Client success Work, Jobs in Liverpool, Msy (with Salaries)

Client Services Account Manager
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Time management
Quick apply
Contact Centre Team Leader
Sureserve —Liverpool
- £32,000 a year
- Weekend availability
- CRM software
- Employee assistance programme
- Employee discount
Quick apply
2d
Global Markets Client Onboarding Manager
Bank of America —Chester
- Full-time
- Sales
- Financial services
- Communication skills
Manager - Client Relations
Evelyn Partners —Liverpool
- Full-time
- Hybrid work
- Sales
- Team management
Quick apply
6d
Account Manager
MSite —Liverpool
- £35,000 - £40,000 a year
- Sales
- Customer service
- Travel
Customer Experience Manager
Causeway Technologies —Birkenhead
- Hybrid work
- Management
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Key Account Manager
Parkingeye Limited —Coppull
- £38,000 - £42,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
Onboarding Team Member - PI (Southport)
Fletchers Solicitors —Southport
- £24,479 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Sick pay
Quick apply
12d
Sales Executive
Lighthouse Hotel Management —Liverpool
- £28,000 a year
- Full-time
- Hospitality
- Sales
- Hotel
- Employee discount
Quick apply
Child Maintenance Service - Team Leader (Birkenhead)
Department for Work and Pensions —Birkenhead
- £32,137 a year
- Part-time
- Hybrid work
- Presentation skills
- Leadership
- Annual leave
- Flexible schedule
6d
Global Key Account Manager - Retail Solution
SGS —Ellesmere Port
- Full-time
- Hybrid work
- Sales
- English
- Business development
Quick apply
Account Manager
Aabyss —Liverpool
- Customer service
- Organisational skills
- IT
- Work from home
- Flexible schedule
Implementation Manager
SR Ltd —Chorley
- £30,000 - £38,000 a year
- Full-time
- Hybrid work
- Salesforce
- Financial services
- Communication skills
Quick apply
Customer Service Team Leader
THG Ingenuity —Northwich
- Full-time
- Leadership
14d
Sales Executive
HIGSON EDWARDS (STEELSTOCK) LTD —Liverpool
- £30,000 - £40,000 a year
- Full-time
- Customer service
- English
- Driving
Quick apply
6d
Internal Sales Executive
Felt Products Northern Ltd —Ormskirk
- £30,000 a year
- Full-time
- Salesforce
- Master's degree
- In-person
- Free parking
Quick apply
1d
Onboarding Manager
fulfilmentcrowd Limited —Chorley
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- English
- Free parking
- Health & wellbeing programme
Quick apply
Advertising Sales Manager
Benham Publishing Limited —Liverpool
- £28,000 - £40,000 a year
- Full-time
- Spanish
- Sales
- Salesforce
Quick apply
7d
Contract Sales Executive
Allied Lift Services —St Helens
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- English
- Free parking
- Work from home
Quick apply
Internal Sales Executive
REXEL —Deeside
- Full-time
- Sales
- Annual leave
- Employee discount
Quick apply

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Client Services Account Manager

Infopro Digital Services Limited -
Ellesmere Port

Quick apply

Job details

Full-time

Benefits

Company pension

Qualifications

Customer service
Administrative experience
Account management
Time management

Full job description

Infopro Digital, the B2B group specialising in information and technology, is currently looking for a Client Services Account Manager on a permanent contract to strengthen the team at its Barbour ABI business, in Ellesmere Port, near Chester.

Barbour ABI powers the UK built environment with the best intelligence to help our clients grow. With over 1.7 million projects in our dataset, our products and services are renowned for their accuracy, depth, and efficacy. Best known for our construction project leads, our portfolio includes analytics, market research reports and bespoke consultancy.

Join Barbour ABI and get the best of both worlds

Working at Barbour ABI will provide you with the exciting challenges and autonomy you are looking for within a dynamic and nimble SME, but backed by the growth plans and structure of a global business, Infopro Digital, with 4000+ employees and leading intelligence brands in 26 countries.

This role is responsible for a set of client accounts within a defined territory. This responsibility extends from onboarding new clients through to managing a 360-degree client service schedule, aswell as looking for growth opportunities across Barbour ABI’s portfolio of products. The ultimate objective of managing these accounts is to secure the renewal of services for the client.

Key Accountabilities:

Provide an unrivalled account management service to your allocated set of clients.
Understand your clients and match their needs to the Barbour ABI product portfolio.
Achieve monthly revenue targets on account renewals.
Proactively seek growth opportunities within your portfolio of accounts.
Achieve relevant KPI’s
Effectively manage regular client contact levels to ensure you are serving your accounts effectively.
Conduct regular meetings with clients on Teams to conduct account reviews, achieve renewals and sell additional products.
Ensure client requests, requirements, queries and training requirements are met, in a timely manner and always to an excellent standard.
Provide feedback from clients to the business, so we can continually improve our offering.
Accurately log your client interactions on the CRM system.
Understand and communicate regular product updates to your clients.

Requirements

Experience in a similar Client Services / Account Management role
Excellent customer service skills and the ability to build strong and long lasting relationships with clients
Determined to exceed sales targets and objectives
Good objection handler
Self-motivated and determined
Excellent attention to detail
Excellent administrative skills
Strong planning, organisation and time management skills

Benefits

Competitive Salary
Generous commission scheme
Hybrid working for everyone
3pm finish on a Friday
25 to 30 days holiday
Day off for your birthday
Purchase extra holidays
Volunteering days
Pension and Life Assurance
Great company culture that offers professional development, training and regular social events

Our Foundations and Values:

At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a daily basis, shaping the future with passion and commitment.

Diversity is one of our core values. We are convinced that our teams, drawn from all backgrounds and with different backgrounds and experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion, from recruitment to career development, and we strive to provide an equitable working environment to promote the well-being of our teams.

Learn More About Us

Infopro Digital is a B2B group specializing in information and technology. The group is present in 26 countries and employs over 4,000 people. Its innovative solutions are aimed at professional communities in 5 key economic sectors: construction & public sector, automotive, risk & insurance, industry and retail.

Thanks to the group’s sectorial expertise, Infopro Digital covers all the needs of professionals. Its solutions enable decision-makers to make informed decisions and companies to sustainably develop their commercial activity and performance.

Equal Opportunities

We provide equal opportunities to employees and job applicants and do not discriminate, either directly or indirectly, on the basis of any protected characteristic or any other characteristic or activity protected by law.

To comply fully with equal opportunities legislation, we monitor all job applications. Applicants are therefore asked to complete equal opportunities questions as part of the application process. This information is collected anonymously, stored securely, and used solely for monitoring purposes. There is no obligation to provide this information, and all applicants will be treated equally whether or not they choose to do so. customers make informed decisions and companies develop their business and sustainable performance.

#INDPREM

Quick apply

Refine Your Search

client success jobs in liverpool, msy

Client Services Account Manager

Contact Centre Team Leader

Global Markets Client Onboarding Manager

Manager - Client Relations

Account Manager

Customer Experience Manager

Key Account Manager

Onboarding Team Member - PI (Southport)

Sales Executive

Child Maintenance Service - Team Leader (Birkenhead)

Global Key Account Manager - Retail Solution

Account Manager

Implementation Manager

Customer Service Team Leader

Sales Executive

Internal Sales Executive

Onboarding Manager

Advertising Sales Manager

Contract Sales Executive

Internal Sales Executive

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