Coordinator, patient services Work, Jobs in Leicester, Eng (with Salaries)

Customer Services Coordinator
PA Housing —Leicester
- £30,796 - £32,105 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Annual leave
- Work from home
Patient Services Adviser
The Glenfield Surgery —Leicester
- Full-time
- Customer service
- GP surgery experience
- In-person
Quick apply
8d
Resettlement Coordinator
Serco Plc —Countesthorpe
- £32,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
- Employee assistance programme
Clinical Administrator/Co-ordinator
LOROS —Leicester
- £14,929.20 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Quick apply
1d
Patient Services Advisor
Spirit Primary Care Limited —Leicester
- Part-time
- In-person
- Office experience
- Store discount
- Health & wellbeing programme
Quick apply
Service Contract Coordinator
Mettler Toledo —Leicester
- £27,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Salesforce
- Annual leave
- Employee assistance programme
Quick apply
17h
Home Moves Coordinator
PA Housing —Leicester
- £33,991 - £35,435 a year
- Call to connect
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Annual leave
- Employee discount
11d
Emerging Talent Coordinator
Babcock International —Leicester
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
1d
Customer Service Assistant / Admin / Trainee Dispenser
Village pharmacy —Leicester
- £26,436.80 a year
- Full-time
- Customer service
- English
- Administrative experience
- Employee discount
Quick apply
2d
Learning Development & Delivery Coordinator - Work Based Learning
Leicestershire County Council —Leicester
- £35,451 - £39,165 a year
- Full-time
- Hybrid work
- Mentoring
- Organisational skills
- Communication skills
- Flexible schedule
Work Experience Coordinator
Leicester College —Leicester
- £26,787 - £28,894 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
- Annual leave
- Employee discount
10d
Education Inclusion and Additional Needs Coordinator
Leicestershire County Council —Leicester
- £28,605 - £31,029 a year
- Full-time
- Hybrid work
- Administrative experience
- IT
- Flexible schedule
Event Coordinator
Athena Events Ltd —City of Leicester
- From £27,000 a year
- Weekend availability
- CRM software
- Hospitality
- Sales
- Flexitime
Quick apply
4d
Logistics & Customer Service Coordinator
Giant UK Ltd —Leicester
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
Quick apply
1d
Service Coordinator
Sunfish Services Limited —Derby
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Dispensary Assistant
Peak Pharmacy —Leicester
- From £13.24 an hour
- Part-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quality and Governance Administrator
Spire Healthcare —Leicester
- Part-time
- Computer literacy
- Free parking
- Annual leave
Patient Transport Liaison Officer
EMED Group —Leicester
- £13.71 an hour
- Full-time
- Hospital
- Travel
- Patient care
- Annual leave
- Employee assistance programme
Quick apply
18h
Communities Programme Operations Coordinator
Bloomsbury Football Foundation —Leicester
- £26,500 - £31,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
HR & Recruitment Coordinator
Effective Energy Group —Leicester
- £28,000 - £32,000 a year
- Microsoft Office
- Administrative experience
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
9d

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Customer Services Coordinator

PA Housing -
Leicester

Apply Now

Job details

Part-time | Full-time
£30,796 - £32,105 a year

Benefits

Annual leave
Work from home
Employee discount
Car scheme

Qualifications

Customer service
Microsoft Office
IT

Full job description

Are you the kind of person who thrives on making things better for others?

Do you love solving problems, supporting people, and being the friendly, knowledgeable voice at the end of the phone (or webchat)? At PA Housing, we’re not just about properties we’re about people, and we’re on the lookout for someone who shares our passion for excellent service.

We’re looking for a Customer Services Coordinator to join our brilliant team. This isn’t your average customer service job this is about being a key point of contact for our residents, taking ownership of queries and providing advice, support and resolution across a wide range of housing services. If you want to work somewhere that’s committed to doing things better, this could be the role for you.

Please note: This role involves working a shift pattern between Monday and Friday, 8am to 8pm, with a rota'd Saturday shift from 9am-12pm and Sunday shift 10am-2pm.

We have various hour contracts available (full time and part time hours) - more details to be discussed during interview

What’s in it for you?

In addition to a competitive salary, you’ll enjoy a range of great benefits, including:

High street discount schemes
Health cash plans
26 days’ annual leave, increasing to 29 after three years (plus the option to buy more)
Flexible bank holidays use them when it suits you
Car leasing scheme
Hybrid working after your initial six-month probation period in the office, you’ll have the flexibility to work from home two to three days a week
Optional nine-day fortnight working pattern

What you’ll be doing

You’ll play a crucial role in supporting our residents and ensuring their experience is as seamless and helpful as possible. Day-to-day, you’ll:

Respond to resident enquiries via phone, email, webchat, social media, and more
Resolve a wide variety of housing, repairs, and landlord-related issues as a first point of contact
Take ownership of customer queries, ensuring they are passed to the right teams when needed
Use internal systems and knowledge resources to provide consistent, accurate advice
Spot opportunities for service improvement and work with stakeholders to make improvements to the service
Support new build residents by liaising with managing agents and dealing with defect-related queries
Ensure customer interactions are logged correctly in our CRM system
Build lasting relationships with residents through outstanding service and empathy

We recommend you read the full job description to get a really good understanding of what the role entails, you can find this as a downloadable attachment at the bottom of the advert.

What we’re looking for

We’re after someone who’s proactive, caring, and always ready to go the extra mile. You don’t need to know everything from day one we’ll train and support you but ideally, you’ll bring:

Experience in a customer service role
Accurate record-keeping and data input skills
Strong IT skills, including Microsoft Office
Familiarity with housing management systems like Northgate (bonus, not a dealbreaker)
A calm and confident approach when dealing with a wide range of people and queries
A genuine interest in helping people and improving their experience

We’re proud to offer a workplace that champions respect, integrity, and accountability. If that aligns with your values, we’d love to see your application.

Ready to make a difference? Apply now and help us put people at the heart of housing.

AGENCIES: We know where you are if we need your support so please do not contact us.

To apply for this role please click on the apply button or for any enquiries please email [email protected] - We reserve the right to close this job advert early if we receive a sufficient number of applications. Therefore, we advise you to apply promptly to ensure your application can be considered.

Apply Now

Refine Your Search

coordinator, patient services jobs in leicester, eng

Customer Services Coordinator

Patient Services Adviser

Resettlement Coordinator

Clinical Administrator/Co-ordinator

Patient Services Advisor

Service Contract Coordinator

Home Moves Coordinator

Emerging Talent Coordinator

Customer Service Assistant / Admin / Trainee Dispenser

Learning Development & Delivery Coordinator - Work Based Learning

Work Experience Coordinator

Education Inclusion and Additional Needs Coordinator

Event Coordinator

Logistics & Customer Service Coordinator

Service Coordinator

Dispensary Assistant

Quality and Governance Administrator

Patient Transport Liaison Officer

Communities Programme Operations Coordinator

HR & Recruitment Coordinator

I want to receive the latest job alerts for coordinator, patient services in leicester, eng

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