helpdesk manager Work, Jobs in liverpool, msy (with Salaries)

Facilities Coordinator - 101 Old Hall Street, Liverpool, UK
CBRE —Liverpool
- Full-time
Contracts Administrator
ABCA Group Ltd —Prescot
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
4d
Quality Operations Lead
MCS —Warrington
- £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Free parking
- Annual leave
Quick apply
5d
Days & Nights Role - Mobile Response Officer (SIA)
Key Security (UK) Ltd —Warrington
- £13.45 an hour
- 12 hour shift
- Driving
Quick apply
1st Line Technical Support
Community Integrated Care —Widnes
- £24,852 - £25,654 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Computer networking
- Employee assistance programme
- Employee discount
Quick apply
Cleaning Manager / Supervisor (Hands-On)
OCS Group —Wirral
- £13.71 an hour
- Supervising experience
- Travel
- IT
Quick apply
Facilities and Maintenance Services Lead
Arcadis —Warrington
- Maintenance
- Microsoft Office
- School
Helpdesk Coordinator
United Infrastructure —Great Sankey
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
- Health & wellbeing programme
- Life insurance
Quick apply
Multi-Skilled Engineer
Kudos Services —Warrington
- Up to £38,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Maintenance Electrician
JIK-Integral UK Limited —Liverpool
- Full-time
- Maintenance
- Plumbing
- HVAC
Quick apply
Maintenance Electrician
Integral UK —Liverpool
- Full-time
- Maintenance
- Plumbing
- HVAC
Quick apply
Electrical Maintenance Engineer
Integral UK —Liverpool
- Full-time
- Maintenance
- Plumbing
- HVAC
Quick apply

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Contracts Administrator
ABCA Group Ltd —Prescot
Answer incoming Helpdesk calls and provide excellent customer service. At least 1 year of administration experience. Identify and escalate issues promptly.
£12.71 an hour
Quick apply
4d
Contact Centre Administrator
Sureserve —Liverpool
Ensuring seamless operations between our engineering teams and customers, maintaining high standards of service delivery and contractual compliance.
£27,976 a year
Quick apply

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Facilities Coordinator - 101 Old Hall Street, Liverpool, UK

CBRE -
Liverpool

Apply Now

Job details

Full-time

Full job description

About the Role:
Provide professional support to the Building Manager. Provide customer service on facilities management issues raised. Troubleshoot problems and advise on the appropriate action.
The property is a medium premises located in 101 Old Hall Street, Liverpool. The successful candidate will be part of a site team of two and will be an essential asset to the property, colleagues, clients and occupiers.

What You’ll Do:
To monitor all activities relating to the site(s), reporting and taking action as appropriate.
To comply with Health and Safety on site, maintaining records, using the Meridian system, and involvement with contractor management as appropriate.
To conduct meter readings within all required buildings.
To respond to requests for maintenance / technical assistance in person, via telephone and electronically.
To research questions and solutions using available information resources, advising the Building Manager/SFM the appropriate actions.
To identify and escalate situations requiring urgent attention.
Route issues and requests to the correct resource, track progress and document resolutions
To liaise with tenants and deal with any operational queries they might have.
To work in conjunction with the SFM ensuring a PPM and repair programme is in place.
To manage work programmes on site in conjunction with the RFM, acting as the liaison point for all parties involved.
To manage the P2P (Purchase to Pay) system and respond to any related queries or requests as appropriate.
To integrate financial data (such as quotations and purchase orders) with the specific maintenance tasks.
Prepare activity reports and provide statistical data to the Building Manager to inform operational strategy.
Any other duties as directed by your Line Manager.

What You’ll Need:
Understand how the industry and stakeholders function, and the range of services available to clients.
Constantly updating knowledge of legislation relating to property management.
Develop an understanding of how to build and maintain client, supplier and customer relationships.
Understanding of key issues to be noted on property inspections.
Understand and use industry/specific IT applications.
Understand the principles of service charges.
Understand the principles of contract law.
Understand how property is constructed and how plant works; working knowledge of fundamental building operations, relevant hard and soft services knowledge.
Know and be able to apply legislation and policies relating to Health and Safety.
Know and be able to apply legislation and policies relating to Environmental protection.
Understand insurance relating to buildings and the FSA regulations.
Understand and apply all procedures relating to work activities.
Contributes to team business plan/strategy.
Able to plan and manage own workload.
Able to work as part of a team, supporting colleagues.
Able to use IT software such as Word, Excel, and databases.
Oriented towards providing excellence in customer services.
Can demonstrate adaptability and attention to detail, with strong problem analysis and problem-solving skills.
Willing to learn and expand the processes of the helpdesk function as the role progresses.
Be able to communicate effectively verbally and in writing. Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. These updates reflect our commitment to clarity, inclusivity, and a consistent candidate experience across all postings. I ask you to encourage your teams to begin incorporating the updated statements into all new job adverts immediately - this will help us maintain alignment with our brand tone and hiring values.

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helpdesk manager jobs in liverpool, msy

Facilities Coordinator - 101 Old Hall Street, Liverpool, UK

Contracts Administrator

Quality Operations Lead

Days & Nights Role - Mobile Response Officer (SIA)

1st Line Technical Support

Cleaning Manager / Supervisor (Hands-On)

Facilities and Maintenance Services Lead

Helpdesk Coordinator

Multi-Skilled Engineer

Maintenance Electrician

Maintenance Electrician

Electrical Maintenance Engineer

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