Technical operations manager Work, Jobs in Little Marlow, Bkm (with Salaries)

Service Desk Manager
EA-RS Group —High Wycombe
- £40,000 - £50,000 a year
- Weekend availability
- Customer service
- Supervising experience
- Team management
Quick apply
10d
Account Manager
Sourcify Global —London
- £100,000 - £120,000 a year
- Full-time
- Business development
- Communication skills
- Free parking
- Work from home
Quick apply
Senior Director, Information Technology EMEA
Spin Master Ltd —Marlow
- Full-time
- Team management
- Budgeting
- Leadership
- Flexible schedule
Sales Operations Manager
Eckoh —Hemel Hempstead
- From £70,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Communication skills
- Free parking
- Work from home
Quick apply
IT Solutions Engineer (Networking)
Focus Group —Camberley
- £40,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
Quick apply
Technical Support Manager
Buckinghamshire New University —High Wycombe
- £38,784 - £43,482 a year
- Weekend availability
- Hybrid work
- University
- No degree
- Training & development
- Employee discount
11d
Head of Operations & Performance
UK HGV —Farnborough
- £55,000 - £70,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Salesforce
Quick apply
9h
Service Operations Specialist
Honda —Bracknell
- Full-time
- Remote
- Microsoft Word
- Continuous improvement
- Communication skills
- Flexitime
- Work from home
3d
IT & Helpdesk Manager - Panavision London
Panavision —London
- Weekend availability
- Bachelor's degree
- No degree
- Travel
Manager, Implementation Services
Loftware —Reading
- £85,000 - £110,000 a year
- Hybrid work
- Master's degree
- Bachelor's degree
- Continuous improvement
Quick apply
3d
Contract - Customer Relations Coordinator
Honda —Bracknell
- Remote
- Communication skills
- Time management
- Flexitime
- Work from home
4d
Senior General Manager
Unipart —Oxford
- £90,000 a year
- Continuous improvement
- Employee assistance programme
Quick apply
CRM Manager
Steer —Hemel Hempstead
- £45,000 - £70,000 a year
- Full-time
- Hybrid work
- Salesforce
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
IT Project Manager
Alexander Dennis —Farnborough
- Full-time
- Hybrid work
- PMP
- Communication skills
Quick apply
9d
Internal Operations Auditor Associate (Lettings & Legislation)
LRG —Camberley
- Remote
- Administrative experience
- Communication skills
Quick apply
Contract Manager - Northern Trains
APCOA PARKING (UK) LTD —Uxbridge
- £43,000 a year
- Microsoft Word
- Continuous improvement
- Travel
- Annual leave
- Employee discount
Quick apply
Branch Assistant
Fortus UK —St Albans
- Full-time
- Accounting
- Warehouse experience
- In-person
Quick apply
Business Development/Technical Sales - Operational Services & Support
Ultra Maritime —Loudwater
- Full-time
- Hybrid work
- CRM software
- Business development
- Bachelor's degree
- Annual leave
- Employee discount
Head of IT
Carnall Farrar —London
- Full-time
- Remote
- Bachelor's degree
- SharePoint
- AI
- Work from home
- Employee assistance programme
Quick apply
Implementation Project Manager
TRL —Wokingham
- Full-time
- Hybrid work
- PMP
- Engineering
- Communication skills
Quick apply
5d

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Service Desk Manager

EA-RS Group -
High Wycombe

Quick apply

Job details

Permanent | Full-time
£40,000 - £50,000 a year
10 days ago

Benefits

Company pension

Qualifications

Customer service
GCSE
Process improvement
Supervising experience
Team management
Planned Preventative Maintenance (PPM) implementation
Employee performance appraisals
Management reporting
Communication skills
Planned maintenance

Full job description

Based in High Wycombe, we are recruiting for a Document Service Desk Manager to join our hugely successful team.

Job Summary:

Manage a team of engineering administrators and oversea delivery of customer requirements (KPI). Managing the service centre for the Company.

Core Responsibilities:

1. Working with Regional Service Managers to ensure smooth running of service department

2. Managing the service centre administrators, by directing, organising and coordinating the day-to-day servicing and maintenance requirements across all disciplines to ensure customer requirements are met.

3. Identify any opportunities to improve service delivery methods and procedures and implementing these.

4. Highlighting training needs and requesting relevant training

5. Ensure intruder alarms are managed efficiently and effectively

6. Recruitment for service centre as and when required.

7. Monitoring the work streams, review and evaluate work for all service centre team.

8. Review and manage outstanding service and maintenance reports which is completed by service centre team.

9. Provide regular reports to Operations Manager for collating information for board meeting.

10. Monitoring and analysing KPI (Key Performance Indicators) and ensuring these are met monthly for all customers.

11. Ensuring Operations Manager is kept up to date with service department performance.

12. Carrying out one to one meeting with administrators (when required)

13. Attend monthly meetings with customers to discuss performance

14. Appraisals

15. Regular team meetings

16. Update reports required for weekly service department meeting with Operations Manager

Key Competencies of experienced jobholder

· Extensive experience of co-ordinating reactive and planned preventative maintenance services support and solutions.

· A systematic approach to solving complex problems.

· Strong attention to detail and able to identify errors swiftly.

· Highly effective verbal/written communication.

· A professional and high level of interpersonal skills at all levels.

· Able to deal with all members of staff, clients and suppliers in a professional manner.

Experience

· Proven experience in the industry along with a track record to demonstrate competence is essential.

· Able to work under pressure and prioritise workloads, maintaining excellent levels of customer service at all times.

· Ability to work well on your own or as part of a team.

Please call David on 07771 760902 for more information, (my phone is on 7:30am to 10pm, including weekends).

Who are we?

EA-RS has a turnover in excess of £100million and leads the industry with 6 Centres of Excellence, consolidating a dangerously fragmented fire and security market. A multi-service specialist providing complete fire safety, security and compliance turn-key solutions provide clients with a unique one solution offering, enabling evidence-based digitized asset management.

EA-RS will be the first in the UK to have a fully developed online training system and physical academy, sponsored by leading industry bodies, including the FIA and manufacturers to develop technical, moral, and ethical competency for life safety.

EA-RS’s aim is to develop and deliver tomorrow’s market leading fire safety, security and compliance standards, today.

Job Types: Full-time, Permanent

Pay: £40,000.00-£50,000.00 per year

Benefits:

Company pension

Education:

GCSE or equivalent (preferred)

Work Location: In person

Quick apply

Refine Your Search

technical operations manager jobs in little marlow, bkm

Service Desk Manager

Account Manager

Senior Director, Information Technology EMEA

Sales Operations Manager

IT Solutions Engineer (Networking)

Technical Support Manager

Head of Operations & Performance

Service Operations Specialist

IT & Helpdesk Manager - Panavision London

Manager, Implementation Services

Contract - Customer Relations Coordinator

Senior General Manager

CRM Manager

IT Project Manager

Internal Operations Auditor Associate (Lettings & Legislation)

Contract Manager - Northern Trains

Branch Assistant

Business Development/Technical Sales - Operational Services & Support

Head of IT

Implementation Project Manager

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