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Gilchrist Bakers —Leeds
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Leeds City Council —Leeds
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Middletons Hotel —York
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Operations Manager

Britsafe Limited -
Leeds

Apply Now

Job details

Full-time
£47,000 a year

Qualifications

Driving Licence
Operations management
Client engagement
Computer literacy
Team management
Relationship management
SIA
Security
Leadership
Communication skills
Rota coordination

Full job description

Operations Manager

Location: Leeds (Remote with travel, monthly visit to York HQ)
Salary: From £47,000 per year

About Britsafe

For over 30 years, Britsafe has built a reputation for outstanding customer service. Our success comes from industry-leading people, processes, and technology.

We’re looking for an Operations Manager who shares our commitment to excellence and goes the extra mile to ensure teams and sites set the industry standard.

About the Role

This is a multi-site role overseeing security and cleaning services for a wide portfolio of blue-chip clients in financial services, distribution, and manufacturing across the Yorkshire area and further afield.

You’ll be responsible for:

Leadership & Service Delivery – Ensuring high standards in manned security and cleaning, under SIA Approved Contractor Scheme standards.
Client & Team Management – Building strong client relationships through site visits, meetings, and staff training.
Scheduling & Compliance – Managing rostering (via Timegate), performance, motivation, and compliance.
Technology & Reporting – Using advanced systems for reporting, payroll, and scheduling.

Above all, you’ll ensure the retention and development of your client base.

✅ Requirements

Management experience in security and/or cleaning (essential)
️ Front-line SIA Licence (essential)
Strong leadership and communication skills
High IT literacy and confidence using advanced systems
Full UK driving licence and own car
Willingness to travel to York HQ at least once a month
️ Applicants without an SIA licence and management experience will not be considered.

What We Offer

Competitive salary starting from £47,000 per year
Opportunity to lead high-profile contracts with blue-chip clients
Support from a company that prioritises people, performance, and service excellence

Previous Experience In a Operations Manager Role

SIA Badge

Driving Licence

Apply Now

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