Operations lead Work, Jobs in Leicester (with Salaries)

Operations Lead
Healand Labs —Leicester
- From £30,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Supervising experience
- Free parking
- Employee discount
Quick apply
7d
Lead Consultant
Adept Care Consultancy —Hinckley
- £50,000 a year
- Full-time
- Analysis skills
- Presentation skills
- Organisational skills
Quick apply
7d
Operations Support Lead
Statutory Inspections Ltd —Castle Donington
- £15 - £16 an hour
- Full-time
- Microsoft Excel
- Customer service
- Maintenance
Quick apply
5d
Operations Capability Lead
Reckitt —Nottingham
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Life insurance
Value Stream Lead
NHS Supply Chain —Nottingham
- £65,920 - £77,553 a year
- Hybrid work
- ERP systems
- Analysis skills
- Patient care
- Employee assistance programme
- Life insurance
5d
Lead (Reliability)
NEBOSH —Leicester
- £44,301.30 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Fit Out Team Leader
Wiltech Acoustics LTD —Shepshed East
- Up to £18.07 an hour
- Full-time
- Management
- Team management
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Client Operations Lead - Nottingham
NCR —Nottingham
- Full-time
- Sales
- Mentoring
- Contracts
14d
Operations Team Leader - Security (6 month FTC) - Highcross Leicester
Savills Management Resources —Leicester
- £16.63 an hour
- Night shift
- Management
- Customer service
- English
12d
Product Recovery Lead
Loaf —Nuneaton
- Full-time
- Microsoft Excel
- English
- Maths
- Employee assistance programme
- Employee discount
12d
Supply Chain 3PL Key Account Lead
Aldi —Atherstone
- £37,545 - £43,840 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Sick pay
Lead Buyer - New Product Development Sourcing (Huntingdon or Nottingham, UK)
Videojet —Nottingham
- Full-time
- Oracle
- Engineering
- Bachelor's degree
- Annual leave
Governance and Integrity Lead
British Canoeing —Nottingham
- £53,000 - £55,000 a year
- Full-time
- Hybrid work
- Leadership
- Free parking
- Annual leave
7d
Production Team Leaders
NP Aerospace —Coventry
- £34,886.40 a year
- Full-time
- Organisational skills
- Agile
- IT
- Annual leave
Group Secretary and Governance Lead
Repton School —Repton
- Full-time
- Travel
- Classroom experience
- School
9d
Production Team Leaders
NP Aerospace Limited —Coventry
- £34,886.40 a year
- Full-time
- Organisational skills
- Agile
- IT
- Annual leave
Meetings and Events Client Operations Finance Lead (12-month fixed term contract)
Emota —Ashby-De-La-Zouch
- Microsoft Powerpoint
- Organisational skills
- Communication skills
Quick apply
3d
Business Development Lead - Submarines
Rolls-Royce —Derby
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Employee discount
3d
Manufacturing Team Leader
Accrofab —Derby
- Full-time
Quick apply
Back End Team Leader
Ball Corporation —Kettering
- Management
- Communication skills
Quick apply

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Operations Lead

Healand Labs
Leicester

Quick apply

Job details

Full-time
From £30,000 a year
7 days ago

Benefits

Free parking
Employee discount
On-site parking

Qualifications

Microsoft Excel
Customer service
Logistics
Warehouse management system
Supervising experience
Organisational skills
Warehouse experience
Leadership
Communication skills

Full job description

Operations Lead – Ecommerce & Fulfilment
Location: Leicester – On site
Employment Type: Full-Time

Salary: £30,000+ per year

About Healand Labs

Healand Labs is an exciting new health and wellness company launching in August/September 2026, focused on delivering premium, science-led supplements that help people optimise their health, performance, and longevity.

As a startup, we are building our operations from the ground up. This is a unique opportunity to join the business at launch, play a key role in shaping how we operate, and grow into a leadership position as the company expands.

The Role

As our Operations Lead, you will be responsible for the day-to-day running of our fulfilment operation and will be the central point of contact for everything from inventory management to customer order fulfilment.

Initially, you'll be hands-on, picking, packing and dispatching orders yourself while establishing efficient operational processes. As order volumes increase, you will recruit, train and lead an operations team, ensuring the business continues to deliver an outstanding customer experience.

This role is ideal for someone who enjoys taking ownership, thrives in a fast-paced startup environment, and is excited about building scalable operational systems from day one.

Key Responsibilities

Order Fulfilment & Warehouse Operations

Manage the complete order fulfilment process from order receipt through to dispatch.
Pick, pack and dispatch customer orders accurately and efficiently.
Ensure all orders are shipped within agreed service levels.
Maintain high standards of quality, accuracy and presentation.
Coordinate daily warehouse activities to maximise efficiency.

Inventory Management

Maintain accurate inventory records across finished goods, packaging materials and consumables.
Monitor stock levels and place replenishment orders to ensure product availability.
Manage stock rotation and inventory accuracy through regular cycle counts.
Ensure temperature-sensitive products are stored correctly, including maintaining refrigerated storage where required to preserve product quality and efficacy.
Monitor packaging supplies and ensure sufficient stock is always available to support fulfilment.
Work closely with suppliers to ensure timely replenishment of inventory.

Customer Service

Act as the primary point of contact for all customer order enquiries.
Respond promptly and professionally to customer queries regarding order status, deliveries and product shipments.
Resolve customer issues efficiently while maintaining a high standard of customer care.
Monitor customer feedback and identify opportunities to improve the customer experience.

Operations & Continuous Improvement

Develop and improve fulfilment and warehouse processes to support business growth.
Create and maintain Standard Operating Procedures (SOPs).
Identify opportunities to improve efficiency, reduce errors and automate manual tasks.
Monitor operational performance and recommend improvements to increase productivity and customer satisfaction.
Support the implementation of new systems and operational technologies as the business grows.

Team Leadership

Lead the day-to-day fulfilment operation.
Recruit, train and onboard new Operations Assistants as order volumes increase.
Create a positive, accountable and high-performing team culture.
Allocate daily workloads and ensure operational targets are achieved.
Coach and develop team members to support their growth within the business.

Skills & Experience

Essential

2+ years' experience in ecommerce operations, warehouse operations, fulfilment or logistics.
Excellent organisational and planning skills.
Strong attention to detail.
Ability to work independently and take ownership.
Excellent communication and customer service skills.
Confident using Microsoft Excel or Google Sheets.
Comfortable learning new ecommerce, inventory and warehouse systems.
A proactive mindset with a passion for improving processes.

Desirable

Experience using Shopify, WooCommerce or similar ecommerce platforms.
Experience with inventory or warehouse management systems.
Previous supervisory or team leadership experience.
Experience working in a startup or high-growth business.

What We Are Looking For

We're looking for someone who:

Enjoys building processes rather than simply following them.
Is comfortable rolling up their sleeves and being hands-on.
Thrives in a fast-paced startup environment where priorities can evolve.
Takes ownership and accountability for delivering results.
Has a continuous improvement mindset.
Wants to grow into a larger leadership role as the company scales.

Why Join Healand Labs?

Join an ambitious startup at launch and help build the business from day one.
Play a key role in shaping our operations and customer experience.
Opportunity to grow into an Operations Manager role as the company expands.
High level of autonomy, ownership and responsibility.
Staff discount on Healand Labs products.

Pay: From £30,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

operations lead jobs in leicester

Operations Lead

Lead Consultant

Operations Support Lead

Operations Capability Lead

Value Stream Lead

Lead (Reliability)

Fit Out Team Leader

Client Operations Lead - Nottingham

Operations Team Leader - Security (6 month FTC) - Highcross Leicester

Product Recovery Lead

Supply Chain 3PL Key Account Lead

Lead Buyer - New Product Development Sourcing (Huntingdon or Nottingham, UK)

Governance and Integrity Lead

Production Team Leaders

Group Secretary and Governance Lead

Production Team Leaders

Meetings and Events Client Operations Finance Lead (12-month fixed term contract)

Business Development Lead - Submarines

Manufacturing Team Leader

Back End Team Leader

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