Retail customer service representative Work, Jobs in Leicester, Lec (with Salaries)

New Business Customer Representative
Hastings Direct —Leicester
- £26,230 - £29,500 a year
- Weekend availability
- Hybrid work
- Life insurance
- Referral programme
Customer Service Agent
Northgate Vehicle Hire —Coventry
- £28,168 a year
- Customer service
- Communication skills
- Employee discount
Quick apply
Customer Service Assistant
MAND SERVICES LTD —Nottingham
- £14 - £17 an hour
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
2d
Trainee Customer Service Advisor
MAND SERVICES LTD —Nottingham
- £14 - £17 an hour
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
2d
Customer Services Assistant
Chelmsford Star Co-operative Society —Market Harborough
- £12.75 an hour
2h
Retail Customer Service Assistant - Temporary
bp Retail —Market Harborough
- £13.45 an hour
- Part-time
- Café
Customer Service Associate
UPS —Nottingham
- £24,784 a year
- 8 hour shift
- Customer service
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Customer Service Advisor/Trainee Dispenser
Personal Homecare Pharmacy —Leicester
- £26,208 a year
- Full-time
- Customer service
- Computer literacy
- Administrative experience
Quick apply
Part Time Customer Service Advisor
Socktopus —Market Harborough
- Part-time
- Bilingual
- Customer service
- English
- Employee discount
Quick apply
12d
Retail Customer Service Assistant - Nights
bp Retail —Market Harborough
- £13.45 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
Customer Service Representative
Povoas Packaging Ltd —Desborough
- £27,000 - £29,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
10d
Customer Services Support Technician
Secure Retail Ltd —Coalville
- From £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
Quick apply
3d
Print Shop Operative / Customer Service & Production Assistant
Minuteman Press Oadby —Oadby
- £12.21 - £19.06 an hour
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
Customer Services Assistant
Central Coop —Countesthorpe
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
7d
Customer Service Representative
KES Lighting & Home —Bedworth
- £24,500 - £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Sick pay
Quick apply
11d
Customer Services Assistant
ChelmsfordStarCoop —Countesthorpe
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
7d
Customer Service Assistant
Bandai Namco Amusement Europe Head Office —Tamworth
- Part-time
Quick apply
2d
Customer Service Advisor
FMG Repair Services —Ilkeston
- £28,166.35 a year
- Overtime
- IT
- Annual leave
- Employee discount
Quick apply
1d
Customer Service Representative
RXO, Inc. —Derby
- Full-time
- Customer service
- Microsoft Office
- Data entry
- Employee assistance programme
- Life insurance
Customer Service Representative
Sunspel —Long Eaton
- Temporary
- Microsoft Outlook
- Customer service
- IT

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New Business Customer Representative

Hastings Direct -
Leicester

Apply Now

Job details

Full-time
£26,230 - £29,500 a year

Benefits

Cycle to work scheme
Company pension
Tech scheme
Pay rise
Life insurance
Referral programme

Full job description

Do you have fantastic people skills? Can you deliver a great customer experience? If yes, we have the perfect job for you in our vibrant Leicester office!

Working Hours/ Shift Patterns: You will work 37.5 hours per week including one full weekend and one Saturday in every five. If you work a weekend shift, you’ll get time off in lieu.

Our opening hours: Monday to Friday 08:00 - 19:00, Saturday 09:00 – 17:00 and Sunday 09:00 – 13:00

Training: Our 12 week training programme is delivered face to face in the office.

The first 8 weeks focus on core learning, followed by continued in‑office support through to week 12 as you build confidence and embed your skills. After completing the full programme, you’ll receive sign‑off from a trainer or team leader before moving to hybrid working and into your permanent team.

Holiday Allowance During Training: To ensure you gain the maximum benefit from our training programme and feel fully supported as you begin your career, holiday will be limited during the initial training period. One day of holiday is permitted within the first 4 weeks. From weeks 5 to 12, holiday requests will be reviewed on a case‑by‑case basis.

Our approach to Hybrid Working: With hybrid working, you have more flexibility, as you usually only have to visit our office once a week and work remotely for the rest of the time. You can always opt to work from the office more frequently if that suits you better. When we organise training and events you may be required to attend in person for the duration.

Salary: The starting salary is £26,230, plus a comprehensive benefits package. Upon completing the training and coaching period, which typically lasts 12 weeks, the salary will automatically increase to £26,550. There will be further opportunities for salary progression up to £29,500, depending on your commitment to personal development and career growth.

Location: Our fantastic Leicester office, which is in the city centre and only a short walk from the train station.

At Hastings Direct, we have a simple ambition – to be the best and biggest digital insurance provider in the UK. Our customer teams play a huge role in that, speaking to thousands of customers every day, and delivering the high-quality insurance service they deserve.

Your role:
The New Business team provides customers with new quotes, whether they're looking for car, bike, van, home, or multi-car/bike policies. We give them all the details they need to make an informed decision, making sure they have the right cover that suits all their needs. Wherever possible, you will support customers to complete the purchase of their policy, using one of our digital products.

What we're looking for in a New Business Customer Representative:

Self-motivated individuals that take pride in what they do, uphold our values, and focus on outcomes.
Someone comfortable with change, able to adapt quickly and show resilience
Colleagues with a positive, empathetic, and patient approach
Clear communicators who can build rapport and bring their personality to work
People adept at navigating software systems while managing a conversation
Someone who's accountable, thorough, and pays attention to detail

What we offer:
Join us and you’ll find a different way of doing things. We call it the 4Cs. So, we focus on getting it right for our colleagues, customers, company and community.

As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. That includes initial in-house training on our products and systems, as well as taking live calls alongside an experienced colleague, and regular, on-going training tailored to your individual needs. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. And the chance to develop your career across our business, with opportunities for secondments, or to become a coach.

Benefits you’ll receive:

Up to 5% annual discretionary Bonus
Hybrid working (1 day per week in the office with the option to do more depending on your preference)
A fantastic open plan modern office
We promote a relaxed, friendly & diverse working environment
'Harrys’ - a great onsite restaurant, with a wide range of choice at breakfast and lunchtime & an on-site Costa coffee
25 days holiday and bank holidays equivalent (plus buy and sell up to 5 days)
Pension match up to 10% of your salary
Life insurance (4 x base salary)
Discounted Hasting Direct products
Discounts & cashback with well-known retailers
Tech scheme, cycle to work, health assessments, and skin check - on completion of probation
Refer a friend scheme - earn £500 for every friend you refer
We will provide you will all the tech that you need! Including a brand-new Microsoft Surface laptop

As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. For this position, we’re regrettably unable to accept applications through the Disability Confident Scheme (DCS) due to the extremely high volumes of applications we receive. However, what we put in place for these positions instead in order to remove barriers is an opportunity for all candidates to complete first stage assessments, in the form of some online exercises, which we can also provide adjustments for on a case-by-case basis. For more information on the DCS, please visit our inclusive business page on our careers site.

If you believe you require any reasonable adjustments in order to complete the online assessment and/or interview process due to disabilities or health conditions, please do contact the recruitment team at: [email protected] prior to completing your application.

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.

Job posting end date:

Apply Now

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retail customer service representative jobs in leicester, lec

New Business Customer Representative

Customer Service Agent

Customer Service Assistant

Trainee Customer Service Advisor

Customer Services Assistant

Retail Customer Service Assistant - Temporary

Customer Service Associate

Customer Service Advisor/Trainee Dispenser

Part Time Customer Service Advisor

Retail Customer Service Assistant - Nights

Customer Service Representative

Customer Services Support Technician

Print Shop Operative / Customer Service & Production Assistant

Customer Services Assistant

Customer Service Representative

Customer Services Assistant

Customer Service Assistant

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Customer Service Representative

Customer Service Representative

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