Are you an organised and proactive project coordinator who wants to build a career in organisational development, leadership and behaviour change?
Can you turn plans into well-managed programmes, keep multiple workstreams moving and make sure clients and colleagues feel informed and supported?
Do you bring excellent attention to detail, a natural curiosity about people and systems, and the confidence to contribute ideas while learning from experienced colleagues?
The role
We’re looking for an Organisational Development Consultant to help make sure our organisational development, leadership and behaviour change projects run smoothly from start to finish.
Working closely with the Head of OD, senior colleagues and technical specialists, you’ll translate agreed designs into practical, high-quality programmes. You’ll coordinate plans, actions, risks, budgets and communications so that delivery feels organised, responsive and reliable.
You’ll contribute across four core strands:
– Leadership Development
– Team Dynamics
– Coaching
– Cultural Growth
You’ll bring developing knowledge of OD practice, facilitation, coaching and engagement, together with strong planning, project coordination and follow-through. You’ll support multiple projects, maintain project rhythms and help make sure commitments are delivered on time, within budget and to the standard our clients expect.
You’ll also support proposals, client conversations and business development activity by coordinating inputs, preparing materials, gathering insight and helping senior colleagues keep commitments moving.
This is a role for someone practical, thoughtful and quality-focused: a dependable self-starter who builds positive relationships, spots what needs improving and takes pride in making client-facing work clear, credible and well prepared.
You’ll be a valued thought partner to the Head of OD—helping shape ideas, challenge thinking and turn emerging concepts into practical OD interventions and positive client experiences.
The role is based in Wirral and offers hybrid working, with attendance at Head Office, client locations and other ICE locations when required. You’ll work as part of a fast-paced, agile and creative organisation, and the role offers scope to grow and develop alongside organisational needs.
Nationwide travel is required. You’ll need a valid driving licence and access to a car, and flexibility to meet client needs, including occasional evening or weekend travel.
Salary Range: £35,000 - £40,000 per annum
Hours: Full time, 37.5 hours per week. Monday – Thursday between 8:30am & 5pm & Friday between 08:30am & 3:45pm. There will need to be a level of flexibility to meet client deadlines and requirements.
Why join ICE
We deliver purpose-led work that directly improves communities, health, and wellbeing.
Our work is evidence that we are leading behaviour change work across the UK
We have a culture rooted in insight, creativity, and co-design.
We offer opportunities for professional development across behaviour change, design, insight, and digital innovation.
We offer hybrid working with trust, autonomy and support, together with opportunities to grow your consultancy, facilitation, coaching and project delivery capability.
You’ll have the chance to shape developing ideas, products and ways of working while delivering meaningful programmes for clients and communities.
Key elements of the day-to-day role:
Programme Planning and Delivery
· Own the planning, coordination, delivery and evaluation of OD programmes, with support from the Head of OD.
· Track milestones, actions, risks, dependencies, budgets and client expectations, escalating issues early and following through on agreed actions.
· Maintain clear project rhythms, accurate records and timely reporting across multiple workstreams.
OD Delivery and Facilitation
· Support the delivery of organisational development activities including coaching, facilitation, team development and engagement.
· Help senior colleagues translate agreed designs and OD principles into practical, high-quality and sustainable client solutions.
· Prepare for and support workshops, building confidence in facilitating groups in person and virtually.
Stakeholder and Client Coordination
· Build positive working relationships with clients, colleagues and delivery partners.
· Prepare well for meetings, communicate clearly and make sure people understand what is happening, what is needed and by when.
· Keep stakeholders informed, follow through on commitments and create confidence that delivery is under control.
Product and Practice Development
· Help develop and implement new products, tools and ways of working by coordinating activity, organising feedback and tracking decisions.
· Contribute ideas, challenge thinking constructively and help move emerging concepts into usable delivery.
· Gather insight and support continuous improvement across programmes and client materials.
· Proposal and Business Development Support.
Operations & Governance
· Act at all times within the Company’s rules, policies, procedures, and financial regulations.
· Observe and comply with employees’ obligations under Health and Safety policy and law.
· Support a progressive approach to Equal Opportunities ensuring that the Company’s commitment to equality of opportunity in service provision and employment practices are present in any work.
· Comply with all information governance policies and procedures at all times.
· Maintain the highest standards of personal and professional integrity and conduct.
Essential existing skills/experience
· Degree-level education.
· Strong project coordination or programme support skills, including planning, scheduling, budget awareness, note taking, reporting, risk and issue tracking, and action follow-up.
· Experience supporting client-facing projects, proposals, workshops or programme delivery.
· Experience coordinating plans, managing dependencies, tracking actions and keeping stakeholders informed.
· Some facilitation or workshop support experience, with a willingness to build confidence in larger group settings.
· A developing understanding of organisational development, change, leadership or team development theory and practice.
· An interest in organisational development, leadership development, culture change or behavioural change.
· Organised, dependable and proactive, with the ability to support multiple projects, maintain momentum and follow through on agreed actions.
· Strong relationship-building skills and the ability to communicate clearly with clients, colleagues and delivery partners at all levels.
· Practical, thoughtful and quality-focused, with excellent attention to detail and sound judgement.
· A self-starter and team player who can work on their own initiative, prioritise effectively and remain responsive in a fast-paced environment.
· Confident use of Microsoft Office and digital collaboration platforms, including Microsoft Teams and Zoom.
· Comfortable with hybrid working and nationwide travel, with a valid driving licence and access to a car.
Desirable:
· Knowledge of organisational development and transformation within the health sector or local authorities.
· Coaching or facilitation training, or a willingness to work towards this.
· Experience of virtual facilitation.
· Experience supporting consultancy, coaching or engagement activity.
About us
ICE is one of the fastest growing behaviour change organisations in the UK. We bring courage, energy, and ambition to equip & enable more organisations & people to move our world forward. To grow our significance as a leading behaviour change practice. By energising organisations & people to find the clarity, courage, & commitment needed to realise their full purpose & potential.
Our Mission
We are social activists driven to unlock your power, purpose and possibility, we are for people and planet.
We Make Better Happen.
We are a purpose-driven organisation; our ethos and beliefs are important to us. As a team we hold and practice three core character traits and set around those character traits are the behaviours that matter to us as a team for our work together.
Whole Heartedness: Bring passion and energy to our work, our colleagues and ourselves.
Trust: Trust and intent to do the right thing.
Being Curious and Creative: Bringing our ideas to add value to what we do.
“We live by what we believe not by what we see.”
Roles will be provided along with a programme of continued professional development.
Only those shortlisted will be contacted.
Job Type: Full-time
Pay: £35,000.00-£40,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Free flu jabs
- Health & wellbeing programme
- On-site parking
- Paid volunteer time
- Sick pay
- Work from home
Licence/Certification:
- Driving Licence (required)
Work Location: Hybrid remote in Birkenhead CH41 5LH
