complaints manager Work, Jobs in liverpool, msy (with Salaries)

Client Manager - Events
Showforce —Liverpool
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Customer Operations Manager
FRC Group —Liverpool
- £41,000 a year
- Full-time
- Management
- Customer service
- ERP systems
- Free parking
- Employee assistance programme
Quick apply
6d
Supervisor
ABM —Liverpool
- £14.90 an hour
- Full-time
8d
Guest Services Manager
Aloft Liverpool —Liverpool
- £32,000 a year
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Chick-fil-A Liverpool - Front of House General Manager
Chick-fil-A Liverpool —Liverpool
- Weekend availability
- Leadership
- Restaurant experience
7d
Store Manager
Aldi —Chorley
- £52,910 - £69,000 a year
- Annual leave
Assistant Manager
Five Guys UK —Liverpool
- From £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Employee assistance programme
- Employee discount
Quality Manager
Liverpool University Hospitals NHS Foundation Trust —Liverpool
- £39,959 - £48,117 a year
- Full-time
- Rehabilitation centre
- IT
5d
Business Manager - Head of Operations
HM Prison & Probation Service —Birkenhead
- £30,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
16h
Hotel Duty Manager
DoubleTree by Hilton Liverpool —Liverpool
- £28,000 a year
- Full-time
- Bilingual
- Hospitality
- Hotel
- Employee discount
Quick apply
Retail Bureau Manager
Eurochange —Liverpool
- £14 an hour
- Full-time
- Sales
- Organisational skills
- Cash handling
- Employee assistance programme
- Employee discount
Programme Manager, Grade 7, FTC, Liverpool, London or Newport
Charity Commission —Bootle
- £57,245 a year
- Part-time
- Hybrid work
- Azure
- Presentation skills
- Agile
- Annual leave
- Employee discount
7d
Private Sector Housing Team Leader
West Lancashire Borough Council —Skelmersdale
- £48,226 - £50,269 a year
- Full-time
- Communication skills
- Annual leave
13d
Night Concierge
LIVINGWAY —Liverpool
- £30,000 - £35,000 a year
- Full-time
- Bilingual
- Hospitality
- Hotel
- Health & wellbeing programme
Quick apply
5d
Digital Forensics Officer
Department for Work and Pensions —Liverpool
- £38,772 - £45,065 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Mentoring
- Annual leave
- Employee assistance programme
18h
Stakeholder & Communications Manager
COLAS ROADS UK —Chester
- £44,000 - £48,000 a year
- Hybrid work
- Continuous improvement
- Contracts
- IT
- Annual leave
- Employee discount
14d
Club Manager
The Neston Club & Parkgate Clubhouse —Neston
- £32,000 - £34,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Employee discount
Quick apply
7d
Property Manager
Legacie Management & Lettings —Liverpool
- £28,000 - £30,000 a year
- Full-time
- Driving
- In-person
- Office experience
- Employee assistance programme
Quick apply
18h
Junior HRBP - OTE 35k (12 month Maternity Cover)
Verisure Services (UK) Limited —Liverpool
- £4,000 - £28,000 a month
- Full-time
- Sales
- Bachelor's degree
- Psychology
- Employee discount
- Referral programme
Quick apply
Case Management Worker (CMW)
Wirral Ark —Birkenhead
- £27,752 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
Quick apply
6d

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Client Manager - Events

Showforce -
Liverpool

Quick apply

Job details

Full-time
£25,000 - £28,000 a year

Benefits

Company events

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Office
Communication skills

Full job description

We’re looking for a Client Manager to join our busy team. You’ll be an excellent communicator, passionate about delivering high standards of customer service and have a real drive to succeed.

Ideally the candidate would have experience working within the Events industry and have an understanding of delivering projects from a staffing supplier perspective

Role:

As a Client Manager, you will be responsible for maintaining and growing client relationships, ensuring the successful delivery of services, and acting as the main point of contact between clients and internal teams. You’ll support the Operations team with the preparation of quotes and management of project schedules.

Reports to:

o Head of UK Operations

Requirements

Responsibilities:

Manage existing client accounts and build long-term, trusted partnerships
Understand client goals and proactively identify opportunities
Manage a large volume of email and phone enquiries daily
Ensure contracts are issued accurately
Maintain contact to ensure repeat business and identify upsell opportunities
Carry out regular site visits to understand your client’s requirements
Arrange and attend meetings to generate new business and manage relationships
Ensure that customers receive the best possible service at all times
Ensure complaints are handled in line with company procedures
Ensuring accreditation for events is complete
Prepare accurate quotes and schedules utilising our bespoke CRM system and excel
Ensure all project information is communicated to all team members
Update client records ensuring current information is available at all times
Demonstrate a strong understanding of the clients’ needs and manage them through to delivery
Obtain client feedback after each event and report to senior management
Attend relevant trade exhibitions, networking events and training
Work closely with the Head of Operations UK to ensure that the links between the Account Management and Scheduling teams are strong, ensuring both client and staff needs are met

Key skills:

Excellent communication skills
Highly organised and able to multi-task
Happy to travel around the UK and worldwide
Ability to adapt quickly to changes
Ability to work flexible hours
Excellent knowledge of MS Office including Word and Excel
Great team player
Ability to identify problems in process and resolve them in a timely manner
Ability to work under pressure

Experience:

Event industry experience is advantageous but not essential

Quick apply

Refine Your Search

complaints manager jobs in liverpool, msy

Client Manager - Events

Customer Operations Manager

Supervisor

Guest Services Manager

Chick-fil-A Liverpool - Front of House General Manager

Store Manager

Assistant Manager

Quality Manager

Business Manager - Head of Operations

Hotel Duty Manager

Retail Bureau Manager

Programme Manager, Grade 7, FTC, Liverpool, London or Newport

Private Sector Housing Team Leader

Night Concierge

Digital Forensics Officer

Stakeholder & Communications Manager

Club Manager

Property Manager

Junior HRBP - OTE 35k (12 month Maternity Cover)

Case Management Worker (CMW)

I want to receive the latest job alerts for complaints manager in liverpool, msy

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