Customer service manager Work, Jobs in Lewes, Esx (with Salaries)

Account Manager/Media Buyer Remote, Hybrid or Office Based
Fitness Marketing Agency —Haywards Heath
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
Quick apply
5d
Head of Housing Operations
Southdown —Lewes
- £66,683 a year
- Hybrid work
- Continuous improvement
- Budgeting
- Leadership
- Annual leave
3d
Fragrance Account Manager
HeathrowAcademy —Lewes
- Weekend availability
- Customer service
- Merchandising
- Training & development
11d
Holiday Services Manager
Park Holidays UK —Pevensey Bay
- £29,000 a year
- Full-time
- Organisational skills
- Computer skills
- Guest services
- Employee assistance programme
- Employee discount
12d
Shop Manager - Ringmer (On-site)
Raystede Centre for Animal Welfare —Ringmer
- £26,306 a year
- Weekend availability
- In-person
- Retail management
- Leadership
- Annual leave
Customer Service Manager
Telecom Acquisitions Ltd. —Horsham
- £40,000 - £45,000 a year
- Full-time
- Team management
- Training & development
Quick apply
Cafe Assistant Manager
Flint Owl Bakery —Lewes
- From £28,000 a year
- Full-time
- Inventory control
- Customer service
- Bakery
- Employee discount
Quick apply
4d
Customer Relationship Manager
Care UK —Hailsham
- £40,000 a year
- Weekend availability
- Customer service
- Business development
Customer Excellence Manager
MPB —Brighton
- Hybrid work
- Data analysis skills
- Analysis skills
- AI
- Annual leave
- Employee assistance programme
Quick apply
13d
Residential sales manager
Marcus Grimes Estate Agents —Henfield
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Administrative experience
- Team management
Quick apply
11d
Customer Relationship Manager
Barchester Healthcare —Copthorne
- Microsoft Powerpoint
- Salesforce
- Communication skills
Quick apply
Store Manager
Wed2B UK and ROI —Brighton and Hove
- £30,607 a year
- Weekend availability
- Customer service
- English
- Training & development
- Employee discount
Quick apply
Box Office Manager Maternity Cover
Komedia Brighton —Brighton and Hove
- £27,000 - £32,000 a year
- Sales
- Customer service
- Computer literacy
Quick apply
2d
Subscription & Loyalty Lead
Nespresso —Crawley
- Up to £60,000 a year
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
9d
Store Manager
Mountain Warehouse —Worthing
- Full-time
- Customer service
- Budgeting
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Sales Team Leader
TR Fastenings —East Grinstead
- £36,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
13d
Customer Experience Manager
Tunbridge Wells Borough Council —Royal Tunbridge Wells
- £28,420 a year
- Part-time
- Hybrid work
- Management
- Customer service
- Free parking
- Annual leave
6d
Shop Manager - Lewes
Raystede Centre for Animal Welfare —Lewes
- £27,833 a year
- Full-time
- Retail management
- Leadership
- Annual leave
Luxury Showroom Manager
Quorn Stone —Royal Tunbridge Wells
- £33,000 - £36,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Paid training
- Employee assistance programme
Store Manager - Brighton
Dr. Martens —Brighton
- From £36,000 a year
- Full-time
- Customer service
- Computer literacy
- Training & development
- Employee assistance programme
Quick apply
4d

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Account Manager/Media Buyer Remote, Hybrid or Office Based

Fitness Marketing Agency
Haywards Heath

Quick apply

Job details

Full-time
£35,000 - £40,000 a year
5 days ago

Qualifications

CRM software
Client engagement
Lead generation
Pay-per-click advertising platforms
Conversion optimisation
Relationship management
Audience segmentation
Paid social media advertising campaigns
A/B testing
Account management
PPC Campaign Management
Communication skills

Full job description

Account Manager/Media Buyer – Remote, Hybrid or Office-Based

Salary: £35,000–£40,000, depending on experience

Are you passionate about digital marketing, Facebook, Instagram and fitness? Do you excel in client relationships and have a knack for ensuring customer success?

If you’re motivated by getting results for clients and helping businesses grow through Meta advertising, we want you on our team.

Who We Are

We’re a digital marketing agency specialising in generating high-quality leads for gyms and fitness businesses through the Meta platform. We help fitness business owners grow by executing high-converting advertising campaigns.

We’re looking for a strategic, forward-thinking Account Manager with strong Meta advertising experience, good CRM knowledge and the confidence to manage client relationships effectively.

About the Role

As an Account Manager, you’ll work closely with our clients, onboarding, coaching and guiding them through our proven marketing process to help their Meta campaigns achieve results.

You’ll play a pivotal role in managing client relationships, hosting regular client calls, setting up Meta campaigns and analysing performance.

You’ll need to be personable and able to build strong relationships, while also being confident enough to hold your own during challenging conversations. You must be comfortable explaining campaign performance clearly, managing expectations and giving clients honest, constructive advice.

The role can be fully remote within the UK, hybrid or based at our office in Haywards Heath, West Sussex.

What You’ll Be Doing:

Campaign Management

Use Meta Ads Manager to set up, launch and monitor campaigns focused on delivering high-converting leads.
Track key performance indicators such as cost per lead, click-through rate, conversion rate and return on ad spend.
Conduct A/B testing across creatives, copy and audience segments to optimise campaign performance.
Provide strategic advice on how clients can adjust their budgets, offers and creative assets to improve results.
Assist clients with CRM management, automation building and list segmentation across a variety of CRM platforms. GoHighLevel is our preferred system.

Client Communication and Customer Service

Onboard new fitness business owners into our marketing system, guiding them through the setup and optimisation of their Meta campaigns via personalised Zoom sessions.
Lead client support calls, providing clear and tailored recommendations to improve lead generation and campaign performance.
Act as a key point of contact for client questions and concerns through Zoom and email.
Explain campaign data and recommendations in a clear, straightforward way.
Build genuine relationships with clients while confidently managing expectations and challenging them constructively when action is needed.
Remain calm and solutions-focused during difficult conversations or periods of fluctuating campaign performance.
Proactively monitor client performance
Build long-term client relationships by providing tailored recommendations and feedback aligned with their business goals.

Why You’ll Love Working With Us

Competitive salary and bonuses: £35,000–£40,000, depending on experience, with monthly and annual performance-based bonus opportunities.
Training and development: Access to continuous training to enhance your skills in Meta advertising, client management and digital marketing.
Flexible working location: Work remotely within the UK, on a hybrid basis or from our Haywards Heath office.

What We’re Looking For

Strong, hands-on experience using Meta Ads Manager and a solid understanding of Facebook and Instagram campaign management.
Confidence reviewing campaign data, identifying issues and recommending appropriate actions.
Previous experience in account management, client success or another client-facing role.
A personable communication style and the confidence to hold professional, sometimes challenging, conversations with clients.
Confidence hosting Zoom calls and providing clear, valuable insights about marketing performance.
Good working knowledge of CRM systems, including funnels, pipelines, automations, workflows and lead management.
GoHighLevel experience is highly desirable.
Excellent communication skills, with the ability to present data and strategies in a way clients can easily understand.
A natural problem-solver who can manage client challenges quickly and professionally.
Experience with audience segmentation, retargeting and conversion-rate optimisation.
A proactive mindset with the ability to work independently and take ownership.
A genuine interest in fitness, digital marketing and business growth.

If you’re passionate about delivering excellent client support while driving marketing success, we'd love to hear from you!

Pay: £35,000.00-£40,000.00 per year

Experience:

Meta ads: 2 years (required)

Work Location: Hybrid remote in Haywards Heath

Quick apply

Refine Your Search

customer service manager jobs in lewes, esx

Account Manager/Media Buyer Remote, Hybrid or Office Based

Head of Housing Operations

Fragrance Account Manager

Holiday Services Manager

Shop Manager - Ringmer (On-site)

Customer Service Manager

Cafe Assistant Manager

Customer Relationship Manager

Customer Excellence Manager

Residential sales manager

Customer Relationship Manager

Store Manager

Box Office Manager Maternity Cover

Subscription & Loyalty Lead

Store Manager

Sales Team Leader

Customer Experience Manager

Shop Manager - Lewes

Luxury Showroom Manager

Store Manager - Brighton

I want to receive the latest job alerts for customer service manager in lewes, esx

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