Service delivery manager Work, Jobs in Letchworth, Hrt (with Salaries)

Operations Manager
CitySprint —Letchworth
- £34,380 a year
- Full-time
- Supervising experience
- Organisational skills
- Annual leave
Quick apply
7d
Operations Controller(OOH)
CitySprint —Letchworth
- £26,757 - £29,345 a year
- Part-time
- Microsoft Office
- Organisational skills
- Communication skills
- Annual leave
Quick apply
2d
Service Manager
SHJ Medical & Lab Gas Specialists —Chesham
- £55,000 - £70,000 a year
- Full-time
- Hybrid work
- ERP systems
- Continuous improvement
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
8d
Manager, Customer Service
Enovis —Letchworth
- Full-time
9h
Executive Assistant to CEO
Phi Partners —Hatfield
- £60,000 - £80,000 a year
- Full-time
- Master's degree
- Administrative experience
- Organisational skills
- Gym membership
Quick apply
Parking Services Manager
North Hertfordshire District Council —Letchworth
- £49,256 - £57,142 a year
- Hybrid work
- Project management
- Contracts
- Leadership
- Flexible schedule
13d
Contracts Manager
Maydencroft Limited —Letchworth
- £60,000 - £80,000 a year
- Full-time
- Organisational skills
- In-person
- Annual leave
- Work from home
Quick apply
15h
Asbestos Manager (12m FTC)
SettleParadigm —Letchworth
- £71,708 a year
- Full-time
- Continuous improvement
- Communication skills
- Free parking
Quick apply
8d
Client Relationship Manager (Maternity Cover)
Source Facilties Maintenance Limited —Bishop's Stortford
- Up to £40,000 a year
- Temporary
- Hybrid work
- CRM software
- Maintenance
- Administrative experience
Quick apply
Assistant Service Manager
The Edmund Trust —Cambridge
- £31,847 - £34,676 a year
- Weekend availability
- Supervising experience
- In-person
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
13d
Day Centre Deputy Manager
Heritage Lounge —Letchworth
- Up to £30,000 a year
- Part-time
- Management
- English
- Organisational skills
- Referral programme
Quick apply
2d
Lead Online Manager
Sainsbury's —Letchworth
- From £36,250 a year
- Management
- Leadership
- Employee discount
5d
Portfolio Raid Manager
M Group —Stevenage
- Azure
- Organisational skills
- Agile
- Annual leave
- Employee assistance programme
14d
Delivery Manager (Frameworks)
M Group —Cambridge
- £58,000 - £66,000 a year
- Maintenance
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
Operations Manager
Kelly's Storage Limited —Luton
- £32,000 - £36,000 a year
- Full-time
- Management
- Leadership
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
13d
Transport Officer/Senior Transport Officer
North Hertfordshire District Council —Letchworth
- £39,522 - £50,383 a year
- Call to connect
- Hybrid work
- Flexible schedule
13d
Head of Transport
DDC Foods Ltd —Hemel Hempstead
- Up to £55,000 a year
- Full-time
- Management
- Analysis skills
- In-person
Quick apply
6d
Senior Delivery Manager
MaPS —Bedford
- £83,000 a year
- Hybrid work
- Continuous improvement
- Leadership
- Annual leave
- Employee assistance programme
4d
Project Manager
M Group —Stevenage
- Overtime
- Project management
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Head of Bids
M Group —Stevenage
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
6d

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service delivery manager jobs near letchworth, hrt

Operations Manager

CitySprint -
Letchworth

Quick apply

Job details

Full-time
£34,380 a year
7 days ago

Benefits

Annual leave
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Supervising experience
Organisational skills

Full job description

Operations Manager

Location: Letchworth

Salary: £34,380

Hours: 40 hours

Shifts: Monday to Friday, 9:00 am to 6:00 pm

Contract: Permanent

What you’ll get at CitySprint

25 days’ annual leave plus bank holidays, and a day off for your birthday
Enhanced maternity and paternity leave
Free access to mental health support, including 1:1 therapy
Healthcare and wellbeing benefits
Extra family‑friendly days for key life moments, plus death in service cover

The role

As an Operations Manager, you'll play a key role in leading the day-to-day operations of the Service Centre, ensuring courier resources are managed effectively and customer service levels are consistently achieved. You'll support the Service Centre Manager in driving operational performance, commercial growth, and team success within a fast-paced logistics environment.

Why CitySprint

CitySprint is on an exciting journey to become the UK's leading courier services provider. Our investment in our people, technology, and customer experience allows us to deliver market-leading same-day and time-critical logistics solutions. We move quickly, think commercially, and trust our people to make a difference every day.

Who we are

CitySprint is a UK‑wide logistics business delivering same‑day and time‑critical services for customers who need things done right, first time. We work at pace, rely on good judgement, and trust our people to take ownership.

We’re also part of DPD and the wider Geopost group, which gives us the backing, scale and stability of a leading international delivery network — while CitySprint remains very much its own business, with a distinct focus and pace.

It’s a busy, fast‑moving role where priorities can change quickly, and you’ll be trusted to stay organised, communicate clearly, and solve problems as they arise.

What you’ll be doing

Managing day-to-day courier resources to maximise efficiency and service performance
Supporting the Service Centre Manager in achieving operational and commercial objectives
Leading, coaching, and developing a team of Operations Controllers and Coordinators
Conducting regular performance reviews and one-to-one meetings
Monitoring operational costs and resource allocation to maximise revenue and profitability
Building and maintaining positive relationships with customers and key stakeholders
Ensuring customer SLAs and health and safety standards are consistently met
Keeping operational systems updated accurately, including CityTrak, X-Despatch and Salesforce
Supporting the implementation of new business opportunities alongside Sales and Account Management teams
Deputising for the Service Centre Manager when required

What we’re looking for

Strong understanding of Service Centre operational processes
Previous experience managing or supervising operational teams
Working knowledge of systems such as CityTrak and X-Despatch
Ability to communicate business-critical information clearly and effectively
Strong organisational skills and the ability to reprioritise in a fast-moving environment
Commercial awareness with an understanding of KPIs, SLAs, revenue, and performance targets
A customer-focused approach and the ability to build strong working relationships
Confident decision-maker with the ability to lead by example

Apply

If you're looking for an opportunity to lead a high-performing operational team within a growing and ambitious business, we'd love to hear from you.

All successful candidates will be required to complete a DBS check as part of the recruitment process. Employment offers are subject to a satisfactory DBS check.

Apply now.

Quick apply

Refine Your Search

service delivery manager jobs in letchworth, hrt

Operations Manager

Operations Controller(OOH)

Service Manager

Manager, Customer Service

Executive Assistant to CEO

Parking Services Manager

Contracts Manager

Asbestos Manager (12m FTC)

Client Relationship Manager (Maternity Cover)

Assistant Service Manager

Day Centre Deputy Manager

Lead Online Manager

Portfolio Raid Manager

Delivery Manager (Frameworks)

Operations Manager

Transport Officer/Senior Transport Officer

Head of Transport

Senior Delivery Manager

Project Manager

Head of Bids

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