Hotel & accommodations guest services staff Work, Jobs in Lincoln, Lin (with Salaries)

Hotel Receptionist
Stokes Coffee —Lincoln
- Up to £13 an hour
- Part-time
- Hospitality
- Bar
- Hotel
- Store discount
- Health & wellbeing programme
Quick apply
Guest Service Assistant
Holiday Inn Lincoln —Lincoln
- £12.71 an hour
- Overtime
- Hospitality
- Bar
- Microsoft Office
- Employee discount
Quick apply
9d
Live In Night Porter - Night Receptionist - Front of House
The Golf Hotel —Woodhall Spa
- From £12.71 an hour
- Full-time
- Bilingual
- Hospitality
- Hotel
- Relocation assistance
Quick apply
Hotel Receptionist
Muthu Clumber Park Hotel and Spa —Worksop
- From £12.71 an hour
- Part-time
- Hospitality
- English
- Hotel
- Free parking
- Employee discount
Quick apply
Night Porter
Farmhouse Inns - BRA_102 —Lincoln
- Up to £13.50 an hour
- Full-time
- Hospitality
- Hotel
- Restaurant
Quick apply
Part-Time Night Porter
Urban Hotel Grantham —Grantham
- From £12.71 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply

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Guest Service Assistant
Holiday Inn Lincoln —Lincoln
Deliver excellent service across reception, restaurant, bar, meetings and events. You’ll receive full training to work across all guest-facing areas of the…
£12.71 an hour
Quick apply
9d
Assistant General Manager
Popeyes UK —Lincoln
Track record of hitting sales targets, managing P&L, and controlling costs. Employee perks including gym + retail discount, tech discount scheme.
£32,000 - £34,000 a year
Quick apply

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hotel & accommodations guest services staff jobs near lincoln, lin

Hotel Receptionist

Stokes Coffee
Lincoln

Quick apply

Job details

Part-time | Zero hours contract
Up to £13 an hour

Benefits

Store discount
Health & wellbeing programme
Additional leave
Cycle to work scheme
Discounted or free food
Company pension
Company events
Employee assistance programme
Employee discount
Bereavement leave
Free fitness classes

Qualifications

Hospitality
Multilingual
IT
Guest services
Communication skills
Hotel experience

Full job description

An exciting part-time opportunity has arisen for a flexible Receptionist to join the fantastic team at Charlotte House Hotel. This charming, boutique hotel is located on the Lawn site, directly opposite the Castle and has been undergoing a carefully planned programme of renovation, following its acquisition by Stokes Coffee and Tea.

As a Reception Team Member, you will be at the heart of giving our guests a great first impression of the hotel and ensuring a comfortable stay, but you will also provide support for a variety of events that take place in this beautiful space.

The successful candidate will also need to be a confident communicator, a natural problem solver and understand that the customer comes first. You will be working as part of a small, supportive, friendly team so flexibility across the week is a must. Shifts will usually allocated between 7.30am and 9.30pm. Staying overnight on site will also be required on a rota basis. Weekend working essential. Weekly hours will fluctuate but are estimated to be between 6-12 hours.

If you have a calm, but friendly demeanor, want to work for an ambitious, community-minded organisation that genuinely offers support, excellent training and work-life balance, then this is the organisation and role for you.

What You’ll Be Doing

Answer and direct phone calls/email enquiries in a polite and friendly manner.
Welcome visitors in a warm and friendly manner and answer any questions visitors have.
Ensure the reception area and all common areas are kept in a clean, tidy and presentable state at all times.
Support breakfast set up and delivery
Ensure that hotel IT systems are up to date and all data is input correctly and in line with all data guidelines.
Keep detailed and accurate records of visitor requests and of calls received.
Receive deliveries; sort and distribute incoming mail.
Maintain the hotel filing system, and reception stock/ stationery.
Ensure any facility issues are reported and follow up to ensure these tasks are completed.
Support event set-up and execution
Cover hotel bar
Ensure all guests to the hotel are aware of fire evacuation procedures.

Who you are

Customer focussed, with a friendly, welcoming and highly presentable
Confident and engaging communication and interpersonal skills
Strong IT skills
Flexible, adaptable and naturally proactive
Excellent multi-tasker and problem solver
Calm, decisive, and with bags of common-sense

What's In It For You

Quality training and supportive environment
Discounts on Stokes Café food and drinks
Employee Assistance Programme
Well-being Programme
Employee high-street discounts
Company pension
Supportive team environment
Opportunity to support events

Who We Are

Charlotte House Hotel is part of the award-winning Stokes Tea & Coffee. Stokes has over 120 years of passion and know-how in sourcing, roasting and blending its tea and coffee, supplying businesses locally and across the UK. We operate three destination cafés across Lincolnshire. Each café offers a unique ambience, quality produce and of course the best coffee, which we roast on site, at The Lawn. Alongside this, our sister companies, The Blue Room and Charlotte House Hotel, offer beautiful event spaces to suit every visitor and occasion, so there are plenty of career opportunities to explore.

At Stokes we are passionate about our people, customers and communities and are constantly evolving to meet the challenges of a changing world, ethically, sustainably and responsibly. We have committed to use business as a force of good as part of our BCorp Certification journey. We want to partner and grow with our team members by offering a supportive work environment that provides better work-life balance, a learning culture to enhance skills, share knowledge and develop your career, as well as offer fair reward. Our management and barista pathways are open to all team members who consistently demonstrate Stokes’s behaviours and values.

Job Types: Part-time, Zero hours contract

Pay: Up to £13.00 per hour

Benefits:

Additional leave
Bereavement leave
Company events
Company pension
Cycle to work scheme
Discounted or free food
Employee discount
Free fitness classes
Health & wellbeing programme
Store discount

Application question(s):

Tell us why you want this role.
As there are set shift patterns and a need for flexibility across the week, including weekend and evening working, do you have any wider commitments that restrict your availability?

Work Location: In person

Quick apply

Refine Your Search

hotel & accommodations guest services staff jobs in lincoln, lin

Hotel Receptionist

Guest Service Assistant

Live In Night Porter - Night Receptionist - Front of House

Hotel Receptionist

Night Porter

Part-Time Night Porter

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