Service consultant Work, Jobs in Leeds, Wyk (with Salaries)

Failsafe Officer
Leeds Teaching Hospitals NHS Trust —Leeds
- £28,392 - £31,157 a year
- Full-time
- Organisational skills
- Communication skills
- Teaching
12d
Customer Consultant Toyota
RRG Group —Bradford
- £20,800.00 - £25,396.80 a year
- Full-time
- Sales
- In-person
- Communication skills
- Employee discount
Quick apply
12d
Customer Consultant - Leeds
Nationwide Building Society —Leeds
- From £25,250 a year
- Temporary
- Customer service
- Communication skills
7d
Operating Department Practitioner
Leeds Private Hospital —Leeds
- £30,000 - £35,000 a year
- Part-time
- Hospital
- BLS Certification
- ICU experience
Quick apply
4h
Returners Programme
FDM Group —Leeds
Health Advisor/ Admin - Harrogate
MyHealthcare Clinic —Harrogate
- From £20,000 a year
- Overtime
- Hospitality
- Customer service
- No experience needed
- Employee discount
Quick apply
People Operations Assistant
FDM Group —Leeds
- Microsoft Office
- Administrative experience
- Human resources
10d
Employee Benefits Consultant
PIB Group Services Ltd. —Leeds
- Hybrid work
Quick apply
Travel Sales Consultant
Trailfinders —York
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Team Member
NEXT —Leeds
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
10d
AI Specialist
thebigword —Leeds
- Full-time
- Hybrid work
- Azure
- Customer service
- DevOps
Quick apply
Venue and Events Consultant
Successful Events Limited —Chapel Allerton
- £25,000 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Free parking
- Annual leave
Quick apply
10h
Junior/Intermediate Consultant
Quantum Group —Leeds
Client Implementation Associate
Aon Corporation —Leeds
- Communication skills
Sales Consultant
Molton Brown —Leeds
- £13.45 an hour
- Part-time
- Communication skills
- Employee discount
Quick apply
7h
Atlassian Administrator
LNER —York
- £47,000 a year
- Full-time
- Computer literacy
- Analysis skills
- Communication skills
- Employee discount
3h
Sales Consultant
The Watches of Switzerland Group —Leeds
- Part-time
- Sales
- Employee assistance programme
Media Business Development Consultant
LOCALiQ —Bradford
- £32,000 a year
- Full-time
- Hybrid work
- Customer service
- Employee discount
Quick apply
14d
Business Development Consultant
LOCALiQ —Harrogate
- £32,000 a year
- Full-time
- Hybrid work
- Employee discount
Quick apply
12d
Paediatric Outpatient Administrator
York and Scarborough Teaching Hospitals NHS Foundation Trust —York
- £25,760 - £27,476 a year
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
3d

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Failsafe Officer

Leeds Teaching Hospitals NHS Trust -
Leeds

Apply Now

Job details

Full-time
£28,392 - £31,157 a year
12 days ago

Benefits

UK visa sponsorship

Qualifications

Organisational skills
Communication skills
Teaching

Full job description

For questions about this job, contact:

Melissa Hepworth
Service Manager

[email protected]

Job Summary

Be part of something that truly matters. Join one of the UK's largest and most forward-thinking NHS Trusts in a role where your attention to detail directly protects patients and saves sight.

Based at the renowned St James's University Hospital, the Ophthalmology Failsafe Officer is a pivotal position within our Ophthalmology Service one that sits at the heart of patient safety.

This isn't just an administrative role. You'll work shoulder-to-shoulder with clinicians, operational managers and multidisciplinary teams to monitor critical care pathways, identify gaps before they become risks, and take decisive action that makes a real difference to real people. Your contributions will directly shape quality improvement, service efficiency, and compliance with national standards.

You'll thrive here if you are:

Highly organised, methodical and detail-driven
Confident analysing data and navigating patient tracking systems
Proactive, solutions-focused and calm under pressure
A skilled communicator who builds trust across diverse teams
Genuinely passionate about patient safety and continuous improvement

If precision is your strength and purpose is your motivator, we'd love to hear from you. Help us ensure every ophthalmology patient receives the timely, safe care they deserve.

Please note: this position has been re-advertised and we respectfully ask that previous applicants do not reapply.’

Why you should join our Team

As an Ophthalmology Failsafe Officer, you'll be embedded within the Ophthalmology administrative and operational team, collaborating daily with consultants, clinical nurse specialists, service managers, booking teams and data analysts. Far from working in isolation, you'll be a central connector across the service bridging clinical and operational functions to keep pathways moving safely and efficiently.

Our service is part of one of the largest and most respected acute Trusts in the UK, delivering specialist eye care to a diverse and growing population across Leeds and the wider region. Based primarily at St Jamess University Hospital, our department supports high-volume, high-impact services including medical retina, glaucoma, and urgent eye care.

We are a close-knit, supportive team made up of consultants, specialist nurses, optometrists, technicians, administrative colleagues and operational managers. While our workload is fast-paced and clinically significant, our culture is collaborative, respectful and improvement-focused. We take pride in working together to solve problems, protect patient safety and continuously strengthen our pathways.

What you will bring to the role

Proactively monitoring Patient Tracking Lists (PTLs) and failsafe reports across key services including medical retina and glaucoma
Identifying patients who are overdue or at risk of delay and taking swift, decisive action to resolve concerns before they escalate
Liaising with clinical and booking teams to secure appropriate follow-up appointments or escalate issues through the right channels
Maintaining meticulous records and upholding data quality across multiple systems
Supporting audits, performance reporting and service improvement initiatives
Playing an active role in developing and refining failsafe processes to strengthen the service over time

This is a fast-paced, high-volume role that demands focus, resilience and strong organisational skills. You'll regularly review large patient cohorts, manage complex caseloads and work to clear backlogs within agreed timeframes. Meeting turnaround targets is essential but so is the knowledge that every patient you track and rebook is one step closer to receiving the care they need.

Please see the attached job description for further information about this vacancy.

About Leeds Teaching Hospital NHS Trust

Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:

Patient-centred
Collaborative
Fair
Accountable
Empowered

All our actions and endeavours will be guided and evaluated through these values

We’re committed to recruiting exceptional people to deliver outstanding services across Leeds Teaching Hospitals NHS Trust and helping every colleague reach their full potential. We’re looking for a compassionate, inclusive, and collaborative leader who shares our values and can build strong partnerships. We warmly invite applications from people from a variety of backgrounds and sectors, and are especially keen to hear from individuals from a minority ethnic background. We’re dedicated to creating a diverse and inclusive environment where everyone feels valued, supported, and has a true sense of belonging, as we work together to deliver the best in healthcare to the people of Leeds and beyond.

Sponsorship Eligibility

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.

Apply Now

Refine Your Search

service consultant jobs in leeds, wyk

Failsafe Officer

Customer Consultant Toyota

Customer Consultant - Leeds

Operating Department Practitioner

Returners Programme

Health Advisor/ Admin - Harrogate

People Operations Assistant

Employee Benefits Consultant

Travel Sales Consultant

Team Member

AI Specialist

Venue and Events Consultant

Junior/Intermediate Consultant

Client Implementation Associate

Sales Consultant

Atlassian Administrator

Sales Consultant

Media Business Development Consultant

Business Development Consultant

Paediatric Outpatient Administrator

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About Leeds Teaching Hospital NHS Trust

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