Trade Sales and Service Apprentice
We’re looking for enthusiastic, proactive people to join our apprenticeship programme and become an integral part of our depot teams. As a Trade Sales and Service Apprentice, you’ll follow a structured development programme that combines practical depot experience with high-quality off-the-job training delivered by an approved apprenticeship training provider.
This 12–15 month apprenticeship will give you hands-on experience across key areas of our depot, including customer service at the trade counter, sales and business development, stock control, and kitchen planning.
As a Trade Sales and Service Apprentice you will be supported throughout by your Depot Manager, a dedicated mentor, and our in-house Learning and Development team - ensuring you grow in confidence and capability every step of the way.
What You’ll Gain
This apprenticeship is designed to give you the skills, experience, and confidence to succeed. You will:
- Learn how to deliver exceptional service and build strong relationships with trade customers both in person and over the phone
- Build skills in serving and selling to customers on the trade counter, and ensuring customers receive their products in a timely and efficient manner
- Gain product knowledge and develop the ability to advise customers on our kitchen, bedroom and joinery ranges, identifying new sales opportunities, and helping to drive the growth of the depot.
- Learn the principles of stock control and warehousing, ensuring stock levels are accurately maintained, and following all health and safety regulations
- Grow your confidence and communication skills as part of a close-knit team in a fast-paced depot environment
- Be supported to complete your Level 2 Trade Supplier Apprenticeship, including English and Maths if required
Future Career Pathways
Completing this apprenticeship opens doors to a variety of career opportunities across Howdens, with in-house Learning and Development programmes to support your progression. Many of our past apprentices have progressed into roles such as:
- Trade Counter Salesperson
What We’re Looking For
We’re seeking people who are excited to learn, eager to get involved, and ready to start their career.
Ideally, you’ll have:
- Strong attention to detail and commitment to doing things well
- Great communication skills and a customer-focused mindset
- A proactive attitude with the ability to work independently and use your initiative
- Good organisation and time management
- A genuine interest in developing your skills and growing your career
- The right to work in the UK
The Apprenticeship Programme
- Apprenticeship Standard: Level 2 Trade Supplier
- Duration: Typically 12–15 months (including End Point Assessment)
- Training: A mix of on-the-job experience and off-the-job learning
- Support: From a mentor, depot team, learning and development team and external apprenticeship training provider
- Qualifications: Functional Skills in English and Maths (if needed)
Rewards and Benefits
Your hard work and commitment won’t go unnoticed. As a Howdens apprentice, you’ll receive:
- A matched contribution pension scheme
- Team incentives and social events
- Generous staff discount on Howdens products
About Howdens
Howdens Joinery is the UK’s number one trade kitchen supplier, trusted by over 460,000 trade professionals. With more than 900 depots and a growing presence across Europe, we’re a business built on entrepreneurial spirit and strong local relationships.
At Howdens, we’re committed to being worthwhile for all concerned. We aim to create an inclusive and supportive workplace where everyone can thrive. If you need any adjustments to our recruitment process, just email [email protected] with the job title and location, and we’ll be happy to help.
About Howdens:
Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values.
There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For.
Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email [email protected] with the job title and location, and we will be happy to help you.
Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
