to 5pm. Are you able to commit to these hours, some Saturday mornings too?

Experience:

Plant hire desk: 3 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

plant controller jobs in leeds, wyk

Hire Desk Controller

Assistant Depot Manager

Credit Controller

Head Of Sales

Hire & Sales Coordinator

Parts Supply Chain Supervisor

Mechanical Fitter

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