Customer insights analyst Work, Jobs in Lichfield, Sts (with Salaries)

Business Insights Analyst
Reachdesk Ltd —Birmingham
- Remote
- SQL
- Annual leave
Quick apply
AML Analyst
Moneycorp —Coventry
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Banking
Data Analyst
2 Sisters Food Group —Birmingham
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Bakery
- Annual leave
- Employee assistance programme
6d
Performance & Practice Analyst
Coventry City Council —Coventry
- £23,187 - £27,919 a year
- SQL
20h
Marcus by Goldman Sachs, Operations MI Analyst, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Microsoft Excel
- Customer service
- Data analysis skills
- Employee assistance programme
Business Performance Analyst
QBE —Stafford
- Full-time
- Hybrid work
- Management
- Computer networking
- IT
Business Analyst
Echo Managed Services —Walsall
- Full-time
- Analysis skills
- Communication skills
- Employee discount
Business Change & Transition Analyst (FTC)
Cadent Gas —Coventry
- £37,977 - £42,447 a year
- Hybrid work
- Employee discount
12d
Campaign and Delivery Analyst
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- SQL
- Employee discount
12d
Workforce Planning Coordinator
CEVALogistics —Derby
- Full-time
- Continuous improvement
- Annual leave
- Employee discount
Technology Analyst - PMO (UK Remote)
Turnitin, LLC —Birmingham
- Full-time
- Remote
- DevOps
- Data analysis skills
- No degree
- Annual leave
Quick apply
Supply Chain Analyst
ZEISS Group —Birmingham
- Full-time
- Data analysis skills
- Analysis skills
Graduate Technical Business Analyst, Birmingham
Acturis —Birmingham
- Full-time
- Bachelor's degree
Commercial Analyst
E.ON UK Network Assets Limited —Derby
- £46,636 - £58,937 a year
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Annual leave
8d
Reporting and Data Analyst (Tableau)
Safran —Wolverhampton
- Full-time
- SQL
- Software development
Actuarial Analyst - Analytics
Beazley Management Limited —Birmingham
- Microsoft Excel
- SQL
- Analysis skills
- Annual leave
Data Analyst
Smiths Group —Birmingham
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
Quick apply
Account Analytics Lead, Analytics Services
JLL —Derby
- Azure
- PMP
- DevOps
5d
Associate Product Manager - Accounting, Taxation & Payments
Pinewood.AI —Solihull
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Account Analytics Lead, Analytics Services
NAB-Jones Lang LaSalle Services —Derby
- Full-time
- Remote
- Azure
- PMP
- DevOps
Quick apply
5d

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Business Insights Analyst

Reachdesk Ltd -
Birmingham

Quick apply

Job details

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

NetSuite
SQL
B2B
SaaS

Full job description

This is a remote role.

About Us

Reachdesk is the first truly end-to-end global SaaS gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees: while driving measurable ROI.

We believe gifting is more than just a transaction: it's about building genuine human connections that fuel business growth. Whether you're engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery.

Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.

We're growing, and we're currently looking for a Business Insights Analyst to join our Business Systems & Operations team.

The Role

This is a role for someone energised by the connections between how the business sells, how it serves customers, how it runs operationally and makes money, and who wants to use AI to make those connections faster and clearer than ever.

Every function at Reachdesk sees a different slice of the company. You'll be the person who sits across all of them, using available data and reporting outputs from relevant systems, helping leaders apply consistent commercial and operational definitions when interpreting business performance, and helping leaders see the picture none of them could have produced alone.

Your Responsibilities

Partner with leaders across Sales, Customer Success, Marketing, Finance and Operations to understand the decisions they're each trying to make.
Work with available data from commercial, finance and operational systems to produce insights that connect different views of the business.
Use AI to compress synthesis from days into hours, and to keep our framing of key metrics consistent across functions.
Tell the story behind the numbers in a way that lands with whoever's in the room, commercial, financial or operational.
Create lightweight summaries and repeatable insight outputs so teams can keep answering their own follow-on questions.
Experiment with AI-assisted insight workflows, prompt patterns, evals and lightweight automations, and share what works across the team.

About You

2–4 years in an analyst, insights, strategy or consulting role with exposure to more than one function.
Fluency in at least two of: commercial (revenue, retention, GTM), financial (P&L, unit economics, FP&A), operational (throughput, fulfilment, cycle time).
A genuine AI-native working style; you already use LLMs as a core part of how you think, and you're excited to keep pushing.
Strong written and verbal storytelling; you can adapt your framing for a CRO, a CFO or a Head of Operations without missing a beat.
Comfort working with spreadsheets and reporting tools. Working knowledge of SQL is useful but not essential.

Preferred Expertise

B2B SaaS background.
Familiarity with NetSuite, Salesforce, or the corporate gifting and direct mail space.
Light experience with experiment design, attribution, pricing or operational throughput modeling.

Why Join Us

A team that genuinely treats AI as a leverage tool, not a buzzword.
The closest thing in the company to a true cross-functional vantage point; you'll see how every part of Reachdesk fits together.
You'll work alongside a small, senior Business Systems & Operations team focused on strategic, cross-functional work.

The Benefits

Competitive salary with generous stock options
Pension with employer contributions (NEST)
Affordable Private Medical Insurance, including mental health support and fast access to care
Flexible PTO that increases the longer you're with us, plus extra flexibility for life's unexpected moments
A genuinely collaborative culture with innovative, fun, and ambitious people

Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review Reachdesk's Privacy Policy here: www.reachdesk.com/candidate-privacy-policy

Quick apply

Refine Your Search

customer insights analyst jobs in lichfield, sts

Business Insights Analyst

AML Analyst

Data Analyst

Performance & Practice Analyst

Marcus by Goldman Sachs, Operations MI Analyst, Birmingham

Business Performance Analyst

Business Analyst

Business Change & Transition Analyst (FTC)

Campaign and Delivery Analyst

Workforce Planning Coordinator

Technology Analyst - PMO (UK Remote)

Supply Chain Analyst

Graduate Technical Business Analyst, Birmingham

Commercial Analyst

Reporting and Data Analyst (Tableau)

Actuarial Analyst - Analytics

Data Analyst

Account Analytics Lead, Analytics Services

Associate Product Manager - Accounting, Taxation & Payments

Account Analytics Lead, Analytics Services

I want to receive the latest job alerts for customer insights analyst in lichfield, sts

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