Customer support advisor Work, Jobs in Liverpool, Eng (with Salaries)

Personal Customer Advisor
Bullen Healthcare —Liverpool
- £12.91 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Free parking
- Flexible schedule
Quick apply
Call Centre Trainer
Sureserve —Liverpool
- £30,000 - £34,000 a year
- Continuous improvement
- Organisational skills
- In-person
- Employee assistance programme
- Employee discount
Quick apply
SALES ADVISORS LIVERPOOL ONE
INDITEX —Liverpool
- Full-time
Quick apply
3d
First Response Advisor - Legal Firm
MAJ Law Ltd —Warrington
- £45,000 - £55,000 a year
- Full-time
- Customer service
- English
- Organisational skills
- Free parking
Quick apply
5d
Contact Centre Team Leader
Sureserve —Liverpool
- £32,000 a year
- Weekend availability
- CRM software
- Employee assistance programme
- Employee discount
Quick apply
12d
Customer Service Advisor (part time)
Olleco —Liverpool
- £10,999.08 a year
- Part-time
- Sales
- Customer service
- Communication skills
Quick apply
4d
Smart Meter Booking Advisor - Door to Door
Smart 3 Solutions Ltd —Liverpool
- From £18,720 a year
- Part-time
- Sales
- Customer service
- Salesforce
Quick apply
4d
Welfare Support Advisor
Fletchers Solicitors —Liverpool
- Part-time
- Hybrid work
- Driving
- IT
- Work from home
- Sick pay
Quick apply
Customer Service Advisor
Connells Group —Birkenhead
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
5d
Customer Service Advisor
SunbeltRentals —Widnes
- Sales
- Customer service
- Computer literacy
- Annual leave
Quick apply
Claims Advisor
Proximo Holdings Limited —Chester
- £27,285 a year
- Full-time
- Hybrid work
- Referral programme
Quick apply
Customer Service Advisor (Part Time 28 hours per week)
Liverpool City Council —Liverpool
- £27,254 - £31,022 a year
- Part-time
- Customer service
- Employee assistance programme
9d
Customer Service Advisor
Total Training Provision —Birkenhead
- £24,000 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d
Tesco Travel Money Advisor
Travelex —St Helens
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
12d
Customer Service Advisor and Installations Administrator
Sterling PVCU —Warrington
- From £26,500 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
Quick apply
4d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Liverpool
- £3,800 a month
- Full-time
- Sales
Quick apply
Employment Advisor
Employment —Liverpool
- Up to £30,148 a year
- Full-time
- Sales
- Customer service
- Travel
10d
Customer Service Advisor (Full-time Fixed Term 6 Months Cover)
Fresh Start Waste Services Ltd —Manchester
- £27,585 a year
- Full-time
- Customer service
- English
- Data entry
- Annual leave
- Referral programme
Quick apply
4d
Service Advisor
Lookers —St Helens
- £29,000 - £35,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
First Response Advisor
CEL Solicitors —Liverpool
- £23,132 a year
- Bar
- Sales
- Computer skills
- Annual leave
Quick apply
5d

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customer support advisor jobs near liverpool, eng

Personal Customer Advisor

Bullen Healthcare -
Liverpool

Quick apply

Job details

Permanent | Full-time
£12.91 an hour

Benefits

Free parking
Company pension
Company events
Flexible schedule
Referral programme
On-site parking

Qualifications

Microsoft Word
Outbound sales
Microsoft Outlook
Microsoft Office
Medical Sales

Full job description

We're growing and we're looking for new Advisors to join our team working 42.5 hours per week, Monday to Friday between 8am and 8pm, on a pattern that suits you.

Be the Voice That Changes Lives.....
At Bullen Healthcare, we’ve spent over 160 years providing not just essential healthcare products, but genuine care and unwavering support to people living with medical conditions. As the UK’s largest independent provider of stoma and urology delivery services, we’re proud to go the extra mile—every single day.

Now, we’re on the lookout for resilient, motivated, and compassionate Personal Customer Advisors to join our high-performing Contact Centre team in Liverpool.

What’s the Role All About?

This isn’t cold calling. This is purposeful, patient-focused communication.

As an Internal Personal Customer Advisor, you’ll be responsible for delivering a personal service to your own diary of patients, contacting them each month to ensure they have a continuous supply of their essential, life changing medical appliances and medication. You’ll be carrying out stock checks, placing orders, and ensuring patients are retained and connected to the right support when needed.

You’ll need to be driven by targets, but more importantly, driven by the desire to make a real difference to someone's day, and someone’s life.

What You'll Be Doing

Patient Diary Management

Manage your own workload to ensure all patients are contacted as per the diary schedule ensuring calls are completed in line with our quality standards
Speak to GP surgeries to chase prescription requests for your patient diary
Update our patient records system to ensure placed orders are submitted to the warehouse for picking and delivery
Achieve and exceed personal sales targets, team KPIs, and metrics

Patient Experience

Build rapport through confident, empathetic communication
Handle objections professionally and listen to patient questions and concerns
Ensure all patient interactions reflect our values and commitment to care

Data & Compliance

Accurately document every patient call and interaction in our CRM
Work within regulatory, privacy and GDPR standards always
Keep up to date with products, services, and processes to speak with authority and credibility

Teamwork & Feedback

Share insights, feedback, and trends to help improve patient experience
Take part in team meetings, training, coaching and knowledge sharing
Live and breathe the Bullen values in everything you do

What You Bring

Essential:

Experience in outbound telesales or phone-based customer engagement
Goal-focused with a resilient, can-do attitude
Confident objection handling and active listening skills
Great communication, adaptability, and energy on the phone
Ability to juggle multiple tasks, and systems
Strong confidentiality and discretion—this is personal, sensitive work
Proficiency in Microsoft Office and CRM/telephony platforms

Desirable:

Healthcare or medical product sales experience
Familiarity with automated dialling systems or outbound calling campaigns

What Makes This Role Different?

At Bullen, we’re not just providing a product — we’re providing peace of mind, better quality of life, and a reliable helping hand for someone living with a lifelong condition.

What’s in It for You?

A meaningful role with impact—every call can make a difference
A warm, collaborative workplace full of people who care
Training, coaching, and ongoing development
The chance to be part of something bigger than yourself
Flexible working hours up to 45 per week working between 8am and 8pm depending on individual preference

Sound like you?
If you love connecting with people and want your work to truly matter—this could be your next big opportunity.

Apply now and start helping patients live better, one conversation at a time.

Recruitment Process

We have partnered with Lily AI to support our recruitment process. All candidates will be screened on application and when progressed, invited to attend an AI screening call with Lily.

The final stage will involve a brief interview with a member of our Contact Centre Team.

Job Types: Full-time, Permanent

Pay: £12.91 per hour

Benefits:

Company events
Company pension
Free parking
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

customer support advisor jobs in liverpool, eng

Personal Customer Advisor

Call Centre Trainer

SALES ADVISORS LIVERPOOL ONE

First Response Advisor - Legal Firm

Contact Centre Team Leader

Customer Service Advisor (part time)

Smart Meter Booking Advisor - Door to Door

Welfare Support Advisor

Customer Service Advisor

Customer Service Advisor

Claims Advisor

Customer Service Advisor (Part Time 28 hours per week)

Customer Service Advisor

Tesco Travel Money Advisor

Customer Service Advisor and Installations Administrator

JUNIOR SALES ADVISOR

Employment Advisor

Customer Service Advisor (Full-time Fixed Term 6 Months Cover)

Service Advisor

First Response Advisor

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