Client services supervisor liverpool Work, Jobs in Liverpool, Eng (with Salaries)

Client Services Supervisor - Liverpool
Rapport —Liverpool
- £32,782 a year
- Full-time
- Computer literacy
- Leadership
- Communication skills
- Employee assistance programme
5d
Supervisor
ABM —Liverpool
- £14.90 an hour
- Full-time
Retail Artist (Part Time (2 Days/16 Hours)) - John Lewis Liverpool
Hourglass Cosmetics —Liverpool
- Part-time
- Sales
- Retail management
- Communication skills
Quick apply
Beauty Floor Manager
Flannels —Liverpool
- £35,450 a year
- Full-time
- Customer service
- Merchandising
- Leadership
- Employee discount
Quick apply
Room Attendant
Hotelcare —Liverpool
- £12.71 - £13.00 an hour
- Weekend availability
- Hospitality
- Hotel
- Time management
- Annual leave
- Flexible schedule
Quick apply
Events Manager
Titanic Hotel Liverpool —Liverpool
- Full-time
- Bar
- Hotel
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
1d
Beauty Floor Manager - Flagship Store
Flannels —Liverpool
- £35,450 a year
- Full-time
- Customer service
- Merchandising
- Leadership
- Employee discount
Quick apply
Apprenticeship Psychological Wellbeing Practitioner
Mersey Care NHS Foundation Trust —Liverpool
- £28,392 - £31,157 a year
- Full-time
7d
Lettings Consultant
YPP Lettings & Management Company Limited —Liverpool
- £26,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
Quick apply
7d
Supervisor
ABM UK —Liverpool
- £14.90 an hour
- Full-time
- Communication skills
- Employee discount
Quick apply
Legal Administration Supervisor
Jackson Lees Group —Liverpool
- £25,000 - £30,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
- Employee assistance programme
- Referral programme
Quick apply
Sales/Supervisor
Automotive Repair Systems —Liverpool
- £30,000 a year
- Weekend availability
- Sales
- Customer service
- Team management
Supervisor - Motor Recoveries
DWF —Liverpool
- Full-time
- Organisational skills
- Communication skills
1d
Business Development Manager
Bromley Cleaning & FM ltd —Liverpool
- From £28,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- English
Quick apply
2d
CET FM Co-Ordinator
JIK-Integral UK Limited —Liverpool
- Full-time
- Microsoft Excel
- Maintenance
- English
Quick apply
Event Day Manager- North West
Stadium Traffic Management Ltd —Liverpool
- £100 - £200 a day
- Full-time
Senior Nurse Practitioner - Community Learning Disability Nurse
Mersey Care NHS Foundation Trust —Liverpool
- £39,959 - £48,117 a year
5d
SIA Head of Security (HD) - Bars, Clubs - Liverpool
Compact Security Services Limited —Liverpool
- Part-time
- Customer service
- Team management
- Leadership
- Annual leave
Quick apply
Field Care Supervisor
The Human Support Group Limited —Liverpool
- £13.20 - £13.21 an hour
- Full-time
- Paid training
- Annual leave
Mobile Fire Door Inspector
Equans —Liverpool
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme

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client services supervisor liverpool jobs near liverpool, eng

Client Services Supervisor - Liverpool

Rapport -
Liverpool

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Job details

Permanent | Full-time
£32,782 a year
5 days ago

Benefits

Company pension
Employee assistance programme

Qualifications

Computer literacy
Leadership
Communication skills

Full job description

We’re looking for a polished and personable Client Services Supervisor to join the Rapport team at a prestigious Liverpool client site, supporting a leading accountancy and business advisory firm.

This role suits someone who enjoys creating positive first impressions, building rapport with guests, and delivering consistently high standards in a professional environment.

Type of contract: Full-time, Permanent

Hours: 40 per week (Monday-Friday, shift rota basis with flexibility as per business needs).

Salary: £32,782 per annum

What will you get?

Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!

Main responsibilities

Team Leadership

Lead and manage a team of 4, providing guidance, support and development opportunities
Conduct regular one-to-ones with team members to discuss performance, provide feedback, and identify training needs.

Client Service & Switchboard / Call Services

Lead by example in delivering a warm, courteous and prompt service to all internal and external clients
Oversee call handling for all Call Services, ensuring calls are answered professionally and within agreed SLAs
Act as an escalation point for complex or sensitive client enquiries
Build and maintain strong relationships with clients, PA’s, bookers, and senior stakeholders across all sites
Monitor team inboxes and call queues to ensure emails and enquiries are actioned accurately and within SLA
Identify service issues or trends and implement corrective actions

Meeting Room Reservations, Events & Central Bookings

Oversee the management and administration of meeting room reservations, ensuring accurate scheduling, appropriate room allocation, and effective utilisation of space
Ensure the end-to-end coordination of meeting room bookings and events is delivered in line with service level agreements.
Provide escalation support for complex, high-profile, or large-scale events.
Ensure meeting rooms are prepared in accordance with booking requirements, including room configuration, capacity, audio-visual and video conferencing arrangements.
Monitor booking conflicts, cancellations, and changes, ensuring timely resolution and communication.
Ensure regular checks of meeting room reservations are completed in line with agreed SLAs.
Liaise with Facilities, IT, Hospitality, and Catering teams to ensure the successful delivery of meetings and events.
Attend planning meetings with bookers regarding events when required.

Facilities Helpdesk

Oversee the operation of the Facilities Helpdesk and associated systems, including CAFM and room booking platforms.
Ensure all Facilities Helpdesk tickets are logged, prioritised, and resolved within agreed SLAs.
Act as the escalation point for urgent or critical building, equipment, or safety issues.
Monitor outstanding helpdesk requests and ensure completion prior to meetings or events.
Ensure helpdesk systems are accurately updated, maintaining clear audit trails.
Identify recurring issues and support continuous improvement initiatives.

The ideal candidate will

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
Have a positive, outgoing personality and be able to easily build rapport with key stakeholders.
Be proactive, flexible and adaptable, with great attention to detail and ambition to learn and grow.
Display excellent personal presentation and interpersonal skills.
Be computer literate, with excellent communication skills, verbal and written, with a professional telephone and email etiquette.
Demonstrate the ability to work independently and manage own workload.

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.

Apply Now

Refine Your Search

client services supervisor liverpool jobs in liverpool, eng

Client Services Supervisor - Liverpool

Supervisor

Retail Artist (Part Time (2 Days/16 Hours)) - John Lewis Liverpool

Beauty Floor Manager

Room Attendant

Events Manager

Beauty Floor Manager - Flagship Store

Apprenticeship Psychological Wellbeing Practitioner

Lettings Consultant

Supervisor

Legal Administration Supervisor

Sales/Supervisor

Supervisor - Motor Recoveries

Business Development Manager

CET FM Co-Ordinator

Event Day Manager- North West

Senior Nurse Practitioner - Community Learning Disability Nurse

SIA Head of Security (HD) - Bars, Clubs - Liverpool

Field Care Supervisor

Mobile Fire Door Inspector

I want to receive the latest job alerts for client services supervisor liverpool in liverpool, eng

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